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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419 [Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 4, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 3089182 times)

Online Shmiel s

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Re: Chase Reconsideration
« Reply #12980 on: June 10, 2025, 10:04:43 PM »
Definitely worth a try.
start your main argument before they identify you.  When they pull up your file they have the previous info. You want them to look at the old info with a new eye.
Thanks, worked. Though they gave me a lot more extra credit which they could have used to open the card in the first place.

Turns out you could transfer from Amazon cards as well which the agent claimed Amazon contract doesn't allow them to do that.

Offline sds1493

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Re: Chase Reconsideration
« Reply #12981 on: June 11, 2025, 04:10:01 AM »
Applied for personal card and got a pending message. Automatic line said 7-10 days.
However, agent passed me straight to fraud who only wanted to confirm my identity. So 7-10 message is certainly not an instant denial.

Online Shmiel s

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Re: Chase Reconsideration
« Reply #12982 on: June 12, 2025, 05:33:53 PM »
Applied for personal card and got a pending message. Automatic line said 7-10 days.
However, agent passed me straight to fraud who only wanted to confirm my identity. So 7-10 message is certainly not an instant denial.
I don't think anybody thought it was. Lol

Online baron

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Re: Chase Reconsideration
« Reply #12983 on: June 12, 2025, 07:47:40 PM »
I don't think anybody thought it was. Lol
See wiki

Offline Hershelsdeals

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Re: Chase Reconsideration
« Reply #12984 on: June 20, 2025, 06:01:41 PM »
I applied for business Ink, when calling recon, instead of giving me my application status I get the following message:

In order to retain your credit card application status we will transfer you to a specialist.


What does this mean?

Offline isrealsuits

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Re: Chase Reconsideration
« Reply #12985 on: June 24, 2025, 09:37:26 AM »
i was 5/24 and i applied for a chase card. Is there a way to get them to remove the inquiry?

Offline idkmybffjill

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Re: Chase Reconsideration
« Reply #12986 on: June 29, 2025, 02:01:55 PM »
Dealing with the strangest Chase recon for my mom...she applied for an Ink Preferred. They requested documents to confirm DOB and address. She uploaded a pic of her drivers license, front and back. Images were clear, etc. Their documents review team rejected it because they couldn't verify the validity of it or something. Wtf. They either want her to fax in a copy of her passport front page + utility bill or go in person to a local branch and have a banker verify her license. Wtf? When does a drivers license fail? This is insanely frustrating. My parents have been Chase customers for over a decade.

Offline ShimonFly

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Re: Chase Reconsideration
« Reply #12987 on: June 29, 2025, 02:45:44 PM »
Dealing with the strangest Chase recon for my mom...she applied for an Ink Preferred. They requested documents to confirm DOB and address. She uploaded a pic of her drivers license, front and back. Images were clear, etc. Their documents review team rejected it because they couldn't verify the validity of it or something. They either want her to fax in a copy of her passport front page + utility bill or go in person to a local branch and have a banker verify her license. When does a drivers license fail? This is insanely frustrating. My parents have been Chase customers for over a decade.
I've dealt with the same situation, faxing in docs would probably not help either. go to a branch to get it done

Offline imayid2

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Re: Chase Reconsideration
« Reply #12988 on: June 29, 2025, 03:13:24 PM »

Offline isrealsuits

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Re: Chase Reconsideration
« Reply #12989 on: June 29, 2025, 10:58:52 PM »
i was 5/24 and i applied for a chase card. Is there a way to get them to remove the inquiry?
bump

Offline mlardi

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Re: Chase Reconsideration
« Reply #12990 on: July 03, 2025, 06:45:00 PM »
FYI: Effective October 7th, 2025, you will be eligible to receive referral bonus awards for new Chase Business card customers only. Referrals of individuals with existing Chase business card accounts will no longer qualify for the referral bonus.

HT: [email protected]

Online Shmiel s

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Re: Chase Reconsideration
« Reply #12991 on: July 03, 2025, 08:52:14 PM »
FYI: Effective October 7th, 2025, you will be eligible to receive referral bonus awards for new Chase Business card customers only. Referrals of individuals with existing Chase business card accounts will no longer qualify for the referral bonus.

HT: [email protected]
What does this have to do with Chase recon?

Offline ShimonFly

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Re: Chase Reconsideration
« Reply #12992 on: Yesterday at 08:42:31 AM »
Another chase rocon success! Was declined due to "High debt relative to income" because I'm an AU on a card with a lot of spending. I explained them that I'm not the one paying for that card and they shouldn't count it as my debt.
Then I received a letter stating that someone used my info to fraudulently apply for a card and declined it. I called in the fraud department to tell them it was me. a few min later i got the approval email BH!

Offline Iz

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Re: Chase Reconsideration
« Reply #12993 on: Yesterday at 09:23:42 AM »
App pending. I called Chase recon right away, and was told that it is still under system review and he cannot yet do anything. Is that correct or HUCA?
Thanks.