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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2477299 times)

Offline David1

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Re: Chase Reconsideration
« Reply #10160 on: March 29, 2016, 10:21:09 AM »
What's the better number to call for recon?

Offline deekay123

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Re: Chase Reconsideration
« Reply #10161 on: March 29, 2016, 10:35:26 AM »
anyone find that hold times with chase recon have been significantly longer recently ? Used to get thru within a min or two in the morning, the last few weeks it has been at least 10 min hold time.

Offline moshewoodmere01

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Re: Chase Reconsideration
« Reply #10162 on: March 29, 2016, 10:40:57 AM »
anyone find that hold times with chase recon have been significantly longer recently ? Used to get thru within a min or two in the morning, the last few weeks it has been at least 10 min hold time.
OT but having same issue with Serve Specialist line
Think away the box.

Offline David1

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Re: Chase Reconsideration
« Reply #10163 on: March 29, 2016, 10:46:59 AM »
I would most definitely not rely on the wiki. I had 2 of those 3 weeks ago. Both were pending. Both were approved after calling. They had not been declined.
If you're getting the 7-10 day message when you call automated system for status, that means declined.
So just got off the phone with recon. First guy I spoke too, after a few questions approved me for the United card but then said he can't approve me for the Marriott card Bec I can't get more then 2 cards in 30 days. So HUCA spoke to a nice lady who gave me a speech how I have to many cards on my credit report and chase can't approve me but after speaking with her for a couple more minutes and explaining reasons for the chase cards I have, she was able to put through approval. So all in all got approved for both! Yay ;D

Offline TimT

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Re: Chase Reconsideration
« Reply #10164 on: March 29, 2016, 10:54:30 AM »
So just got off the phone with recon. First guy I spoke too, after a few questions approved me for the United card but then said he can't approve me for the Marriott card Bec I can't get more then 2 cards in 30 days. So HUCA spoke to a nice lady who gave me a speech how I have to many cards on my credit report and chase can't approve me but after speaking with her for a couple more minutes and explaining reasons for the chase cards I have, she was able to put through approval. So all in all got approved for both! Yay ;D
congrats

Offline Dave A

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Re: Chase Reconsideration
« Reply #10165 on: March 29, 2016, 10:56:06 AM »

Recon over SM? I seriously don't get that

Worked for me in the past, and easier than dealing with the Chase Biz reps.  Tried again on Marriott Biz card and got a "no."  Will have to call ...

Offline Ysturmwind

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Re: Chase Reconsideration
« Reply #10166 on: March 29, 2016, 11:22:59 AM »
I applied for the Fairmont and Hyatt cards, both applications on pending now. I called recon and they said it has to go to another department for approval and I just have to wait it out. Best answer I got from them was to call back on Friday to see if anything's changed....
« Last Edit: March 29, 2016, 11:52:22 AM by Ysturmwind »

Offline Redbull3

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Re: Chase Reconsideration
« Reply #10167 on: March 29, 2016, 01:18:30 PM »
If it gets approved, the status line will say it. Though IME, when they recommend for approval, I had to call back a few days later to get it pushed through for official approval.
Data point.. I had a recent BA "recommended for approval." I did nothing after that call. It was declined.

Offline Jack out of the box

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Re: Chase Reconsideration
« Reply #10168 on: March 29, 2016, 04:25:07 PM »
I was just rejected for SP because I received a bonus 22 months ago.

Offline Yitzshpitz

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Re: Chase Reconsideration
« Reply #10169 on: March 29, 2016, 04:39:13 PM »
I was just rejected for SP because I received a bonus 22 months ago.

Very hard to get recon for that. Good luck

Offline tjak

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Re: Chase Reconsideration
« Reply #10170 on: March 29, 2016, 04:40:53 PM »
I was just rejected for SP because I received a bonus 22 months ago.
It seems this is happening with all chase cards lately. Did anyone successfully churn a chase card within 24 month recently?

Offline Crazy tools

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Re: Chase Reconsideration
« Reply #10171 on: March 29, 2016, 05:07:42 PM »
I was just rejected for SP because I received a bonus 22 months ago.
Does the 24 month clock go from the bonus post date or card approval date?

Offline mochjas

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Re: Chase Reconsideration
« Reply #10172 on: March 29, 2016, 05:10:24 PM »
I called recon about an ink and she asked me a million questions and said that she recommended me for approval but needs one final approval and they will let me know in 1-2 weeks. is that good or should I try calling again?
UPDATE: I called today as advised on this forum and the rep said it is awaiting approval, I HUCAd and got a nice lady who told me the same thing. I asked if there was any way to expedite it and she said she will see, she came back after 10 minutes and got it approved!!! (was denied for SP for 5/24 for those keeping track)

Then I had her transfer me to customer service who was able to get me the card rushed

Offline Jack out of the box

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Re: Chase Reconsideration
« Reply #10173 on: March 29, 2016, 05:11:37 PM »
Does the 24 month clock go from the bonus post date or card approval date?
The fellow told me the date I applied as well as the date of the bonus. He seemed to be indicating that the date of the bonus is what counts.

Offline GettingReady

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Re: Chase Reconsideration
« Reply #10174 on: March 29, 2016, 05:27:25 PM »
So who was it that volunteered to call for $25 if approved? :-). Hubs CSP is being reviewed. Got the 7-10 day message. He applied for it before Hyatt (which was approved).

Offline AJK

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Re: Chase Reconsideration
« Reply #10175 on: March 29, 2016, 05:39:12 PM »
Data point.. I had a recent BA "recommended for approval." I did nothing after that call. It was declined.


..and what happened then?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline samsu3

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Re: Chase Reconsideration
« Reply #10176 on: March 29, 2016, 08:04:21 PM »
Applied for Ink+ on 3/16, sat tight till today. Status changed to 7-10 and hence called, was told turned down on 3/28 for opening too many recent accounts. Opened 7 accounts in July. She asked why have I opened 7 accounts in one month.  >:( And that I have enough credit to 'separate expenses'.  >:( Didnt feel like putting up a fight.

Have 5 current personal cards with Chase. No business. Thought I will try luck before the dreaded 5/24 starts applying.

Might call once more to see if anything changes, but I cannot really come up with an argument against too many accounts :(

Oh yeah, $25 for who helps with the a recon call  :)

Offline mochjas

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Re: Chase Reconsideration
« Reply #10177 on: March 29, 2016, 08:32:45 PM »
Applied for Ink+ on 3/16, sat tight till today. Status changed to 7-10 and hence called, was told turned down on 3/28 for opening too many recent accounts. Opened 7 accounts in July. She asked why have I opened 7 accounts in one month.  >:( And that I have enough credit to 'separate expenses'.  >:( Didnt feel like putting up a fight.

Have 5 current personal cards with Chase. No business. Thought I will try luck before the dreaded 5/24 starts applying.

Might call once more to see if anything changes, but I cannot really come up with an argument against too many accounts :(

Oh yeah, $25 for who helps with the a recon call  :)
you can tell them I have one account for my primary airline, 1 for hotels, etc

Offline srf60

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Re: Chase Reconsideration
« Reply #10178 on: March 29, 2016, 09:10:04 PM »
Chase recon has been giving me a very rough time in the last few weeks, they are sooooooo mean!

Offline myi

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Re: Chase Reconsideration
« Reply #10179 on: March 29, 2016, 09:10:19 PM »
What's the best bet to do for someone who applied for a chase freedom as his first card and been declined saying not enough account revolving history (he has a checkng/savings in td bank) and making a bit more then 50k as he's only 18yrs old,so is there any hope speaking to a rep for recon? Or is there a specific thing that shld be told to the rep to get him approved? Or its bec of his age or since he doesn't have a chase accnt?   
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