Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1667490 times)

Offline nirc

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 629
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Chase Reconsideration
« Reply #12720 on: August 11, 2021, 12:07:36 PM »
Was told by business recon #2 that since have 9 cards (personal + business combined) with them, they donít want to approve a 10th.

Will consolidating credit lines and then closing the associated cards hurt my credit score and/or relationship with chase? I figure can easily trim 3 x freedoms from portfolio with no decrease in credit line.

They also mentioned low credit usage as factor, which is my fault as have been focusing my spend attention on Amex cards. How much $/ how many months do I need to spend across cards before re-applying?

« Last Edit: August 11, 2021, 12:10:47 PM by nirc »

Offline nirc

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Nov 2014
  • Posts: 629
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Chase Reconsideration
« Reply #12721 on: August 12, 2021, 07:02:47 PM »
on my 3rd recon attempt (after closing 3 cards and moving a CL) i was told to call their verification department after telling my whole megillah and being put on hold a few times.

is this a good sign? i dont recall ever speaking with a verification dept before during recon.
« Last Edit: August 12, 2021, 09:44:38 PM by nirc »

Offline Zalc

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1556
  • Total likes: 61
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
Re: Chase Reconsideration
« Reply #12722 on: August 12, 2021, 10:31:13 PM »
on my 3rd recon attempt (after closing 3 cards and moving a CL) i was told to call their verification department after telling my whole megillah and being put on hold a few times.

is this a good sign? i dont recall ever speaking with a verification dept before during recon.
Only one way to find out.
I got a (e)letter in the mail after a recon call telling me to talk to the verification team after which I was approved

Offline nescafe

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2016
  • Posts: 686
  • Total likes: 31
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Brooklyn
Re: Chase Reconsideration
« Reply #12723 on: August 25, 2021, 02:10:52 PM »
Applied for a card but thw automated system tells me there are no new applications from the past 30 days

Offline yosefsv

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2016
  • Posts: 816
  • Total likes: 104
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12724 on: August 25, 2021, 02:31:53 PM »
Applied for a card but thw automated system tells me there are no new applications from the past 30 days
Did you apply for a personal card or a business card?
If it benefits even just one fellow DDFer, its worth posting it.

Offline nescafe

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2016
  • Posts: 686
  • Total likes: 31
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Brooklyn
Re: Chase Reconsideration
« Reply #12725 on: August 25, 2021, 02:36:57 PM »
Did you apply for a personal card or a business card?
Business

Offline yosefsv

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2016
  • Posts: 816
  • Total likes: 104
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12726 on: August 25, 2021, 03:22:52 PM »
Business
Business cards application status is no longer available on the regular automatic system. you could call 800-453-9719 for business cards.
If it benefits even just one fellow DDFer, its worth posting it.

Offline nescafe

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Jun 2016
  • Posts: 686
  • Total likes: 31
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: Brooklyn
Re: Chase Reconsideration
« Reply #12727 on: August 25, 2021, 03:50:36 PM »
Business cards application status is no longer available on the regular automatic system. you could call 800-453-9719 for business cards.
Called them up & got it approved bh

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1607
  • Total likes: 36
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Chase Reconsideration
« Reply #12728 on: September 12, 2021, 01:05:49 PM »
Under 5/24(according  to my count) applied for ink, got 'needs review' message, called right after and got 7-10 day message.

I assume it's denial but why no review? Would like to figure out before calling recon.

Offline yosefsv

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2016
  • Posts: 816
  • Total likes: 104
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12729 on: September 12, 2021, 01:21:46 PM »
Under 5/24(according  to my count) applied for ink, got 'needs review' message, called right after and got 7-10 day message.

I assume it's denial but why no review? Would like to figure out before calling recon.
7-10 day message on the business application line does not mean a denial.
If it benefits even just one fellow DDFer, its worth posting it.

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1607
  • Total likes: 36
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Chase Reconsideration
« Reply #12730 on: September 12, 2021, 01:35:01 PM »
7-10 day message on the business application line does not mean a denial.

Ah, ok thanks

Offline mgarfin

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 2220
  • Total likes: 183
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #12731 on: October 08, 2021, 09:38:35 AM »
Called Recon

Was told by the rep my application was sent for a second review.
Nothing can be done now.

Did anyone ever get this?

Offline night-owl

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 141
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: New York
Re: Chase Reconsideration
« Reply #12732 on: October 08, 2021, 01:13:59 PM »
I've been on hold with chase fraud verification to complete my CSP 100K application since 9:10 am this morning (4 hrs!). Besides being on hold yesterday for 70 min & then 95 min... Is anyone else experiencing these "normal than longer hold time"?

Offline yosefsv

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2016
  • Posts: 816
  • Total likes: 104
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12733 on: October 08, 2021, 01:16:05 PM »
I've been on hold with chase fraud verification to complete my CSP 100K application since 9:10 am this morning (4 hrs!). Besides being on hold yesterday for 70 min & then 95 min... Is anyone else experiencing these "normal than longer hold time"?
Yes
If it benefits even just one fellow DDFer, its worth posting it.

Offline as2

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2013
  • Posts: 5466
  • Total likes: 707
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #12734 on: October 08, 2021, 02:21:04 PM »
I've been on hold with chase fraud verification to complete my CSP 100K application since 9:10 am this morning (4 hrs!). Besides being on hold yesterday for 70 min & then 95 min... Is anyone else experiencing these "normal than longer hold time"?
Standard. Pathetic, but standard. One rep even told me that I should try in the early mornings because it's less backed up. Insane waits.

Memories last forever, make them while you can.

Offline night-owl

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 141
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: New York
Re: Chase Reconsideration
« Reply #12735 on: October 08, 2021, 02:38:29 PM »
Standard. Pathetic, but standard. One rep even told me that I should try in the early mornings because it's less backed up. Insane waits.

A rep finally answered and said that she needs to transfer me to card lending services  ::) ( I think that's what she said). I heard music for a few minutes and now its been quiet for the past hour. Should I hang up and start again? What number do I call to reach the lending services directly?

Offline yosefsv

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2016
  • Posts: 816
  • Total likes: 104
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12736 on: October 09, 2021, 10:54:47 PM »
A rep finally answered and said that she needs to transfer me to card lending services  ::) ( I think that's what she said). I heard music for a few minutes and now its been quiet for the past hour. Should I hang up and start again? What number do I call to reach the lending services directly?
888-609-7805
If it benefits even just one fellow DDFer, its worth posting it.

Offline zalman2bis

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2015
  • Posts: 103
  • Total likes: 8
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #12737 on: October 12, 2021, 12:05:59 AM »
Applied for business card.
By mistake made up a business name, instead of providing my own name.
Now they're asking for legal proof of business name.
Any advice? Any way out?
TIA