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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2399290 times)

Offline Jardins

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Re: Chase Reconsideration
« Reply #7820 on: May 07, 2015, 09:21:27 PM »
I'm talking about the utilization on your personal card
There will be a smaller CL being reported. Won't make much of a difference, especially if you have other cards.
Thanks for the help.

Offline mgarfin

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Re: Chase Reconsideration
« Reply #7821 on: May 08, 2015, 11:49:00 AM »
HUCA'ed recon and got "I see you just spoke to someone, what did they advise you"

Offline TimT

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Re: Chase Reconsideration
« Reply #7822 on: May 08, 2015, 11:53:33 AM »
If you hear a lot of that maybe wait a few days & try again.

Offline mgarfin

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Re: Chase Reconsideration
« Reply #7823 on: May 08, 2015, 11:58:54 AM »
If you hear a lot of that maybe wait a few days & try again.

Got her to do what the rep before said is not possible.

BTW do the different recon phone # on this site, get you to different department in recon?

Offline cashcow

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Re: Chase Reconsideration
« Reply #7824 on: May 08, 2015, 12:08:12 PM »
Applied for 2 biz cards on the same day last week (one several hours after the first). One approved, one went pending and I just received denial letter in mail.
1) Anyone know if 2 same-day Biz apps in Texas get merged into 1 HP?
2) Should I bother recon for denial, and will they HP my credit again?

TIA

Offline D93

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Re: Chase Reconsideration
« Reply #7825 on: May 08, 2015, 12:15:56 PM »
Applied for 2 biz cards on the same day last week (one several hours after the first). One approved, one went pending and I just received denial letter in mail.
1) Anyone know if 2 same-day Biz apps in Texas get merged into 1 HP?
2) Should I bother recon for denial, and will they HP my credit again?

TIA
1) It should be 1 pull. But check your report to make sure.
2) can't hurt to try. They shouldn't pull again.

Offline cashcow

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Re: Chase Reconsideration
« Reply #7826 on: May 08, 2015, 12:21:21 PM »
1) It should be 1 pull. But check your report to make sure.
2) can't hurt to try. They shouldn't pull again.

Thanks. Any of the free companies like Sesame show Experian inquiries or do I need to pull the official copy myself?

Offline TimT

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Re: Chase Reconsideration
« Reply #7827 on: May 08, 2015, 12:26:21 PM »
Got her to do what the rep before said is not possible.
What did you say that made her approve it ? Personal or biz ?

Offline eis517

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Re: Chase Reconsideration
« Reply #7828 on: May 08, 2015, 12:28:37 PM »
Called about Chase Ink. Rep asked me the basic questions. Asked me if I would move over credit from another card. Then was approved. Simple.

Offline mgarfin

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Re: Chase Reconsideration
« Reply #7829 on: May 08, 2015, 12:44:45 PM »
What did you say that made her approve it ? Personal or biz ?

No I was asking to send it to an offline credit analyst, first rep said I need to write to them second said oh no problem....

Offline TimT

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Re: Chase Reconsideration
« Reply #7830 on: May 08, 2015, 12:48:15 PM »
No I was asking to send it to an offline credit analyst, first rep said I need to write to them second said oh no problem....
oh, ok

Offline rileywiles23

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Chase Reconsideration
« Reply #7831 on: May 11, 2015, 08:35:39 PM »
Recon just told me that my UA app is pending, and I'll have to wait for letter to arrive within 30 days, so there is nothing he can even do. BS or HUCA ?
Life is as good as you make it...

Offline Hellokitty64

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Re: Chase Reconsideration
« Reply #7832 on: May 11, 2015, 08:39:48 PM »
Recon just told me that my UA app is pending, and I'll have to wait for letter to arrive within 30 days, so there is nothing he can even do. BS or HUCA ?
Sounds like they might have sent it to one of their senior secondary thingys that you have to "wait for". But I just called today about an app that was in the middle of that pending stage ( and they told me during first call that I'd have to wait till it finishes) then during second call after the weekend they just finalized the application with me on hold

Offline DMYD

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Re: Chase Reconsideration
« Reply #7833 on: May 11, 2015, 08:40:26 PM »
Both

Offline rileywiles23

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Re: Chase Reconsideration
« Reply #7834 on: May 11, 2015, 08:50:01 PM »
Should I ask to be transferred to said higher department, or will they not do it ?
Life is as good as you make it...

Offline clear thinker

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Re: Chase Reconsideration
« Reply #7835 on: May 11, 2015, 11:40:22 PM »
Should I ask to be transferred to said higher department, or will they not do it ?
No go, that department is not "customer facing"

Offline Hellokitty64

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Re: Chase Reconsideration
« Reply #7836 on: May 12, 2015, 12:24:55 AM »
No go, that department is not "customer facing"
+1
I had to wait on hold while they held some sort of conclave over my application

Offline clear thinker

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Re: Chase Reconsideration
« Reply #7837 on: May 12, 2015, 12:30:14 AM »
Should I ask to be transferred to said higher department, or will they not do it ?
Just let it play out.

Offline naftalib

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Re: Chase Reconsideration
« Reply #7838 on: May 13, 2015, 10:00:44 AM »
Applied for Slate and Freedom with 2BM. Slate was denied, they told me that I was too close to my credit limit on a different (non-chase) card. Now I discovered that they approved the Freedom card. What's up with that? I'm especially frustrated because I really want the Slate for the balance transfer. Would the Reconsideration department "switch" my approval from one card to the other?

Offline TimT

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Re: Chase Reconsideration
« Reply #7839 on: May 13, 2015, 10:08:18 AM »
Applied for Slate and Freedom with 2BM. Slate was denied, they told me that I was too close to my credit limit on a different (non-chase) card. Now I discovered that they approved the Freedom card. What's up with that? I'm especially frustrated because I really want the Slate for the balance transfer. Would the Reconsideration department "switch" my approval from one card to the other?
Pay up the balance on the other card & HUCA to try to get the slate approved.