Has This Ever Happened To You With IBeria Airlines-Minors Bumped?

[Dan]

http://forums.dansdeals.com/index.php?topic=61709.msg1804981#new

[Yammer]

Lesson learned, wait for a slow news day for something like this.

(not that this is a sure thing, but at least that way you have a fighting chance...)

Maybe a lengthy logical post 2 weeks later isn't what's needed. Just an emotional angry social media storm.

[LeeAddi]

Has nobody contacted you yet?

Noone has contacted me

[LeeAddi]

I finally got a response from Iberia.  They sent me a boiler plate e-mail indicating that  "The current legislation establishes the applicable compensation and assistance that Airlines must apply " which came to 600 Euro per child. 

The only paragraph that seemed that they were responding directly to our situation was the following.
 "Although your children had a confirmed booking, we were unable to accept them because at the time the flight acceptance procedures were made, the number of customers with a confirmed booking exceeded the available seats. In light of this, we are applying the above regulation, which states that they have the right to compensation and that we must provide them with assistance through to the departure of the next flight."

As Dan mentioned according to Israeli law we should be getting 3080 ILS per child.
Any ideas on how to follow up at this point?
Thanks!

[Sammy82]

I finally got a response from Iberia.  They sent me a boiler plate e-mail indicating that  "The current legislation establishes the applicable compensation and assistance that Airlines must apply " which came to 600 Euro per child. 

The only paragraph that seemed that they were responding directly to our situation was the following.
 "Although your children had a confirmed booking, we were unable to accept them because at the time the flight acceptance procedures were made, the number of customers with a confirmed booking exceeded the available seats. In light of this, we are applying the above regulation, which states that they have the right to compensation and that we must provide them with assistance through to the departure of the next flight."

As Dan mentioned according to Israeli law we should be getting 3080 ILS per child.
Any ideas on how to follow up at this point?
Thanks!

Maybe it's just me but if this was me, I would probably make one final attempt and be done with it (I know, that's exactly what the airline wants). It's not worth the agmas nefesh. Maybe that last attempt should be to contact a politician or media. But it can't go on forever.