Author Topic: Chase card services denied reimbursement  (Read 1154 times)

Offline moisheyb

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Chase card services denied reimbursement
« on: September 07, 2017, 08:47:18 PM »


Chase Denied reimbursement for an airline cancelation by 22 hours due to mechanical failure. Anyone ever have this???

Offline coralsnake

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Re: Chase card services denied reimbursement
« Reply #1 on: September 07, 2017, 08:48:50 PM »
Airline should refund you for cancelled flight.
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Offline moisheyb

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Re: Chase card services denied reimbursement
« Reply #2 on: September 07, 2017, 08:53:24 PM »
Airline should refund you for cancelled flight.

My understanding was that chase also covers in addition to the airline.

Offline coralsnake

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Re: Chase card services denied reimbursement
« Reply #3 on: September 07, 2017, 08:56:25 PM »
My understanding was that chase also covers in addition to the airline.
Im pretty sure that understanding was proven false in the letter you posted above.
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Offline moisheyb

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Re: Chase card services denied reimbursement
« Reply #4 on: September 07, 2017, 08:59:49 PM »
Im pretty sure that understanding was proven false in the letter you posted above.
Lol. As per my discussions with the 3 reps of chase card services, the explicitly said that Airlines canceling flight due count,  especially due to mechanical failure.

Have you ever filed a claim?

Offline coralsnake

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Re: Chase card services denied reimbursement
« Reply #5 on: September 07, 2017, 09:08:42 PM »
Lol. As per my discussions with the 3 reps of chase card services, the explicitly said that Airlines canceling flight due count,  especially due to mechanical failure.

Have you ever filed a claim?
Read the T&C.
Cancellations clearly not covered:
https://www.chase.com/content/chasecom/en/card-benefits/benefit-details/sapphire-trip-cancellation-trip-interruption-insurance-5000.html

What’s Not Covered
This is not an exhaustive list. Examples include:
Travel arrangements canceled or changed by a common carrier, tour operator, or any travel agency unless the cancellation is the result of severe weather or an organized strike affecting public transportation
"Here at DansDeals we don’t do buses." -Dan

Offline moisheyb

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Re: Chase card services denied reimbursement
« Reply #6 on: September 07, 2017, 09:34:27 PM »
Read the T&C.
Cancellations clearly not covered:
https://www.chase.com/content/chasecom/en/card-benefits/benefit-details/sapphire-trip-cancellation-trip-interruption-insurance-5000.html

What’s Not Covered
This is not an exhaustive list. Examples include:
Travel arrangements canceled or changed by a common carrier, tour operator, or any travel agency unless the cancellation is the result of severe weather or an organized strike affecting public transportation


I stand corrected