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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2523673 times)

Offline SLMYRCB

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Re: Chase Reconsideration
« Reply #9860 on: February 29, 2016, 06:00:10 PM »
People will disagree with me but I would call. I called when my app went pending because I was able to explain the business. Happened to be that the first rep was a total shmuck so he declined me but once I called back and explained everything to a rational rep, he resubmitted it for approval.
Whats the advantage of not calling? If its pending someone will have to look at it I assume so why not have them review while I'm on the line?

Offline D93

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Re: Chase Reconsideration
« Reply #9861 on: February 29, 2016, 06:00:55 PM »
Whats the advantage of not calling? If its pending someone will have to look at it I assume so why not have them review while I'm on the line?

How do you know someone looks at it once it's pending?

Offline SLMYRCB

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Re: Chase Reconsideration
« Reply #9862 on: February 29, 2016, 06:03:02 PM »
How do you know someone looks at it once it's pending?
If its something a computer does it would be done at the time of applying.
I'm making assumptions but logical ones, I think.

Offline SLMYRCB

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Re: Chase Reconsideration
« Reply #9863 on: February 29, 2016, 06:38:57 PM »
Well, recon offices are closed now for some reason.

Offline Venilla

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Re: Chase Reconsideration
« Reply #9864 on: February 29, 2016, 07:30:42 PM »
If its something a computer does it would be done at the time of applying.
I'm making assumptions but logical ones, I think.
I'm thinking the same.
I like vanilla but my name is Venilla.

Offline TimT

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Re: Chase Reconsideration
« Reply #9865 on: February 29, 2016, 09:13:02 PM »
Well, recon offices are closed now for some reason.
They've been going through system upgrades, though it should've been completed already.

Offline philbenjoe

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Re: Chase Reconsideration
« Reply #9866 on: March 01, 2016, 03:53:37 AM »
What does the 30 day response mean?
"Why fit in when you were born to stand out?" Dr Seuss

Offline SLMYRCB

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Re: Chase Reconsideration
« Reply #9867 on: March 01, 2016, 04:11:22 AM »
Will a lack of available personal credit effect business cards?
Can credit be allocated from personal to business?

Offline oiseli48

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Re: Chase Reconsideration
« Reply #9868 on: March 01, 2016, 06:47:58 AM »

Well, recon offices are closed now for some reason.

They closed the phones at 5 because of the huge volume of applications they were dealing with.

That's what a specialist I got through to told me last night.

Offline oiseli48

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Re: Chase Reconsideration
« Reply #9869 on: March 01, 2016, 10:03:36 AM »
Wow they were brutal this morning

Offline TimT

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Re: Chase Reconsideration
« Reply #9870 on: March 01, 2016, 10:08:24 AM »
Wow they were brutal this morning
Which card/s ?

Offline oiseli48

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Re: Chase Reconsideration
« Reply #9871 on: March 01, 2016, 10:11:59 AM »

Which card/s ?

British and Marriott.

I think his name was Michael, he tells me "I see you had the same British card 2 years ago, I'm just wondering why you would be needing this card again, is it for the points?"

Offline Venilla

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Re: Chase Reconsideration
« Reply #9872 on: March 01, 2016, 10:14:51 AM »
British and Marriott.

I think his name was Michael, he tells me "I see you had the same British card 2 years ago, I'm just wondering why you would be needing this card again, is it for the points?"
Why not just bang the phone on these reps? They do much more than the job requires them to do...
I like vanilla but my name is Venilla.

Offline TimT

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Re: Chase Reconsideration
« Reply #9873 on: March 01, 2016, 10:19:44 AM »
British and Marriott.

I think his name was Michael, he tells me "I see you had the same British card 2 years ago, I'm just wondering why you would be needing this card again, is it for the points?"
HUCA. Is it 2 years since the bonus ?

Offline oiseli48

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Re: Chase Reconsideration
« Reply #9874 on: March 01, 2016, 10:24:47 AM »

HUCA. Is it 2 years since the bonus ?

Yes it has been.

He also was telling me about all of my applications over the last 2 years, and asking sweetly, "I am just wondering what your thought process is about applying for cards".

Offline TimT

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Re: Chase Reconsideration
« Reply #9875 on: March 01, 2016, 10:41:39 AM »
Yes it has been.

He also was telling me about all of my applications over the last 2 years, and asking sweetly, "I am just wondering what your thought process is about applying for cards".
You'll just have to use your charm & convince them of why you need all these cards.

Offline oiseli48

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Re: Chase Reconsideration
« Reply #9876 on: March 01, 2016, 11:35:30 AM »
I finally got him to close an older card and approve the marriott, saying that for business I began staying there and would like the perks of the card. I don't know why he didn't see my old Marriott that I cancelled a while back ;)

Online rileywiles23

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Re: Chase Reconsideration
« Reply #9877 on: March 01, 2016, 11:38:56 AM »
You'll just have to use your charm & convince them of why you need all these cards.
Charm doesn't always work with some of these guys.
When I recently reconed for my UA biz card, the guy asked me why do you have so many accounts.
I start explaining to the guy, that I travel a lot, and I utilize the diff. statuses with airlines, and hotel programs.
As I'm talking, the guy cuts me off, and says " oh, so you open cards for the sign up promotions ".
I then reiterated that, that's not what I said, and he again cuts me off, saying the same thing.
Now obviously he happens to be right, but it feels like some of these reps. have no real interest in helping you, and want to just get rid of you asap.
Life is as good as you make it...

Offline Chapshnell

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Re: Chase Reconsideration
« Reply #9878 on: March 01, 2016, 11:42:07 AM »
With business cards you can explain easier why you need different cards.. different businesses/charges etc.
Personal cards are harder.. Also IME you need lots of luck. If 1 or 2 reps are in a pissy mood the next reps look into the notes.. I have once reconed 17 times.. didnt get approved in the end.. I gave up after 17 tries.. was already meshuga

Offline Venilla

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Re: Chase Reconsideration
« Reply #9879 on: March 01, 2016, 11:55:30 AM »
With business cards you can explain easier why you need different cards.. different businesses/charges etc.
Personal cards are harder.. Also IME you need lots of luck. If 1 or 2 reps are in a pissy mood the next reps look into the notes.. I have once reconed 17 times.. didnt get approved in the end.. I gave up after 17 tries.. was already meshuga
When I call recon I first listen to the tone of voice the rep answers the phone... If I don't like it I just hang up... It can take me over 5 calls till someone answers with a cheerful tone :)
I like vanilla but my name is Venilla.