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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by S209 on May 04, 2018, 03:21:55 PM »

Author Topic: Chase Reconsideration  (Read 1035351 times)

Offline MrKaplan

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Re: Chase Reconsideration
« Reply #11835 on: March 13, 2018, 10:54:49 AM »
Applied for Marriott Business and got "please call us as soon as possible". Phone line says 30 days. Should I call in or wait it out?
wait. just had this a couple weeks ago was approved 2 days later

Offline Mendylab

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Re: Chase Reconsideration
« Reply #11836 on: March 13, 2018, 07:21:53 PM »
What are the chances of getting approved for 3 chase cards? Either 2 business and one personal, or 1 business and 2 personal?

Want to take advantage of the 100k ink and companion with southwest.

Online davidrotts63

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Re: Chase Reconsideration
« Reply #11837 on: March 13, 2018, 07:22:37 PM »
What are the chances of getting approved for 3 chase cards? Either 2 business and one personal, or 1 business and 2 personal?

Want to take advantage of the 100k ink and companion with southwest.
3 is rough. 2 is very doable.
I'll tell you later

Offline Mendylab

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Re: Chase Reconsideration
« Reply #11838 on: March 13, 2018, 07:25:51 PM »
3 is rough. 2 is very doable.

Think they will allow moving credit from a open card for the third?

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Re: Chase Reconsideration
« Reply #11839 on: March 14, 2018, 10:50:24 AM »
Rep said she was leaning towards an approval but it needs to go through an additional process that can take up 2 weeks. What does this mean and is there anything I should do now? (for personal card).

Online davidrotts63

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Re: Chase Reconsideration
« Reply #11840 on: March 14, 2018, 10:51:41 AM »
Rep said she was leaning towards an approval but it needs to go through an additional process that can take up 2 weeks. What does this mean and is there anything I should do now? (for personal card).
You just wait now, it usually takes less then 2 weeks, just a couple of days, and your odds are good now.
I'll tell you later

Online shapsam

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Re: Chase Reconsideration
« Reply #11841 on: March 14, 2018, 10:55:40 AM »
You just wait now, it usually takes less then 2 weeks, just a couple of days, and your odds are good now.
What is this process, is she just scared to approve by herself or is there something that triggers an additional review?

Online shapsam

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Re: Chase Reconsideration
« Reply #11842 on: March 15, 2018, 01:54:26 PM »
You just wait now, it usually takes less then 2 weeks, just a couple of days, and your odds are good now.
Would it get updated on the AS or do I have to call Recon to see if its approved?

Online shapsam

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Re: Chase Reconsideration
« Reply #11843 on: March 15, 2018, 02:05:55 PM »
AS may get updated, IMO even if it goes to 2 weeks before the end of the day call.
It stayed at 7-10.

Offline JACKBLUE

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Re: Chase Reconsideration
« Reply #11844 on: March 15, 2018, 02:07:07 PM »
It stayed at 7-10.
most likely denied

Online davidrotts63

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Re: Chase Reconsideration
« Reply #11845 on: March 15, 2018, 02:09:13 PM »
It stayed at 7-10.
Denied, call now.
« Last Edit: March 15, 2018, 02:20:41 PM by davidrotts63 »
I'll tell you later

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Re: Chase Reconsideration
« Reply #11846 on: March 15, 2018, 02:14:50 PM »
Denied, call now.
Although we usually like to be hopeful and say it's probably just for verification, since you already were approved for 2, I highly doubt it.
Your mixing me up with someone else, I wasn't approved for 2. This is my original Question:
Rep said she was leaning towards an approval but it needs to go through an additional process that can take up 2 weeks. What does this mean and is there anything I should do now? (for personal card).

Online davidrotts63

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Re: Chase Reconsideration
« Reply #11847 on: March 15, 2018, 02:17:18 PM »
Your mixing me up with someone else, I wasn't approved for 2. This is my original Question:
Sorry about that, IME AS changed to 2 weeks but took 2 days IIRC
I'll tell you later

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Re: Chase Reconsideration
« Reply #11848 on: March 15, 2018, 02:19:35 PM »
Sorry about that, IME AS changed to 2 weeks but took 2 days IIRC
Ah. Thanks!

Offline Fat albert

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Re: Chase Reconsideration
« Reply #11849 on: March 15, 2018, 04:41:19 PM »
After entering my ss# on the automated line all it says is please hold for rep. Mean anything?