Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1669759 times)

Offline noturbizniss

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2012
  • Posts: 7326
  • Total likes: 126
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: North Jersey
Re: Chase Reconsideration
« Reply #7400 on: February 21, 2015, 08:10:57 PM »
Hope this is the right place for this...

Applied for two cards Jan. 21 got approved. 3rd card was declined. FINALLY successful HUCA today. So the question is: Is the date of opening backdated to the original date of the app submit date, OR to today when they approved and opened?
Did you confirm It wasn't a new pull? You got approved cuz of 30 days
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2791
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7401 on: February 21, 2015, 09:10:10 PM »
I called the 1st recon line this time (1st one in wiki). Is it normal for them to say "give us up to 2 weeks to give you an answer?" The rep was definitely new and threw in that I could call back in 24-48 hours to possibly get an answer, she said they "like to under promise and over deliver." This is the 1st time I did not receive a yes or no when calling recon that's why I'm asking here if it's normal response... or what it means exactly.
This might be what ur looking for:
I just did recon on a UA card which is 28 days old after 2 mins on hold the rep comes back and says there is nothing he can do now because they're in middle of the reviewing process! & they'll reach out to me within 48 hours.
Anybody does this make sense?
I have to say it was pretty weird to me.

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2791
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7402 on: February 21, 2015, 09:26:28 PM »
Hope this is the right place for this...

Applied for two cards Jan. 21 got approved. 3rd card was declined. FINALLY successful HUCA today. So the question is: Is the date of opening backdated to the original date of the app submit date, OR to today when they approved and opened?
Is ur question regarding spent?

Offline yuguy

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2014
  • Posts: 801
  • Total likes: 4
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Manhattan
Re: Chase Reconsideration
« Reply #7403 on: February 21, 2015, 09:48:23 PM »
Did you confirm It wasn't a new pull? You got approved cuz of 30 days

Yes, it was within 30 days and I asked if it was a new pull and rep said, 'no i would have to tell you if it was' (so i'm hoping he was truthful in that.

Is ur question regarding spent?

No my question is regarding date of account opening on credit report--will it be the day i was approved, or is it dated to the application?

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2791
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7404 on: February 21, 2015, 10:12:51 PM »
Yes, it was within 30 days and I asked if it was a new pull and rep said, 'no i would have to tell you if it was' (so i'm hoping he was truthful in that.

No my question is regarding date of account opening on credit report--will it be the day i was approved, or is it dated to the application?
Afaik there is no date on which it says when the account was opened (Besides for which month) they just randomly report on any given day.
why don't you check by yourself? You were denied credit so request ur free report https://www.experian.com/consumer/cac/InvalidateSession.do?code=DISPUTE

Offline duvz

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2014
  • Posts: 284
  • Total likes: 0
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Pittsburgh
  • Programs: United MileagePlus, Chase UR, BA Avios, SW Rapid Rewards, Amex SPG
Re: Chase Reconsideration
« Reply #7405 on: February 23, 2015, 10:26:08 AM »
This might be what ur looking for:I have to say it was pretty weird to me.
The thing is, she was able to update my information and submit another reconsideration request but could not give me an answer at the time. Technically, she was able to do something in their system just couldn't provide me with approved/declined answer. Definitely strange.

Offline Tzadik Nistar

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2011
  • Posts: 949
  • Total likes: 6
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #7406 on: February 23, 2015, 08:45:59 PM »
I just called to reconsider my wifes card and they told me it needs to go thru a verification process that takes 24-48 hr.
What does that mean?

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13608
  • Total likes: 36
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #7407 on: February 24, 2015, 06:20:16 AM »
I just called to reconsider my wifes card and they told me it needs to go thru a verification process that takes 24-48 hr.
What does that mean?
Could be nothing. Call back after 24 hours and see the status.
Quaerite et Invenietis.

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2791
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7408 on: February 24, 2015, 07:31:17 AM »
I just called to reconsider my wifes card and they told me it needs to go thru a verification process that takes 24-48 hr.
What does that mean?
This might be what ur looking for:

This might be what ur looking for:I have to say it was pretty weird to me.

Offline Tzadik Nistar

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Nov 2011
  • Posts: 949
  • Total likes: 6
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #7409 on: February 24, 2015, 08:03:06 AM »
This might be what ur looking for:
What was the outcome?

Offline clear thinker

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2014
  • Posts: 2791
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7410 on: February 24, 2015, 09:00:12 AM »
What was the outcome?
First this:
Another rep just saud the same thing, that the review is being handled by a different department of the lending services which isn't customer facing!
Interesting??
Should I fear AA????
That 2nd rep said that it could take up to a week! Then they'll contact me either via denial letter or with a welcome packet and new card.
Yesterday I logged into my account and a new account poped up, I was approved!
A little more then a week later.

Offline mawmaw

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2013
  • Posts: 1293
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #7411 on: February 25, 2015, 10:29:28 AM »
closed my sp and applied for sp the next day and i got a rejection letter that i have this product already anyone had this before ?

Offline benjie1305

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2013
  • Posts: 6144
  • Total likes: 15
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Location: NY Area
Re: Chase Reconsideration
« Reply #7412 on: February 25, 2015, 10:41:44 AM »
closed my sp and applied for sp the next day and i got a rejection letter that i have this product already anyone had this before ?

Might have not gone away in the system yet. Sure this was an actual pull?
Work hard, Play harder!

Offline duvz

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2014
  • Posts: 284
  • Total likes: 0
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Pittsburgh
  • Programs: United MileagePlus, Chase UR, BA Avios, SW Rapid Rewards, Amex SPG
Re: Chase Reconsideration
« Reply #7413 on: February 25, 2015, 11:37:40 AM »
Mine got approved yesterday after 3rd HUCA. This was after the strange 24-48 hrs comment by the rep on the 1st recon # in wiki. She told me to call the 2nd # on the wiki to get status when I call back. Did that and got reconsidered. Success.

Offline mdrills

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2013
  • Posts: 653
  • Total likes: 8
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: New York
  • Programs: SPG Gold, Marriott Gold, Hyatt Diamond, Hilton Diamond, SW Companion
Re: Chase Reconsideration
« Reply #7414 on: February 26, 2015, 07:41:02 AM »
Just applied for my 1st ink card. When should I call recon?
Is there any reason to wait?
Has anyone had the experience of chase approving their app after giving them the pending decision?

Thanks
« Last Edit: February 26, 2015, 07:44:41 AM by mdrills »

Online TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 20269
  • Total likes: 3490
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Chase Reconsideration
« Reply #7415 on: February 26, 2015, 07:41:44 AM »
Just applied for my 1st Bold card. When should I call recon?
Is there any reason to wait?
Has anyone had the experience of chase approving their app after giving them the pending decision?

Thanks
You applied for what ?

Offline mdrills

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2013
  • Posts: 653
  • Total likes: 8
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: New York
  • Programs: SPG Gold, Marriott Gold, Hyatt Diamond, Hilton Diamond, SW Companion
Re: Chase Reconsideration
« Reply #7416 on: February 26, 2015, 07:45:12 AM »
You applied for what ?
Sorry it was the ink plus

Online TimT

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 20269
  • Total likes: 3490
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Chase Reconsideration
« Reply #7417 on: February 26, 2015, 07:50:24 AM »
When should I call recon?
Is there any reason to wait?
Has anyone had the experience of chase approving their app after giving them the pending decision?

Thanks
You could start with recon right away.

Offline D93

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jul 2014
  • Posts: 9193
  • Total likes: 18
  • DansDeals.com Hat Tips 14
    • View Profile
  • Location: PHL - TLV
Re: Chase Reconsideration
« Reply #7418 on: February 26, 2015, 07:57:45 AM »
Is there any reason to wait?

Yes
Quote
Has anyone had the experience of chase approving their app after giving them the pending decision?
Yes. Alot of people (including myself) have had success getting apps approved (especially Ink apps) by just letting them play themselves out for a week and not calling recon and having them quiz you for 30 minutes.

Offline mdrills

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2013
  • Posts: 653
  • Total likes: 8
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: New York
  • Programs: SPG Gold, Marriott Gold, Hyatt Diamond, Hilton Diamond, SW Companion
Re: Chase Reconsideration
« Reply #7419 on: February 26, 2015, 08:16:50 AM »

Yes Yes. Alot of people (including myself) have had success getting apps approved (especially Ink apps) by just letting them play themselves out for a week and not calling recon and having them quiz you for 30 minutes.
Thanks that might be smart. I didnt have the greatest experience the last time I tried for a chase business card.