Author Topic: Booking El Al with Qantas - master thread (Read 312155 times)

yelped · « **Reply #1520 on:** December 13, 2022, 10:09:12 AM »

Quote from: KSMH on December 12, 2022, 05:47:37 PM

Anyone have a text # that works?

This one doesn't?

(478) 772-6827

KSMH · « **Reply #1521 on:** December 13, 2022, 11:09:40 AM »

Quote from: yelped on December 13, 2022, 10:09:12 AM

This one doesn't?

(478) 772-6827

No.

"Welcome to Qantas, due to significant volumes of customer enquiries, this channel is temporarily unavailable. Please call your local Qantas Office."

Samy1716 · « **Reply #1522 on:** December 13, 2022, 04:55:32 PM »

@Dan or whomever can help with my question

I am looking to book an ELAL flight via Qantas.
I wanted to know what other cash charges there will be in addition to the 75,600 points, as Qantas does not show the total until you have transferred the points…
I found this in one of the articles “Qantas doesn’t charge fuel surcharges for El Al flights” I just want to make sure that there aren’t any other fees or charges.
Please advise.

Thanks!!!

Crogin24 · « **Reply #1523 on:** January 27, 2023, 05:08:20 AM »

Does anyone have experience adding a lap infant to a pre-existing business award?
Do you speak to El al or Qantas?
Can you add at any point, even like a day or two before the flight?
Does there need to be "space"? Like can there only be a certain number of infants in business class?
Can you add a kid before they are born?
Even if they are born do they need a passport to be added?

Thanks so much!

shloim4334 · « **Reply #1524 on:** February 19, 2023, 04:04:01 PM »

When I try to look up an ElAl flight booked with Qantas points on the ElAl app, I get a message that it cannot find the reservation. Does ElAl have a different PNR for the booking?

TripsPls · « **Reply #1525 on:** February 19, 2023, 09:29:01 PM »

When trying to book EL AL Business class and it says there are only 2 seats available, has anyone ever had luck with booking those and then going back and more opened up at some point? Thx!

shloim4334 · « **Reply #1526 on:** February 26, 2023, 01:25:27 PM »

Does the Israeli consumer protection law regarding canceling tickets 14 after booking apply to ElAl Awards tickets booked on Qantas?

nbnuti · « **Reply #1527 on:** March 31, 2023, 12:13:39 PM »

Quote from: shloim4334 on February 19, 2023, 04:04:01 PM

When I try to look up an ElAl flight booked with Qantas points on the ElAl app, I get a message that it cannot find the reservation. Does ElAl have a different PNR for the booking?

Has anyone figured out a solution, I booked Elal with Qantas but Elal states because it wasn’t booked directly via Elal the ticketing number is different that’s why it can’t get add to Elal website. They agree thy it’s ticketed but it’s very annoying not to be able to add my itinerary into Elal and select seats etc

Yaakov7 · « **Reply #1528 on:** March 31, 2023, 01:21:14 PM »

Quote from: nbnuti on March 31, 2023, 12:13:39 PM

Has anyone figured out a solution, I booked Elal with Qantas but Elal states because it wasn’t booked directly via Elal the ticketing number is different that’s why it can’t get add to Elal website. They agree thy it’s ticketed but it’s very annoying not to be able to add my itinerary into Elal and select seats etc

I think this happened to my friend, did you call them? I think it resolved it for him

nbnuti · « **Reply #1529 on:** March 31, 2023, 02:04:55 PM »

Quote from: Yaakov7 on March 31, 2023, 01:21:14 PM

I think this happened to my friend, did you call them? I think it resolved it for him

Can you pls find out how they got it resolved. I spoke with Qantas they said everything is done correctly on their end.

I called Elal multiple times spoke to different CS representative each one came up with another excuse but so far no luck.

@kenny Rosenberg, when can we expect Elal CS and website to be knowledgeable and up to 2023 speed…

Zali · « **Reply #1530 on:** June 20, 2023, 03:32:05 AM »

How do I know if my reservation has been ticketed?

SHL · « **Reply #1531 on:** June 20, 2023, 06:51:08 AM »

Quote from: Zali on June 20, 2023, 03:32:05 AM

How do I know if my reservation has been ticketed?

Log into the reservation and look if there is an eTicket number

bmw · « **Reply #1532 on:** June 20, 2023, 09:35:47 AM »

Quote from: SHL on June 20, 2023, 06:51:08 AM

Log into the reservation and look if there is an eTicket number

or on qantas website see if it lets you email yourself the ticket or you get error message

Zali · « **Reply #1533 on:** June 21, 2023, 11:44:57 AM »

Quote from: bmw on June 20, 2023, 09:35:47 AM

or on qantas website see if it lets you email yourself the ticket or you get error message

Quote from: SHL on June 20, 2023, 06:51:08 AM

Log into the reservation and look if there is an eTicket number

Thanks. I have an eticket number and the Qantas email worked. The only worrying thing is when I try to add the flight to the El Al app, an error message saying "Oops... your reservation is not ticketed yet, you can only add ticketed reservation" shows up. But everything else seems to be in order. Anyone had this issue before and do I have anything worry about?

kennyrosenberg · « **Reply #1534 on:** June 21, 2023, 12:17:30 PM »

Quote from: nbnuti on March 31, 2023, 02:04:55 PM

Can you pls find out how they got it resolved. I spoke with Qantas they said everything is done correctly on their end.

I called Elal multiple times spoke to different CS representative each one came up with another excuse but so far no luck.

@kenny Rosenberg, when can we expect Elal CS and website to be knowledgeable and up to 2023 speed…

Working on it.

SHL · « **Reply #1535 on:** June 21, 2023, 12:44:29 PM »

Quote from: Zali on June 21, 2023, 11:44:57 AM

Thanks. I have an eticket number and the Qantas email worked. The only worrying thing is when I try to add the flight to the El Al app, an error message saying "Oops... your reservation is not ticketed yet, you can only add ticketed reservation" shows up. But everything else seems to be in order. Anyone had this issue before and do I have anything worry about?

Try logging into qantas from a desktop etc and look for a partner PNR
Or Amadeus veiwmytrip app

Ly18 · « **Reply #1536 on:** June 25, 2023, 07:26:47 AM »

Quote from: Zali on June 21, 2023, 11:44:57 AM

Thanks. I have an eticket number and the Qantas email worked. The only worrying thing is when I try to add the flight to the El Al app, an error message saying "Oops... your reservation is not ticketed yet, you can only add ticketed reservation" shows up. But everything else seems to be in order. Anyone had this issue before and do I have anything worry about?

I had the same issue when booking with AS

shmooz · « **Reply #1537 on:** July 23, 2023, 11:53:09 AM »

Is it easy to cancel Qantas award last minute? I know UA and AA it's just a few clicks. Is it the same for Qantas or you need to call/email?

jack · « **Reply #1538 on:** July 23, 2023, 12:11:24 PM »

I had the same but the Elal agent was able to give me seats but still can’t edit my ticket

bmw · « **Reply #1539 on:** July 23, 2023, 01:17:02 PM »

Quote from: shmooz on July 23, 2023, 11:53:09 AM

Is it easy to cancel Qantas award last minute? I know UA and AA it's just a few clicks. Is it the same for Qantas or you need to call/email?

generally can do it online [officially in 24 hours of flight, however ime you can]. keep in mind the 6k cancellation fee

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Author Topic: Booking El Al with Qantas - master thread (Read 312155 times)