Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2411967 times)

Offline TimT

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Re: Chase Reconsideration
« Reply #10240 on: April 05, 2016, 11:15:04 AM »
Applied Thursday for 2 cards, approved one, second got the 2 week msg. My second app got approved today automatically ( without calling)
Which 2 ?

Offline Hershelsdeals

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Re: Chase Reconsideration
« Reply #10241 on: April 05, 2016, 11:18:04 AM »

Offline mord1

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Re: Chase Reconsideration
« Reply #10242 on: April 05, 2016, 02:04:16 PM »
just applied for hyatt for Dw and got 30 day message, does recon still close at 5 est?

Offline benjie1305

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Re: Chase Reconsideration
« Reply #10243 on: April 05, 2016, 02:08:23 PM »
just applied for hyatt for Dw and got 30 day message, does recon still close at 5 est?

Yep.
Work hard, Play harder!

Offline smiles

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Re: Chase Reconsideration
« Reply #10244 on: April 05, 2016, 02:27:45 PM »
when I got the 30 day message they said I was declined  automatically  without a pull because  I received  the sign up bonus within  24 mos.
+1

On the phone they kept on telling me I need to wait for it to process. However, the recording still says the 30 day message and I received the rejection letter in the mail stating that I had received the bonus within 24 months.

Offline mord1

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Re: Chase Reconsideration
« Reply #10245 on: April 05, 2016, 04:45:18 PM »
I applied for SW biz premier and got pending, called and they said to many apps recently, have other people been getting that also? I just huced (past 5 EST) and someone answered and said they cant move credit over bec my new ink card is to new. anyone have any ideas, on what to say on next huca? trying to decide if I should go for united also today. thoughts?
« Last Edit: April 05, 2016, 05:23:54 PM by mord1 »

Offline SrulyP

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Re: Chase Reconsideration
« Reply #10246 on: April 06, 2016, 10:22:07 AM »
I applied with a 2bm for an Ink and UA mileage plus card on 3/30. I see two inquiries from chase. When I called Experian to merge the two they said that it came from two different departments in chase so I would have to contact them, any ideas?

Offline 12HRS

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Re: Chase Reconsideration
« Reply #10247 on: April 06, 2016, 10:32:28 AM »
I applied with a 2bm for an Ink and UA mileage plus card on 3/30. I see two inquiries from chase. When I called Experian to merge the two they said that it came from two different departments in chase so I would have to contact them, any ideas?

was UA a biz or personal app. if personal i don't think you can merge them.

Offline SrulyP

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Re: Chase Reconsideration
« Reply #10248 on: April 06, 2016, 10:33:22 AM »
was UA a biz or personal app. if personal i don't think you can merge them.

Really?! I never read anywhere that its two separate pulls to do biz and personal. I guess I messed up!

Offline TimT

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Re: Chase Reconsideration
« Reply #10249 on: April 06, 2016, 10:34:09 AM »
Really?! I never read anywhere that its two separate pulls to do biz and personal. I guess I messed up!
With chase its 2 pulls.

Offline Hershelsdeals

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Re: Chase Reconsideration
« Reply #10250 on: April 06, 2016, 10:34:35 AM »
It's two separate pulls.  It's well-documented here on DDF and elsewhere

Offline SrulyP

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Re: Chase Reconsideration
« Reply #10251 on: April 06, 2016, 10:36:05 AM »
It's two separate pulls.  It's well-documented here on DDF and elsewhere

I must be confused with Amex...

Offline TimT

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Re: Chase Reconsideration
« Reply #10252 on: April 06, 2016, 10:38:14 AM »
I must be confused with Amex...
yup

Offline Iz

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Re: Chase Reconsideration
« Reply #10253 on: April 06, 2016, 02:53:24 PM »
I just had the second person in my household approved for UMPE after leaving it alone for a week. :)
I'm beginning to agree with those that discourage recon calls.

Offline David Smith

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Re: Chase Reconsideration
« Reply #10254 on: April 06, 2016, 02:59:35 PM »
I just had the second person in my household approved for UMPE after leaving it alone for a week. :)
I'm beginning to agree with those that discourage recon calls.
People think that if it says something in a wiki here; it must be true or the best way.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline tjak

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Re: Chase Reconsideration
« Reply #10255 on: April 06, 2016, 03:03:07 PM »
People think that if it says something in a wiki here; it must be true or the best way.
That's the way it should be. The wiki should be kept up to date with all the relevant info so you don't have to go thru thousand posts to get basic answers.

Offline Ysturmwind

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Re: Chase Reconsideration
« Reply #10256 on: April 06, 2016, 05:44:54 PM »
I finally got approved for the Fairmont and Hyatt cards today. I applied last Monday (3/28). I had the 2 week message. Each time I called I was told that it had to go through the system. I left it alone finally got the approved message today.

Also, I called recon on Saturday night at 9pm and they were open.

Offline intgesh

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Re: Chase Reconsideration
« Reply #10257 on: April 06, 2016, 08:42:07 PM »
I would like to apply for the BA card, but want to ensure I'm past the 2 year window since I've received the bonus. I got the initial 50k in Jan '14 and another 25k in Feb '16, but the final 25k (for meeting 20k spend) shows on my Avios account as posting on April 16-18. Can I get the card now or do I need to wait until after the 18th?

Offline TimT

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Re: Chase Reconsideration
« Reply #10258 on: April 06, 2016, 09:00:44 PM »
That's the way it should be. The wiki should be kept up to date with all the relevant info so you don't have to go thru thousand posts to get basic answers.
Would you like the honor of Adopt A Wiki ?

Offline tzifanya54

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Re: Chase Reconsideration
« Reply #10259 on: April 06, 2016, 09:18:48 PM »
I would like to apply for the BA card, but want to ensure I'm past the 2 year window since I've received the bonus. I got the initial 50k in Jan '14 and another 25k in Feb '16, but the final 25k (for meeting 20k spend) shows on my Avios account as posting on April 16-18. Can I get the card now or do I need to wait until after the 18th?
I received the bonus in the above scenario without waiting...