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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by S209 on May 04, 2018, 03:21:55 PM »

Author Topic: Chase Reconsideration  (Read 1033066 times)

Offline mochjas

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Re: Chase Reconsideration
« Reply #11595 on: October 03, 2017, 01:48:40 PM »
my apologies if this has been handled 1000 times already. I have had the CSP card for many years and want to cancel it and apply for the Reserve card and get the 50K miles bonus. What are my chances since on the Chase website it says:
"You will not receive the new cardmember bonus if you change products."

Anything I can do?
you are not changing. You are cancelling and reapplying you should be fine.

Offline chinagel

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Re: Chase Reconsideration
« Reply #11596 on: October 04, 2017, 10:26:11 AM »
my last bonus for the BA card was on 11/10/15. i want to get the 100k offer. is there any way if i apply now ill be able to get chase to reconsider past 30 days?

Offline a good yeshiva bachur

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Re: Chase Reconsideration
« Reply #11597 on: October 11, 2017, 04:31:41 AM »
my last bonus for the BA card was on 11/10/15. i want to get the 100k offer. is there any way if i apply now ill be able to get chase to reconsider past 30 days?

HUCA?

Offline rivkao

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Re: Chase Reconsideration
« Reply #11598 on: December 12, 2017, 12:05:54 PM »
If I change card to freedom or slate do I receive the 0 apr offer?

Offline Shmulyg

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Re: Chase Reconsideration
« Reply #11599 on: December 13, 2017, 07:53:40 PM »
What's the best excuse when trying to recon chase app when reason given is "Too many recent requests for credit or reviews of your credit"? (5/24 isnt an issue here)

Offline nescafe

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Re: Chase Reconsideration
« Reply #11600 on: December 14, 2017, 02:38:03 PM »
DW applied for a card & got the 7-10 days answer. Called recon & now it's saying she'll be notified in 2 weeks. What does that usually mean?

Offline shapsam

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Re: Chase Reconsideration
« Reply #11601 on: December 14, 2017, 03:01:03 PM »
DW applied for a card & got the 7-10 days answer. Called recon & now it's saying she'll be notified in 2 weeks. What does that usually mean?
What did Recon tell you?

Offline nescafe

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Re: Chase Reconsideration
« Reply #11602 on: December 14, 2017, 05:14:04 PM »
What did Recon tell you?

After the whole back & forth, they said that they'll shift credit from another card but she has to call back to the verification department in the morning (they're hours are 8-8 & this was later). She called them in the morning & they told her that she doesn't have to verify anything & she'll be notified about theor decision within 2 weeks in writing. Now the automated system days the same thing

Offline miles lover

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Re: Chase Reconsideration
« Reply #11603 on: December 14, 2017, 05:34:41 PM »
After the whole back & forth, they said that they'll shift credit from another card but she has to call back to the verification department in the morning (they're hours are 8-8 & this was later). She called them in the morning & they told her that she doesn't have to verify anything & she'll be notified about theor decision within 2 weeks in writing. Now the automated system days the same thing
If it switches from 7-10 days to 2 weeks it usually means your getting approved.

Offline nescafe

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Re: Chase Reconsideration
« Reply #11604 on: December 14, 2017, 07:04:44 PM »
If it switches from 7-10 days to 2 weeks it usually means your getting approved.
Worth calling again or should I wait it out?

Offline ludmila

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Re: Chase Reconsideration
« Reply #11605 on: December 14, 2017, 07:31:14 PM »
Worth calling again or should I wait it out?
At this point I'll just wait it out.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline JACKBLUE

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Re: Chase Reconsideration
« Reply #11606 on: December 14, 2017, 08:02:42 PM »
If it switches from 7-10 days to 2 weeks it usually means your getting approved.
+1 usually

Offline nescafe

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Re: Chase Reconsideration
« Reply #11607 on: December 19, 2017, 09:23:25 PM »
After the whole back & forth, they said that they'll shift credit from another card but she has to call back to the verification department in the morning (they're hours are 8-8 & this was later). She called them in the morning & they told her that she doesn't have to verify anything & she'll be notified about theor decision within 2 weeks in writing. Now the automated system days the same thing

ETA: DW got a call from chase today to verify some information & was approved while on the phone. (Interestingly enough, they didn't transfer credit from another card as they originally said they will)

Offline JACKBLUE

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Re: Chase Reconsideration
« Reply #11608 on: December 19, 2017, 11:45:15 PM »
ETA: DW got a call from chase today to verify some information & was approved while on the phone. (Interestingly enough, they didn't transfer credit from another card as they originally said they will)
Congratulations!!

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11609 on: December 20, 2017, 01:11:55 AM »
What's the best excuse when trying to recon chase app when reason given is "Too many recent requests for credit or reviews of your credit"? (5/24 isnt an issue here)
Just beg
I'll tell you later