Amex MR not workng for DL JFK-TLV

[chinagel]

multiple flights are getting "this product not available". phone reps are having the same issue. been going on for at least a few days. any ideas what the problem is?

[nafnaf12]

multiple flights are getting "this product not available". phone reps are having the same issue. been going on for at least a few days. any ideas what the problem is?

did you try calling amex Platinum travel? They have helped me with a similar issue in the past
Also IIRC this happens often with Delta and amextravel.com I think it's been discussed here before

[chinagel]

did you try calling amex Platinum travel? They have helped me with a similar issue in the past
Also IIRC this happens often with Delta and amextravel.com I think it's been discussed here before

i did, they made a note on my acct that i can book on delta.com and theyll apply the points to that.

[yitrap]

i did, they made a note on my acct that i can book on delta.com and theyll apply the points to that.

Make sure they apply the 50% back on the spot.

[chinagel]

Make sure they apply the 50% back on the spot.

experience?

[yitrap]

experience?

Yes.