Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1430285 times)

Offline tzifanya54

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Re: Chase Reconsideration
« Reply #10320 on: April 19, 2016, 02:38:28 PM »
So I called Recon for a chase Ink card and was denied for 4 different reasons (according to the letter that was sent in the mail). I decided to call again (seven days after the letter was dated) before I started saying anything they told me it was approved already and I should be getting the card soon. They confirmed the same reference number on the letter. Can I expect to get the card or not?? Should I call again and is there anyway to track the card to see if it is really on the way (they told me they couldnt in that department).
They usually send an email pretty soon after approval.

Offline mord1

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Re: Chase Reconsideration
« Reply #10321 on: April 19, 2016, 04:07:41 PM »
App pending, call or wait it out?
I want to add in a few other apps also, so I am thinking of calling and trying to get it approved prior to applying again, agree?
called and they offered to move credit over, approved, onto the next app

Offline Amusch

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Re: Chase Reconsideration
« Reply #10322 on: April 20, 2016, 10:24:56 PM »
I'm feeling okay with recon pushing through SP & UMPE, but since I'm now def past 5/24, is it still possible/worthwhile to ask Chase branch rep to help me with third app (Unlimited)?

Offline joahr101

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Re: Chase Reconsideration
« Reply #10323 on: April 21, 2016, 08:31:09 AM »
I'm not one hundred percent sure it belongs here, but I couldn't find the right topic.
I was in a chase bracch and was told that I am pre-approved for a card. The banker said that it's pretty much guaranteed that I get it. However, I'm over the 5/24 rule. Does anyone know if the pre approval means I get it anyway?

Offline LoLo

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Re: Chase Reconsideration
« Reply #10324 on: April 21, 2016, 08:43:10 AM »
I'm not one hundred percent sure it belongs here, but I couldn't find the right topic.
I was in a chase bracch and was told that I am pre-approved for a card. The banker said that it's pretty much guaranteed that I get it. However, I'm over the 5/24 rule. Does anyone know if the pre approval means I get it anyway?
Better chances, but no guarantee 

Offline AJK

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Re: Chase Reconsideration
« Reply #10325 on: April 26, 2016, 08:48:56 AM »
I'm not one hundred percent sure it belongs here, but I couldn't find the right topic.
I was in a chase bracch and was told that I am pre-approved for a card. The banker said that it's pretty much guaranteed that I get it. However, I'm over the 5/24 rule. Does anyone know if the pre approval means I get it anyway?
It does not.
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Offline Buruch

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Re: Chase Reconsideration
« Reply #10326 on: April 26, 2016, 08:55:20 AM »
Not guaranteed,  but you have a decent shot. I got it in your situation. Basically,  if all factors considered, you'd be auto-approved,  then being over 5/24 won't matter. But you have no chance for recon if you don't get auto-approval.

Offline pixi

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Re: Chase Reconsideration
« Reply #10327 on: May 03, 2016, 12:34:43 AM »
If a app is pending because it has to go through the verification team does it mean it will go through or doesn't mean nothing?
money doesn't talk......      it SCREAMS !

Offline chayal101

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Re: Chase Reconsideration
« Reply #10328 on: May 03, 2016, 09:46:13 AM »
Couldn't find a thread on this... What are the chances that Chase extends my 3 months to meet required spending for sign-up bonus? I called Chase, spoke to supervisor who sent an extension request to 'marketing'  dept. Supposed to get an answer by mail within 7 days. Anyone have experience with this?
Chaya L.

Offline chayal101

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Re: Chase Reconsideration
« Reply #10329 on: May 03, 2016, 09:51:26 AM »
If a app is pending because it has to go through the verification team does it mean it will go through or doesn't mean nothing?
My application needed verification, you should call the verification #(read topic wiki, it's the Chase fraud #) , they will start off by asking some questions similar to the questions when pulling your credit report... Then they will tell you if they need you to send in proof of ID or address... If all is good you should be approved but  can take some time, gotta keep on calling them to follow up...
« Last Edit: May 03, 2016, 09:57:32 AM by chayal101 »
Chaya L.

Offline pixi

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Re: Chase Reconsideration
« Reply #10330 on: May 03, 2016, 10:22:34 AM »
My application needed verification, you should call the verification #(read topic wiki, it's the Chase fraud #) , they will start off by asking some questions similar to the questions when pulling your credit report... Then they will tell you if they need you to send in proof of ID or address... If all is good you should be approved but  can take some time, gotta keep on calling them to follow up...
The only thing they are telling me is that I will get  a letter in the mail if I'm approved or not or I will receive the card in the mail, as of now they are not able to give me a answer if I'm approved or not.  Is that normal?
money doesn't talk......      it SCREAMS !

Offline Ydad

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Re: Chase Reconsideration
« Reply #10331 on: May 03, 2016, 10:44:30 AM »
The only thing they are telling me is that I will get  a letter in the mail if I'm approved or not or I will receive the card in the mail, as of now they are not able to give me a answer if I'm approved or not.  Is that normal?
I just had ↑. Was declined.

Offline pixi

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Re: Chase Reconsideration
« Reply #10332 on: May 03, 2016, 10:44:53 AM »
I just had ↑. We as declined.
What was the reason to it?
money doesn't talk......      it SCREAMS !

Offline Ydad

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Re: Chase Reconsideration
« Reply #10333 on: May 03, 2016, 11:01:09 AM »
What was the reason to it?
5/24

Offline pixi

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Re: Chase Reconsideration
« Reply #10334 on: May 03, 2016, 11:02:29 AM »
5/24
So I guess it was not a issue with the verification Department.
money doesn't talk......      it SCREAMS !