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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1651257 times)

Offline SwellCindy

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Re: Chase Reconsideration
« Reply #12700 on: July 07, 2021, 05:23:16 PM »
Did 2BM for CSP & United Quest, CSP initially declined, United got little icon that page still processing for 20+ min, not sure if application even went through.

Called recon today for CSP, told me it was submitted for secondary review, I'll hear from them in 7-10 business days. What does that typically mean? In auto-denial email, they told me credit is at 813 (pulled from Experian), on Experian shows 745 but whatever...  CR has inquiries for car loan, HELOC (not chase), SBA etc (no cc's last 24 mo.). Had issue - their mistake - with business bank acct I closed 2 yrs ago - my mistake didn't report to CFB - but have 2 active Chase cc's, one personal from 4+ yrs, 1 bus 2+ yrs. opened after banking issue.  Is there at all a chance of approval?

Also what do I do now re United Quest? Was afraid to push my luck and didn't mention in recon call.

Thank you for your responses.

Offline SwellCindy

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Re: Chase Reconsideration
« Reply #12701 on: July 08, 2021, 02:47:39 PM »
Anyone please?

Offline myi

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Re: Chase Reconsideration
« Reply #12702 on: July 08, 2021, 04:15:48 PM »
Did the Recon always take 25 minutes to reach someone? Remembered it taking 2-3 minutes before getting through to a representative.

 Any other working numbers?
Don't try to be someone else , be who you are because everyone else is taken.

Offline myi

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Re: Chase Reconsideration
« Reply #12703 on: July 08, 2021, 04:34:35 PM »
Interesting, trying to help a freind.
 Tried pushing the application through and was told give it 1-2 weeks.

 Then when calling it says within 30 days. What's that supposed to mean?

 Am I supposed to call again? Or just leave it at the moment?
Don't try to be someone else , be who you are because everyone else is taken.

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12704 on: July 08, 2021, 05:56:40 PM »
Interesting, trying to help a freind.
 Tried pushing the application through and was told give it 1-2 weeks.

 Then when calling it says within 30 days. What's that supposed to mean?

 Am I supposed to call again? Or just leave it at the moment?
As long as the phone system does not say 7-10 Days, Its not declined as of now. (The time frame given by a phone rep does not mean anything IME).
I would check again in a few days, It will either be approved, or if it will have the 7-10 day message I would call recon again to see what's going on. 
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel

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Re: Chase Reconsideration
« Reply #12705 on: July 08, 2021, 05:59:36 PM »
Interesting, trying to help a freind.
 Tried pushing the application through and was told give it 1-2 weeks.

 Then when calling it says within 30 days. What's that supposed to mean?

 Am I supposed to call again? Or just leave it at the moment?
Pending, nothing you can do only call once a day and see if anything changed.

My last 2 biz apps weren't showing up in the automated status line i think its broken
 

Offline myi

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Re: Chase Reconsideration
« Reply #12706 on: July 08, 2021, 07:28:33 PM »
As long as the phone system does not say 7-10 Days, Its not declined as of now. (The time frame given by a phone rep does not mean anything IME).
I would check again in a few days, It will either be approved, or if it will have the 7-10 day message I would call recon again to see what's going on.
I applied online with him. His first card. Got declined right away.
 Curious what most write when applying for the first time? In terms of income?

 So called Recon and got them to push for 1-2 weeks and automated line says 30 days.

 I remember from previous times that's means an approval.

 I guess I'll or he'll have to wait it out 1-2 days and see if anything changes.

Pending, nothing you can do only call once a day and see if anything changed.

My last 2 biz apps weren't showing up in the automated status line i think its broken
 
I Guess so. Hang on and sit tight.

 From my prior experiences whenever calling in to try to get an approval I would usually get approved on the spot here they told me they need one or two weeks.
 Going to give it a few days, and then if I don't see anything changed we'll call them back.
Don't try to be someone else , be who you are because everyone else is taken.

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12707 on: July 09, 2021, 12:08:33 PM »

My last 2 biz apps weren't showing up in the automated status line i think its broken

The regular status line no longer has the status of Business cards. You could check business cards status by calling 800-453-9719
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel

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Re: Chase Reconsideration
« Reply #12708 on: July 09, 2021, 01:55:13 PM »
The regular status line no longer has the status of Business cards. You could check business cards status by calling 800-453-9719
only by speaking to someone?

Offline yosefsv

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Re: Chase Reconsideration
« Reply #12709 on: July 09, 2021, 05:59:21 PM »
only by speaking to someone?
IME it was always either a processing message, or i was transferred to a rep.
If it benefits even just one fellow DDFer, its worth posting it.

Offline elig770

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Re: Chase Reconsideration
« Reply #12710 on: July 11, 2021, 03:17:31 PM »
Haven't done this in a few years... Is it a real thing that chase can only do 1 recon per day or does that depend on the rep?
Thanks!

Offline Cat18

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Re: Chase Reconsideration
« Reply #12711 on: July 13, 2021, 12:45:28 PM »
What are some good answers when they ask you “why have so many credit inquiries over past year”?

Offline Cat18

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Re: Chase Reconsideration
« Reply #12712 on: July 13, 2021, 12:59:50 PM »
Declined on ink cash, even with HUCA x2. Worth a 3rd attempt as not want to waste a credit pull?

On my second try, the cs was rep was near rude saying how we already reconsidered and asking if I have anything new to add.

- not enough time passed since last approved (9 months)
- low utilization on current cards
-
- business structure
« Last Edit: July 13, 2021, 03:16:36 PM by Cat18 »

Offline HoKo

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Re: Chase Reconsideration
« Reply #12713 on: July 14, 2021, 05:52:50 PM »
What are some good answers when they ask you “why have so many credit inquiries over past year”?

Changing travel/spending patterns due to COVID

Offline Cat18

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Re: Chase Reconsideration
« Reply #12714 on: August 05, 2021, 07:49:58 PM »
Applied for ink cash and ink unlimited the same day (1 with EIN, 1 as sole prop).

With EIN app I got a “We have received your request for a Chase credit card. We'll let you know our decision as soon as possible.”

For sole prop app, I got my first ever auto declined by Chase.

Should I be worried about what this can possibly mean?
« Last Edit: August 05, 2021, 08:31:07 PM by Cat18 »

Offline Cat18

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Re: Chase Reconsideration
« Reply #12715 on: August 06, 2021, 05:10:56 PM »
Applied for ink cash and ink unlimited the same day (1 with EIN, 1 as sole prop).

With EIN app I got a “We have received your request for a Chase credit card. We'll let you know our decision as soon as possible.”

For sole prop app, I got my first ever auto declined by Chase.

Should I be worried about what this can possibly mean?

I called recon and their response was that this app is NOT eligble for reconsideration. Anyone ever heard of such a thing?

Offline HoKo

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Re: Chase Reconsideration
« Reply #12716 on: August 06, 2021, 05:18:21 PM »
I called recon and their response was that this app is NOT eligble for reconsideration. Anyone ever heard of such a thing?

Maybe you violated one of their hard rules such as 5/24? IIRC they also will not approve more than 2 cards in 30-day span.

Offline Cat18

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Re: Chase Reconsideration
« Reply #12717 on: August 06, 2021, 05:29:37 PM »
Maybe you violated one of their hard rules such as 5/24? IIRC they also will not approve more than 2 cards in 30-day span.

only 3/24 and hadn't even applied for a chase card for past 6 months, except for yesterday's 2BM attempt.

When called recon on both, they had no questions for me on my EIN app as it's still being reviewed but will be notified in 7-10 business days.

Offline moisheyb

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Re: Chase Reconsideration
« Reply #12718 on: August 07, 2021, 10:59:03 PM »
I called recon and their response was that this app is NOT eligble for reconsideration. Anyone ever heard of such a thing?
Not sure if this is something but I applied for a personal and biz same time and the biz got an auto decline. On a recon call tbe rep said it's an auto decline for 2 apps in 1 day...
Declined for too many cards with chase...

Ended up Huca a few times and got it approved.

Offline Zalc

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Re: Chase Reconsideration
« Reply #12719 on: August 07, 2021, 11:16:28 PM »
Maybe you violated one of their hard rules such as 5/24? IIRC they also will not approve more than 2 cards in 30-day span.
I applied for personal and 2 business within a few days.
Personal approved after a few days, business I needed to recon both, a few days apart but they were opened (possibly 30 days had already passed since the 1st was approved)

All one pull on the credit report IIRC.