Author Topic: Edreams disaster  (Read 346 times)

Offline chbochur

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Edreams disaster
« on: October 10, 2019, 05:25:45 PM »
So I'm at the airport and I had a flight booked for air europa booked with e dreams. And now we get to the airport they say there's no flight

Called edreams and they say the flight is cancelled and nothing they can do. Air Europa says they have nothing to say about it.

Offline shimino1

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Re: Edreams disaster
« Reply #1 on: October 10, 2019, 09:36:47 PM »
Did you have an E-ticket number?
Is the flight actually canceled as in the plane isn't flying or is just your ticket that is canceled?
What was the reason for cancellation?

If you were properly  booked and held a confirmed ticket and this is a case of IROPS, then it is up to the airline to fix it and they should have relevant regulations.
If this was some messup  by the OTA that never issued the ticket or some other such problem then it is up to them to help you out.

Offline chbochur

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Re: Edreams disaster
« Reply #2 on: October 10, 2019, 09:39:00 PM »


Did you have an E-ticket number?
Is the flight actually canceled as in the plane isn't flying or is just your ticket that is canceled?
What was the reason for cancellation?

If you were properly  booked and held a confirmed ticket and this is a case of IROPS, then it is up to the airline to fix it and they should have relevant regulations.
If this was some messup  by the OTA that never issued the ticket or some other such problem then it is up to them to help you out.

Never got a e ticket
They claim it's cancelled no idea if there ever was a flight
There isn't a flight. There's over 20 others waiting here for another flight.
They have no info on why it was cancelled. And too late to call...