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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1620805 times)

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #200 on: October 08, 2011, 10:09:51 PM »
Even if it's already paid off, they will still look to the report and not to the current balance.  They'll even admit the report is a month out of date and the current balance is, umm, current.

Sometimes they do seemingly stupid things.
+1

Online AJK

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Re: Chase Reconsideration
« Reply #201 on: October 08, 2011, 10:48:17 PM »
Even if it's already paid off, they will still look to the report and not to the current balance.  They'll even admit the report is a month out of date and the current balance is, umm, current.

Sometimes they do seemingly stupid things.

That's why you don't have them re-pull until the NEW balance gets reported.
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Offline AsherO

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Re: Chase Reconsideration
« Reply #202 on: October 11, 2011, 07:34:16 PM »
Methinks it's time to give up on a Chase application. I've called all the recon numbers multiple times, and I even opened an inquiry with the Executive Office. Chase initially approved the application by closing a different card, they even sent me a letter to that effect, but then they rescinded that offer and sent me a secondary-review letter saying that upon reconsidering they decided not to approve my application.

Should I give up? I've had 7 Chase approvals this year, and 3 in the last 3-4 months, which is the reason they're giving for denial.

Lastly, when do you think I'll be safe to reapply with them? (obviously it depends how many inquiries I have on the credit report they pull, but I'll try to keep that inquiry-count to the minimum possible)

Thanks in advance for your advice and opinions.

Offline creditforkids

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Re: Chase Reconsideration
« Reply #203 on: October 12, 2011, 10:24:06 AM »
Interesting story - my chase biz banker just put through a 4th Chase card within a 2 month span - with only a 1000 (not 10k) balance in the account.
Underwriting said it had to be a written letter, etc but she went over their head with some internal department, just got a confirmation from chase credit we shoud receive card in 2 weeks.

End of August got ink.
Sept did triple app for saphhire preferred, continental, and United.
continental and united were declined.
Beginning of Oct reconsideration got continental through moving credit from biz card - but would absolutely not open 4th card in short span.


1 week ago received offer to open biz checking and get $200 back.
Met the banker, made a $1k deposit - told her about my situation and that recon would expire on succos so needed something by today. She called some internal department who left notes for underwriting that I would be calling. She had apparantly arranged for another 5k credit shift from Saphire - but when I called with the reference number, underwriting said no way. The notes did indicate banker had called and that I would be calling in - but still problem with 4 cards. Suggested the banker call internal again and this time conference me in to go over underwriting - because underwriting would anyway have needed a written letter from the banker as has been mentioned here.
She called today again and got it pushed through. Got a call from Chase asking me to confirm the shift in credit. I said yes. They said congrats you're getting the card in 2 weeks.

Offline elikay

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Re: Chase Reconsideration
« Reply #204 on: October 12, 2011, 10:29:13 AM »
Its amazing what a good/nice banker can get done (what a shame that I let my accounts get shut due to zero balance, I just couldn't deal with the fees or DC swipes...).

Offline creditforkids

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Re: Chase Reconsideration
« Reply #205 on: October 12, 2011, 10:31:13 AM »
Its amazing what a good/nice banker can get done (what a shame that I let my accounts get shut due to zero balance, I just couldn't deal with the fees or DC swipes...).
Agreed. She was special.

Offline AsherO

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Re: Chase Reconsideration
« Reply #206 on: October 12, 2011, 10:40:34 AM »
Agreed. She was special.

Can you please PM me her contact info? I'll gladly open (another) Chase checking account if she can push an app through for me.

Offline creditforkids

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Re: Chase Reconsideration
« Reply #207 on: October 12, 2011, 11:27:16 AM »
Can you please PM me her contact info? I'll gladly open (another) Chase checking account if she can push an app through for me.

with apologies for sounding dumb, can you walk me through how to PM you?


Offline creditforkids

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Re: Chase Reconsideration
« Reply #208 on: October 12, 2011, 11:31:09 AM »
with apologies for sounding dumb, can you walk me through how to PM you?
Never mind. I think I figured it out.
Let me know if you don't receive.

Offline AsherO

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Re: Chase Reconsideration
« Reply #209 on: October 12, 2011, 12:50:31 PM »
Never mind. I think I figured it out.

Thanks a ton!

Offline creditforkids

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Re: Chase Reconsideration
« Reply #210 on: October 15, 2011, 09:24:33 PM »
Thanks a ton!
Pleasure - and nice to give back - thanks for all you do.


Offline Thingywingy

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Re: Chase Reconsideration
« Reply #211 on: October 18, 2011, 02:07:21 PM »
I have had the Chase Continental for two years and just closed it to avoid the annual feed . In the middle of may I opened the Saphire card. In the middle of July I opened the United card. I just applied for the Freedom card and was denied. The reconsideration department rep said it wasn't because of bad credit, rather because they wanted to see more history on the new products. I suggested they transfer credit from the other cards, but that wasn't good enough for them. Any suggestions?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

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Re: Chase Reconsideration
« Reply #212 on: October 18, 2011, 02:14:15 PM »
Call the other #.
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Offline Thingywingy

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Re: Chase Reconsideration
« Reply #213 on: October 18, 2011, 02:24:03 PM »
what other number?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Thingywingy

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Re: Chase Reconsideration
« Reply #214 on: October 18, 2011, 02:39:36 PM »
Called other other number and they told me exact same thing. Darn!
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline Red

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Re: Chase Reconsideration
« Reply #215 on: October 18, 2011, 05:04:13 PM »
, rather because they wanted to see more history on the new products. I suggested they transfer credit from the other cards, but that wasn't good enough for them. Any suggestions?
I had the same issue after having the Continental, United and freedom, they wouldn't give me the sapphire.

Offline RANDOMONE

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Re: Chase Reconsideration
« Reply #216 on: October 26, 2011, 01:57:54 AM »
applied for saphire preferred, UA and CO from chase on 10/8 and they wont give me the CO-to many cards in one month any ideas for getting it approved? u know how long it takes to get the UA  miles so i can cancel that out for a CO or any other ideas Recon already said she cant do it.

Offline DovidR

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Re: Chase Reconsideration
« Reply #217 on: October 26, 2011, 10:44:20 AM »
applied for saphire preferred, UA and CO from chase on 10/8 and they wont give me the CO-to many cards in one month any ideas for getting it approved? u know how long it takes to get the UA  miles so i can cancel that out for a CO or any other ideas Recon already said she cant do it.
I was told by the rep that there is a 2 card limit every 30 days.  But... rep was wrong. 
I called back and told them I'm okay with them moving credit around to make room for another card, and they did just that.
Try calling back.

miles can take more than a month to post.

Offline RANDOMONE

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Re: Chase Reconsideration
« Reply #218 on: October 26, 2011, 11:12:06 AM »
ok so which of the chase #'s did u  call?
Chase: 800-432-3117 (Application status)
Chase: 888-270-2127 (Application reconsideration)
Chase: 877-781-3109 (Card combining & card type changes)
Chase: 888-245-0625 (Credit Analyst reconsideration)
Chase: 888-622-7547 (Chase Executive Office)

Offline RANDOMONE

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Re: Chase Reconsideration
« Reply #219 on: October 26, 2011, 11:21:11 AM »
thanks for the info though!