Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2414330 times)

Offline db23

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Re: Chase Reconsideration
« Reply #12840 on: July 27, 2023, 12:13:47 PM »
found this chart which i think is great for people with questions regarding chase approvals.

https://imgur.io/a/oXlPW?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Offline genx

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Re: Chase Reconsideration
« Reply #12841 on: August 22, 2023, 03:14:42 PM »
Applied for Bonvoy card (5 night certs).

Was orginally rejected for too many credit check, business card open recenty. Called a couple days later and ask for recosideration, agent said I was over 5/24 but she was including business credit. Also, would not let me take limit from another card. I went back and repaid my current cards and waited until the business card was 30 days old. Tried again and agent tried but said it had to go to further review. Couple days later I was approved.

:) :)

Offline Cat18

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Re: Chase Reconsideration
« Reply #12842 on: August 27, 2023, 03:51:18 PM »
just tried to recon using sm.

was partially successful, in the sense that i not have call them and jump thru hoops before speaking to rep. rather they called me and asked a few basic questions before approving me. obviously, ymmv as others may get approved directly thru sm.

Offline baron

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Re: Chase Reconsideration
« Reply #12843 on: October 25, 2023, 03:55:53 PM »
Seems chase recon at least business, systems are down/updating/crashed etc. since this morning.
Seems back to normal…
« Last Edit: October 25, 2023, 04:14:07 PM by baron »

Offline ydf

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Re: Chase Reconsideration
« Reply #12844 on: October 30, 2023, 03:00:34 PM »
Applied for the business ink cash (with dan's link) and got the under review message

Called the business reconsideration at 800-453-9719 and agent claims I have to wait for the review team to review it and send me a letter in 7-10 business days, saying he can't review it he can just give me the status of the application...

Is that normal? Or HUCA? I always knew the agents on the reconsideration have the power to review/approve

Offline baron

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Re: Chase Reconsideration
« Reply #12845 on: October 30, 2023, 03:47:23 PM »
Applied for the business ink cash (with dan's link) and got the under review message

Called the business reconsideration at 800-453-9719 and agent claims I have to wait for the review team to review it and send me a letter in 7-10 business days, saying he can't review it he can just give me the status of the application...

Is that normal? Or HUCA? I always knew the agents on the reconsideration have the power to review/approve
It’s normal for then to say that. Either HUCA Or ask for someone who can “manually review the application” If they aren’t willing to transfer you to such a person, HUCA…

Offline ydf

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Re: Chase Reconsideration
« Reply #12846 on: October 30, 2023, 04:01:11 PM »
It’s normal for then to say that. Either HUCA Or ask for someone who can “manually review the application” If they aren’t willing to transfer you to such a person, HUCA…
Thanks!  I actually asked him to transfer me and he gave me the number of the fraud department

Offline baron

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Re: Chase Reconsideration
« Reply #12847 on: November 09, 2023, 04:36:15 PM »
Getting very annoying lately

Offline JudahMcB

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Re: Chase Reconsideration
« Reply #12848 on: November 09, 2023, 05:24:29 PM »
I applied for the Chase United Business card (75K, waived AF) on Tuesday and immediately got a "we are reviewing your application" message. I called recon today and they told me they rejected the application because the SSN I entered on the application is incorrect. HUCA'd 3x and spoke to both the business loan dept and the fraud dept. They said the system won't let them correct the SSN (per the CSR: "sometimes it does, but in this case it just reverts back") and I have to submit a new application. SUB is down to 50K and no waived AF so I don't want to apply for this new inferior offer. Any way to get them to correct the SSN and approve the original application?

Offline JudahMcB

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Re: Chase Reconsideration
« Reply #12849 on: November 16, 2023, 11:39:41 PM »
I applied for the Chase United Business card (75K, waived AF) on Tuesday and immediately got a "we are reviewing your application" message. I called recon today and they told me they rejected the application because the SSN I entered on the application is incorrect. HUCA'd 3x and spoke to both the business loan dept and the fraud dept. They said the system won't let them correct the SSN (per the CSR: "sometimes it does, but in this case it just reverts back") and I have to submit a new application. SUB is down to 50K and no waived AF so I don't want to apply for this new inferior offer. Any way to get them to correct the SSN and approve the original application?
Got a letter from Chase today asking for me to complete a W9 certification form for this CC app. I called the number on the letter and got the business loan department (again) but this time they were able to correct the SSN and immediately approved the card.  :D

Offline free123cc

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Re: Chase Reconsideration
« Reply #12850 on: November 20, 2023, 05:04:43 PM »
just applied for a chase ink cash (first time applying for chase business card)

got "your application is under review"

does that mean im denied? any way i can fine out if im denied without waiting 10 business days to get the letter? and how can i have them reconsider?

Offline JudahMcB

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Re: Chase Reconsideration
« Reply #12851 on: November 20, 2023, 05:07:15 PM »
just applied for a chase ink cash (first time applying for chase business card)

got "your application is under review"

does that mean im denied? any way i can fine out if im denied without waiting 10 business days to get the letter? and how can i have them reconsider?
Check the wiki for the Chase Business Recon line. They will give you the status of the application and you can give them any additional information they need to approve you.

Offline Redbull3

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Re: Chase Reconsideration
« Reply #12852 on: November 22, 2023, 01:25:01 PM »
Under 5/24, applied for 2 inks (cash and unlimited). Should I stop here or throw in a 3rd (want to get the amazon personal visa) - or do i need to wait a month? is there a 2/30 rule

Offline baron

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Re: Chase Reconsideration
« Reply #12853 on: November 22, 2023, 03:51:14 PM »
Under 5/24, applied for 2 inks (cash and unlimited). Should I stop here or throw in a 3rd (want to get the amazon personal visa) - or do i need to wait a month? is there a 2/30 rule
Deff can be done no rule (plus ink don’t really count they’re business cards…)

Offline baron

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Re: Chase Reconsideration
« Reply #12854 on: November 22, 2023, 03:53:39 PM »
Some find it harder to talk to recon in such a case and may require a credit transfer from another card, if not instantly approved. (Although this may only be if all 3 are bus or all 3 personal).

Offline shmelks

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Re: Chase Reconsideration
« Reply #12855 on: December 28, 2023, 04:03:40 PM »
Just rejected for a Chase Ink business card after a second review. I called up and the reason was that I had a card closed by Chase in 2011. I said I have no clue, that is such a long time ago. I asked for details around why it closed and they said they don't know. I said you mean to tell me I can never get a chase card because your lookback is forever, this is more than 12 years ago. I then asked for their policy which of course they didn't have. I said how could there not be a statute of limitations and they were silent.

My credit score mentioned in the letter is above 800 and I don't have any delinquencies on my report.

It seems like I am forever blocked for something that happened 12 years ago. I am at a total loss.

What do I do next?

Thank you

Offline E-MAN

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Re: Chase Reconsideration
« Reply #12856 on: January 01, 2024, 10:47:04 AM »
I called the business recon line and get the 7-10 day message. How can I speak to an agent?

Offline Mr Green

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Re: Chase Reconsideration
« Reply #12857 on: January 02, 2024, 11:20:35 PM »
I called the business recon line and get the 7-10 day message. How can I speak to an agent?
you tried pressing 0?

Offline avadah

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Re: Chase Reconsideration
« Reply #12858 on: January 08, 2024, 09:46:53 PM »
Not sure where to post this.
I'm trying to change my freedom unlimited to a different card to get the new matching sign up offer but they're not letting me convert it to another card. They just say it's not eligible. Is there anything to do about it?

Offline Mr Green

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Re: Chase Reconsideration
« Reply #12859 on: January 10, 2024, 12:06:34 AM »
Not sure where to post this.
I'm trying to change my freedom unlimited to a different card to get the new matching sign up offer but they're not letting me convert it to another card. They just say it's not eligible. Is there anything to do about it?
you tried to ask to convert to something in the freedom family?