Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2520411 times)

Offline avadah

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 2555
  • Total likes: 38
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Jerusalem
Re: Chase Reconsideration
« Reply #12860 on: January 10, 2024, 09:28:48 AM »
Yes. I recently did a product change to turn it into a freedom unlimited and I have to wait a certain amount of time till I can do another product change.

Offline Gvann

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2020
  • Posts: 1085
  • Total likes: 154
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Out to lunch
  • Programs: Pesach
Re: Chase Reconsideration
« Reply #12861 on: January 10, 2024, 10:20:52 AM »
Yes. I recently did a product change to turn it into a freedom unlimited and I have to wait a certain amount of time till I can do another product change.

They have a 2 time change rule in 12 months. So you must have changed it two times recently. I had the same thing a few months ago and that is what they explained to me

Offline chbochur

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: May 2015
  • Posts: 839
  • Total likes: 131
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12862 on: January 16, 2024, 06:13:51 PM »
I put in a application but got the social mixed up, is there an option to fix this or can only reapply?

Online shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2343
  • Total likes: 147
  • DansDeals.com Hat Tips 6
    • View Profile
Re: Chase Reconsideration
« Reply #12863 on: January 16, 2024, 06:35:06 PM »
I put in a application but got the social mixed up, is there an option to fix this or can only reapply?

I had similar once, I believe you need to reapply

Online baron

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2021
  • Posts: 844
  • Total likes: 162
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12864 on: January 16, 2024, 07:09:36 PM »
They have a 2 time change rule in 12 months. So you must have changed it two times recently. I had the same thing a few months ago and that is what they explained to me
Is this what stops one from upgrading to reserve as necessary and not paying annual fee (for the most part) but get 50% whenever needed?

Online baron

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2021
  • Posts: 844
  • Total likes: 162
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12865 on: January 16, 2024, 07:11:22 PM »
Back to reconsideration this under review thing with no one to manually review it and having to wait it out is terribly annoying. Anyone have an answer to this new issue?

Online Hjay

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2016
  • Posts: 1367
  • Total likes: 93
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12866 on: January 17, 2024, 06:25:13 AM »
Back to reconsideration this under review thing with no one to manually review it and having to wait it out is terribly annoying. Anyone have an answer to this new issue?

Same with two inks since Sunday. I call everyday & they say they have nothing to tell me

Offline Sam 77

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Mar 2022
  • Posts: 624
  • Total likes: 408
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12867 on: January 17, 2024, 11:06:54 AM »
Same with two inks since Sunday. I call everyday & they say they have nothing to tell me
same

Online Hjay

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2016
  • Posts: 1367
  • Total likes: 93
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12868 on: January 17, 2024, 01:55:40 PM »
same

Finally got them to manually review today. First got approved. Rep said he’s only allowed to review one, transferred me for second got declined due to too many cards & recent approval & low usage on chase cards

Online Hjay

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2016
  • Posts: 1367
  • Total likes: 93
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12869 on: January 17, 2024, 02:10:25 PM »
Finally got them to manually review today. First got approved. Rep said he’s only allowed to review one, transferred me for second got declined due to too many cards & recent approval & low usage on chase cards

& now I was just told recon can only be done once per day

Online baron

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2021
  • Posts: 844
  • Total likes: 162
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12870 on: January 17, 2024, 04:29:08 PM »
Finally got them to manually review today.
Seems like after a certain amount of days they will agree to transfer you to the real recon or “lending”

Offline meme

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2015
  • Posts: 855
  • Total likes: 88
  • DansDeals.com Hat Tips 0
    • View Profile
Chase Reconsideration
« Reply #12871 on: January 18, 2024, 12:11:10 AM »
Does Chase always send an email confirmation after applying?
« Last Edit: January 18, 2024, 12:29:34 AM by meme »

Offline meme

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2015
  • Posts: 855
  • Total likes: 88
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12872 on: January 18, 2024, 10:10:44 AM »
Does Chase always send an email confirmation after applying?
Update- they called for verification and approved.

Offline mgarfin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2012
  • Posts: 2619
  • Total likes: 303
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #12873 on: January 18, 2024, 04:03:39 PM »

Got an email from Chase for my Ink application


Here's what we need to continue reviewing your application

Proof of physical address for business (e.g. utility bill)

Acceptable Documents - Business Physical Address   
  • Articles of Incorporation/Organization
  • Certificate of Formation
  • IRS EIN/TIN confirmation letter
  • Utility bill such as gas, water, electric, sewage, phone land line, internet or cable dated within the last 90 days

I don't have a Utility bill in DW name.
Can I send a mortgage statement?
any other ideas

Offline Mr Green

  • DansDeals Copper Elite
  • *
  • Join Date: Nov 2023
  • Posts: 18
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12874 on: January 18, 2024, 04:08:24 PM »
Got an email from Chase for my Ink application


Here's what we need to continue reviewing your application

Proof of physical address for business (e.g. utility bill)

Acceptable Documents - Business Physical Address   
  • Articles of Incorporation/Organization
  • Certificate of Formation
  • IRS EIN/TIN confirmation letter
  • Utility bill such as gas, water, electric, sewage, phone land line, internet or cable dated within the last 90 days

I don't have a Utility bill in DW name.
Can I send a mortgage statement?
any other ideas
Mortgage Statment should be fine

Online Hjay

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2016
  • Posts: 1367
  • Total likes: 93
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12875 on: January 18, 2024, 07:17:58 PM »
Finally got them to manually review today. First got approved. Rep said he’s only allowed to review one, transferred me for second got declined due to too many cards & recent approval & low usage on chase cards

Called back today & got the same rep as the first card that approved first app. Bh he approved my second card now. He said 1 in 80 chance to get the same rep

Offline Sam 77

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Mar 2022
  • Posts: 624
  • Total likes: 408
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12876 on: January 22, 2024, 11:11:56 AM »
same
I applied on the 16th called multiple times and still have no update
Any tips?

Offline Sam 77

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Mar 2022
  • Posts: 624
  • Total likes: 408
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #12877 on: January 22, 2024, 01:58:39 PM »
I applied on the 16th called multiple times and still have no update
Any tips?
Just spoke to them them said they need
Proof of physical address for business (e.g. utility bill)
What should i give them if i dont actually have a business?

Offline Mr Green

  • DansDeals Copper Elite
  • *
  • Join Date: Nov 2023
  • Posts: 18
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12878 on: January 22, 2024, 02:02:37 PM »
Just spoke to them them said they need
Proof of physical address for business (e.g. utility bill)
What should i give them if i dont actually have a business?
Proof for personal address

Offline israel11219

  • Dansdeals Gold Elite
  • ***
  • Join Date: Nov 2014
  • Posts: 152
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12879 on: January 22, 2024, 08:40:17 PM »
I applied for both ink cards, first was pending and got approved after calling recon..  the other was declined I called recon and they said they can not approve it because I have to many business cards  with them also the first card was approved with a high credit line.. I asked them to shift over from the first and they said since its a new card which was just approved  they can't move over anything.. I tried HUCA but he said that it was looked over by recon so they will not change the decision, any reason to call again? probably one will not say other than the first rep.. is this the case?