Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2524185 times)

Offline GettingReady

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Re: Chase Reconsideration
« Reply #9900 on: March 02, 2016, 08:42:20 PM »
Why doesn't she use his income on the application ?

I did tell them that. Not sure what they used.

Offline TimT

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Re: Chase Reconsideration
« Reply #9901 on: March 02, 2016, 08:48:54 PM »
I did tell them that. Not sure what they used.
She put down his income and they still grilled her about not working ?

Offline GettingReady

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Re: Chase Reconsideration
« Reply #9902 on: March 02, 2016, 08:58:50 PM »
She put down his income and they still grilled her about not working ?

I just SM him and he said they used his income. Any ideas going forward when they call back? 

Offline mord1

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Re: Chase Reconsideration
« Reply #9903 on: March 03, 2016, 02:43:59 AM »
So, I have reconed multiple times for an ink after lowering personal CL and no dice- to many cards opened within the last year- I think they are more hesitant to approve me because it went to final approval and they denied it, I think I will just apply again and see what happens (initially, it wont have the final approval issue). thoughts?
I applied again tonight, and the message online said - we will try to notify you within 10 days, it might take 30. when I called I got the 2 week message. Do I call or maybe let it run its course and see what happens and maybe they wont see the previous app?

Offline avadah

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Re: Chase Reconsideration
« Reply #9904 on: March 03, 2016, 09:16:03 AM »
I called to check app status and it told me 30 days. What does that mean? I'm only familiar with 7-10 days or 2 weeks.

Offline avadah

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Re: Chase Reconsideration
« Reply #9905 on: March 03, 2016, 05:17:23 PM »
I called to check app status and it told me 30 days. What does that mean? I'm only familiar with 7-10 days or 2 weeks.
This application was declined without a hard pull so maybe that's what 30 days means.

Online SrulyS

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Re: Chase Reconsideration
« Reply #9906 on: March 04, 2016, 03:20:26 PM »
Has anyone had success in getting them to overlook the 5/24 rule in special circumstances?

I had 2 amex authorized user cards opened about 15 months ago. Chase Recon. told me they are showing up as joint accounts on my Experian report. I called Amex credit reporting dept. who told me that my cards were AU and that they don't even have joint accounts.

Any tips on how to get my CSP approved without another application and hard pull?

Offline TimT

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Re: Chase Reconsideration
« Reply #9907 on: March 04, 2016, 04:52:51 PM »
Has anyone had success in getting them to overlook the 5/24 rule in special circumstances?
haven't heard any success stories.

Offline Zalc

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Re: Chase Reconsideration
« Reply #9908 on: March 05, 2016, 07:29:07 PM »


Has anyone had success in getting them to overlook the 5/24 rule in special circumstances?
FM reported that he got approved when he joined Chase Private Client, and was offered a "preapproved" CSP card. Instant approval while being far over 5/24.

Offline PETERP

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Re: Chase Reconsideration
« Reply #9909 on: March 07, 2016, 01:21:53 PM »
   Wanted to do an appo today . First card was Chase Hyatt and initially declined for too many cards in last year.
  First HUCA got a guy to reverse the decline, and recommend opening and send to back office where I will get reply in 48 hours.
   Was going to try Marriot if approved,  and then Citi Biz and Brclys LH .
Will back room UW just look at my original pull , or will they see if I proceed
with Marriot , and or Citi Biz and Barclays LH .
  Could skip the Marriot but should I proceed with the other two today , or will that risk the hyatt approval.

Offline D93

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Re: Chase Reconsideration
« Reply #9910 on: March 07, 2016, 01:28:44 PM »
   Wanted to do an appo today . First card was Chase Hyatt and initially declined for too many cards in last year.
  First HUCA got a guy to reverse the decline, and recommend opening and send to back office where I will get reply in 48 hours.
   Was going to try Marriot if approved,  and then Citi Biz and Brclys LH .
Will back room UW just look at my original pull , or will they see if I proceed
with Marriot , and or Citi Biz and Barclays LH .
  Could skip the Marriot but should I proceed with the other two today , or will that risk the hyatt approval.

They will see the Marriott app, but they will not see the Citi and LH apps.

Offline PETERP

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Re: Chase Reconsideration
« Reply #9911 on: March 07, 2016, 01:44:01 PM »
They will see the Marriott app, but they will not see the Citi and LH apps.

 So no risk in proceeding with Citi and Brclys and leave Marriot for another day . 

Is this like everything you say , from experience ? Not being sarcastic .

Offline D93

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Re: Chase Reconsideration
« Reply #9912 on: March 07, 2016, 01:48:10 PM »
So no risk in proceeding with Citi and Brclys and leave Marriot for another day . 

Is this like everything you say , from experience ? Not being sarcastic .

Yes. The report Chase is looking at was already pulled, they will not see any future inquires.

Offline PETERP

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Re: Chase Reconsideration
« Reply #9913 on: March 07, 2016, 01:50:47 PM »
Yes. The report Chase is looking at was already pulled, they will not see any future inquires.


Amex back office UWs  pull again , but not Chase ? 

Offline D93

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Re: Chase Reconsideration
« Reply #9914 on: March 07, 2016, 01:51:20 PM »

Amex back office UWs  pull again , but not Chase ?

Correct.

Offline PETERP

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Re: Chase Reconsideration
« Reply #9915 on: March 07, 2016, 01:52:30 PM »

Offline D93

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Re: Chase Reconsideration
« Reply #9916 on: March 07, 2016, 01:53:01 PM »

Offline Platinum

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Re: Chase Reconsideration
« Reply #9917 on: March 07, 2016, 02:17:06 PM »
I did a 2bm for sapphire and Marriott recon said he can approve the sapphire only if he cancels the Marriott app. Can I still get the Marriott approved?

Offline PETERP

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Re: Chase Reconsideration
« Reply #9918 on: March 07, 2016, 03:13:36 PM »
I did a 2bm for sapphire and Marriott recon said he can approve the sapphire only if he cancels the Marriott app. Can I still get the Marriott approved?


Play dumb. Who knows what is written in notes . Can always remain at the status quo, and not get worse .

Offline D93

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Re: Chase Reconsideration
« Reply #9919 on: March 07, 2016, 04:02:00 PM »
I did a 2bm for sapphire and Marriott recon said he can approve the sapphire only if he cancels the Marriott app. Can I still get the Marriott approved?

Yes