Author Topic: Air Berlin to NYC-TLV $467 (Cancelled flights)  (Read 13298 times)

Offline rivkao

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Re: Air Berlin to NYC-TLV $467
« Reply #90 on: September 13, 2017, 02:05:54 PM »
Not published, but canceled.
If you call air Berlin they will confirm this.
Are they planning to rebook?

Offline mend89

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Re: Air Berlin to NYC-TLV $467
« Reply #91 on: September 13, 2017, 02:27:08 PM »
Are they planning to rebook?
Yes. it will take some time.

Offline mend89

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Re: Air Berlin to NYC-TLV $467
« Reply #92 on: September 13, 2017, 08:21:28 PM »
All Air Berlin flights departing after Sep 25 JFK-TXL or TXL-JFK are canceled.
Flights JFK-DUS are still going (as of now)
Flights DUS-TLV are also canceled.
Seems that the only way to be rebooked will be JFK-DUS-TXL-TLV.

You can pull up your booking on British Airways site, you will see it clearly canceled.

Offline Littlemookie

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Re: Air Berlin to NYC-TLV $467
« Reply #93 on: September 13, 2017, 11:12:52 PM »
You can't rebook since JFK-DUS is also ending on Sept 25th. Best bet is LH taking over the route and the booking transferred to LH. Not sure if that will happen, but it's probably part of the bidding rules.

Offline elya

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Re: Air Berlin to NYC-TLV $467
« Reply #94 on: September 13, 2017, 11:17:03 PM »
You can't rebook since JFK-DUS is also ending on Sept 25th. Best bet is LH taking over the route and the booking transferred to LH. Not sure if that will happen, but it's probably part of the bidding rules.
Called earlier, and they said they not rebooking anyone!

Offline Pesach

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Re: Air Berlin to NYC-TLV $467
« Reply #95 on: September 14, 2017, 03:11:50 AM »
So if I'm taking JFK dus txl route for succos and back right after they won't fly ? Or even rebook ?

Offline SearchGuy

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Re: Air Berlin to NYC-TLV $467
« Reply #96 on: September 14, 2017, 07:31:56 AM »
Called earlier, and they said they not rebooking anyone!
start a DOT claim...😂

Offline shulemw

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Re: Air Berlin to NYC-TLV $467
« Reply #97 on: September 14, 2017, 08:48:48 AM »
@Elya they told you they are not rebooking at all
I think you are mistaken they told you they are not rebooking now
they told me that after sep 15 they will rebook everybody

Offline mend89

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Re: Air Berlin to NYC-TLV $467
« Reply #98 on: September 15, 2017, 07:57:17 AM »
Got today official notice of cancellation from Air Berlin.

"Dear passenger,
Unfortunately, the flight you booked will not operate. We apologize for any inconvenience.
We regret we are unable to offer you a suitable alternative for your service.
If you bought your ticket on or after August 15th 2017 on airberlin.com, you will automatically be refunded the
full ticket price to the form of payment on file. For the refund, you will receive a cancellation invoice.
For tickets bought before August 15th 2017, reimbursement is not possible for insolvency reasons. In this case,
however, you may submit your claim for reimbursement of the ticket price to be included in the insolvency table
after the opening of the insolvency proceedings. You will automatically and unsolicitedly receive a form with
further information after the opening of the insolvency proceedings.
You will find further information on airberlin.com and in particular in the FAQ section published there.
We once again wish to apologize for any inconvenience caused by the cancellation of your flight."

Offline ar

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Re: Air Berlin to NYC-TLV $467
« Reply #99 on: September 15, 2017, 08:23:38 AM »
What route were you booked on? Date?

Offline zee vee

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Re: Air Berlin to NYC-TLV $467
« Reply #100 on: September 15, 2017, 09:14:36 AM »
Got today official notice of cancellation from Air Berlin.

"Dear passenger,
Unfortunately, the flight you booked will not operate. We apologize for any inconvenience.
We regret we are unable to offer you a suitable alternative for your service.
If you bought your ticket on or after August 15th 2017 on airberlin.com, you will automatically be refunded the
full ticket price to the form of payment on file. For the refund, you will receive a cancellation invoice.
For tickets bought before August 15th 2017, reimbursement is not possible for insolvency reasons. In this case,
however, you may submit your claim for reimbursement of the ticket price to be included in the insolvency table
after the opening of the insolvency proceedings. You will automatically and unsolicitedly receive a form with
further information after the opening of the insolvency proceedings.
You will find further information on airberlin.com and in particular in the FAQ section published there.
We once again wish to apologize for any inconvenience caused by the cancellation of your flight."
i got the same message
my dates were 9/27 tlv-jfk returning 10/25

Offline Dan

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Re: Air Berlin to NYC-TLV $467
« Reply #101 on: September 15, 2017, 09:19:03 AM »
Did you guys try calling to get rebooked?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline nurseestie

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Re: Air Berlin to NYC-TLV $467
« Reply #102 on: September 15, 2017, 09:38:28 AM »
I'm on hold trying to rebook, been holding for 42 minutes now.  What should I ask for?  Please rebook on another airline or another date?

Offline nurseestie

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Re: Air Berlin to NYC-TLV $467
« Reply #103 on: September 15, 2017, 10:09:46 AM »
After holding over an hour, a representative came on, I gave him my booking number, he said it's cancelled and before I got a chance to say anything else we got disconnected.  Tried calling back, phone won't even ring.  Tried calling the number provided on the email and it's busy.

Offline elya

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Re: Air Berlin to NYC-TLV $467
« Reply #104 on: September 15, 2017, 10:11:33 AM »
Did you guys try calling to get rebooked?
I called a few times, finally got a really nice manager, who seemed to actually know what she was talking about, explained to me that even if she rebooks on another airline, AB will call to cancel it within a few days as they have a robot going through every reservation and cancelling the ones that were rebooked on other carriers.

The route was NYC-TXL-TLV RT, she said she is allowed to rebook on other AB flights, and therefore offered MIA-TXL as well as BOS-TXL, which are officially still operating through Oct 31st. But she mentioned just as a piece of advice based on what shes been seeing at the airline the past few weeks, that I just take a refund and book another flight being that in all probability those will be cancelled as well.

I asked about the possibility of the airline that buys them out accommodating all their passengers, and she sounded extremely wary of that happening, based on her knowledge of whats going on with the negotiations.