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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1269976 times)

Offline Joel2

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Re: Chase Reconsideration
« Reply #12450 on: October 18, 2019, 11:37:19 AM »
So cardmatch says I should apply for Freedom Unlimited or plain freedom. Is that advisable now that I've gotten CSP approved recently or just lay off another application with Chase for now?
Card match isn't aware of chase shutdowns its recommended to wait 3 months in between chase cards

Offline hvaces42

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Re: Chase Reconsideration
« Reply #12451 on: October 18, 2019, 11:38:57 AM »
Card match isn't aware of chase shutdowns its recommended to wait 3 months in between chase cards
thanks
Fair warning - Any PMs sent in response to forum posts are fair game for ridicule in public.

Offline Divora M

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Re: Chase Reconsideration
« Reply #12452 on: October 27, 2019, 12:13:19 AM »
I called a few more times and finally got to be reconsidered. They said I will be sent a letter within 1-2 weeks, is that a good or bad sign?

Update- I just got approved for the Ink cash card! HUCA really works!!

Offline Redbull3

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Re: Chase Reconsideration
« Reply #12453 on: October 31, 2019, 10:28:32 AM »
Call 800-432-3117 Press #, 3, 1, then enter your SS#
If the message says 7-10 days then its declined or they need more info, if its the 30 day or 2 week message then its still being processed.
I love DDF lol. This is so helpful. Checked on my ink applied for yesterday and I got 2 week message. Question: does this mean I am definitely under 5/24? Or not necessarily. I wasn't 100% sure.

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12454 on: October 31, 2019, 11:56:13 AM »
I love DDF lol. This is so helpful. Checked on my ink applied for yesterday and I got 2 week message. Question: does this mean I am definitely under 5/24? Or not necessarily. I wasn't 100% sure.
Yes. If you were over 5/24 it would have been a automatic denial
If it benefits even just one fellow DDFer, its worth posting it.

Offline Redbull3

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Re: Chase Reconsideration
« Reply #12455 on: November 04, 2019, 09:52:13 AM »
Yes. If you were over 5/24 it would have been a automatic denial
It's been about 5 days, do you think I should call or wait?

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12456 on: November 04, 2019, 12:30:40 PM »
It's been about 5 days, do you think I should call or wait?
it is normal to take more then 5 days. but you could try to call. (they may say that it is being reviewed by a back office and there is nothing they could do)
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel2

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Re: Chase Reconsideration
« Reply #12457 on: November 04, 2019, 02:37:05 PM »
It's been about 5 days, do you think I should call or wait?
If the msg didn't change to 30 days your good.

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12458 on: November 04, 2019, 03:03:05 PM »
If the msg didn't change to 7-10 days your good.
FTFY
And even then it could just be that they want some additional information.
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel2

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Re: Chase Reconsideration
« Reply #12459 on: November 04, 2019, 07:02:24 PM »
FTFY
And even then it could just be that they want some additional information.
My mistake was supposed to write 7-10 day. Thanks for correcting me!

Offline Redbull3

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Re: Chase Reconsideration
« Reply #12460 on: November 05, 2019, 10:52:07 AM »
called status line (same as above) and they said approved! woohoo. Now gotta figure out the best other 5/24 card(s) to go for. ideas?

Offline Redbull3

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Re: Chase Reconsideration
« Reply #12461 on: November 06, 2019, 01:30:02 PM »
Have CSR, applied for CSP, got denied for already having a card in the sapphire family, per rep. Says my credit wasn't even pulled. Called CS to downgrade my CSR with intention of then reapplying after like a day (which I just upgraded in Sep) and she started pulling up all my upgrading/downgrading history (which is extensive). She tells me I can't downgrade for a year once I convert to a certain card I must keep it for a year (I feel like that's not a hard rule, but anyway). She just put me on hold to "investigate" but that hold went on for a few minutes and I didn't think anything positive was going to come from it so I hung up. Now not sure what to do.

Offline chayal101

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Re: Chase Reconsideration
« Reply #12462 on: November 06, 2019, 01:41:25 PM »
Have CSR, applied for CSP, got denied for already having a card in the sapphire family, per rep. Says my credit wasn't even pulled. Called CS to downgrade my CSR with intention of then reapplying after like a day (which I just upgraded in Sep) and she started pulling up all my upgrading/downgrading history (which is extensive). She tells me I can't downgrade for a year once I convert to a certain card I must keep it for a year (I feel like that's not a hard rule, but anyway). She just put me on hold to "investigate" but that hold went on for a few minutes and I didn't think anything positive was going to come from it so I hung up. Now not sure what to do.
call again??
Chaya L.

Offline brooklyndan

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Re: Chase Reconsideration
« Reply #12463 on: November 09, 2019, 09:28:25 PM »
Just got off the phone with Chase Business Recon re: SW Business card. Was denied saying I had 5/24, but 2 of them were as authorized user. Guy told me it didn't matter "it's 5 cards that you're associated with, so that includes auth user".
I tried to explain to him that 5/24 is accounts you're responsible to pay for, not auth user, but he just repeated his statement.
Is this a new policy?

Offline haltkup

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Re: Chase Reconsideration
« Reply #12464 on: November 09, 2019, 10:54:40 PM »
Had an interesting conversation for INK card. They did not like that I was only doing partial payments indicating that I'm in a credit crunch. They approved me when I explained to them that the partial payments are due to me cycling credit and I actually pay the total amount every month hence the need for a new credit line.