I won't say much. All I 'd say is if your account is shut down and miles stolen by Alaska and you didn't sell miles or booked awards for others who you are not part of. Ignore and bypass YVETTE, jenny OR WHOEVER THEY ARE THAT SHUT DOWN YOUR ACCOUNT. they are supervisors but who cares since you did nothing wrong in first place.
FLIGHT BACK AND WIN!
I WON all my miles back after shut down 18 days ago and miles stolen and flight canceled.
Please don't ask me how & it is simple and easy you just need to demand them to prove you where is the so called violation, if not existed, open your account or prepare to see you in court very soon.
Dear****
At Alaska Airlines, we take a great amount of pride in our award-winning frequent flyer program and greatly value our loyal Mileage Plan members. We have implemented certain guidelines and procedures to ensure the service each customer receives is consistent and fair. It was brought to our attention recently************************ This caused concern that there may be some type of fraud being performed, and we launched an internal review of your account. *************************** to your Mileage Plan account. Therefore, we have deposited ********* miles back into your account as of ****. I apologize for the inconvenience this may have caused.
*****, we value your patronage and look forward to welcoming you aboard another Alaska Airlines flight soon.
Sincerely,
***** ********
I told them i need assurance and confirmation that this won't happen again and my flights won't be canceled.