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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1257102 times)

Offline yuguy

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Re: Chase Reconsideration
« Reply #7560 on: March 17, 2015, 08:26:23 AM »
Applied 3BM, two declined (7-10 business days), 1 pending (2 weeks).

Whats the best defense for reopening same type of card I closed 3 weeks ago?

For which card? For CSP I said that it was a stupid mistake, now I can;t use my points to transfer out for my honeymoon, blah blah... gotta get creative.

Offline D93

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Re: Chase Reconsideration
« Reply #7561 on: March 17, 2015, 08:28:06 AM »
Applied 3BM, two declined (7-10 business days), 1 pending (2 weeks).

Whats the best defense for reopening same type of card I closed 3 weeks ago?
Just say you didn't want to pay the AF, but now you can't live without it. No forex, insurance, etc.

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7562 on: March 17, 2015, 09:16:39 AM »

For which card? For CSP I said that it was a stupid mistake, now I can;t use my points to transfer out for my honeymoon, blah blah... gotta get creative.

Good point. Yeah CSP and United denied I think, and Hyatt pending but gotta call to double check


Just say you didn't want to pay the AF, but now you can't live without it. No forex, insurance, etc.

Also good idea.

Thanks guys. Super helpful. And D93 I hope for your sake I get approved :)

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7563 on: March 17, 2015, 09:24:49 AM »
Weird- called in and they said the applications were all still pending- no reference numbers available. Guess they haven't been reviewed yet...but why 7-10 days on two of them? Unless rep was clueless...?

Offline yuguy

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Re: Chase Reconsideration
« Reply #7564 on: March 17, 2015, 09:28:35 AM »
Weird- called in and they said the applications were all still pending- no reference numbers available. Guess they haven't been reviewed yet...but why 7-10 days on two of them? Unless rep was clueless...?

They should be able to look up via SSN--I'd HUCA

Offline philbenjoe

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Re: Chase Reconsideration
« Reply #7565 on: March 17, 2015, 01:58:22 PM »
Just got approved for the freedom card with a 7k CL but the SP they wouldn't approve me for they claim it didn't show up on their system to transfer the credit line to open the SP. Any advice?
"Why fit in when you were born to stand out?" Dr Seuss

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7566 on: March 17, 2015, 03:57:29 PM »
Just got approved for the freedom card with a 7k CL but the SP they wouldn't approve me for they claim it didn't show up on their system to transfer the credit line to open the SP. Any advice?
HUCA? You need to transfer a certain amount to open the SP (5K I think?) and will also need to leave some on the Freedom- but not totally sure on this.


They should be able to look up via SSN--I'd HUCA

Seems like recon just gets harder every time I call. Even getting the reference numbers themselves took me 3 calls   :P

First call was connected to fraud department, seemed very confused why I was calling but eventually appoved me for 15k on the sapphire. Great.

Second call. UMPE, can't open, too many recent account - I opened a business account a year ago and "multiple other accounts recently" (last AOR was in July), and wouldn't shift credit from sapphire because I only had the card for a few minutes. "The problem here isn't the amount of credit, it's all the recent opening". Talked herself into a corner to close my business United card instead and transfer 12k limit to the new united. I took the offer, but don't know if it was the best thing to sacrifice my entire Chase business CL  :-\

Now for Hyatt...any reason not to call right now and call tomorrow instead? (as in they see I just called twice in the last hour)

Offline yuguy

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Re: Chase Reconsideration
« Reply #7567 on: March 17, 2015, 04:03:37 PM »

Seems like recon just gets harder every time I call. Even getting the reference numbers themselves took me 3 calls   :P

First call was connected to fraud department, seemed very confused why I was calling but eventually appoved me for 15k on the sapphire. Great.

Second call. UMPE, can't open, too many recent account - I opened a business account a year ago and "multiple other accounts recently" (last AOR was in July), and wouldn't shift credit from sapphire because I only had the card for a few minutes. "The problem here isn't the amount of credit, it's all the recent opening". Talked herself into a corner to close my business United card instead and transfer 12k limit to the new united. I took the offer, but don't know if it was the best thing to sacrifice my entire Chase business CL  :-\

Now for Hyatt...any reason not to call right now and call tomorrow instead? (as in they see I just called twice in the last hour)

So you got the CSP and UMPE open--the 3rd card will take work, but it isn't impossible.

Many people who have reported success with a 3rd card (myself included) wait until day 30 from the original application date and have had success w/ chase moving CL over from a diff card, without pulling credit again.

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7568 on: March 17, 2015, 04:16:27 PM »
So you got the CSP and UMPE open--the 3rd card will take work, but it isn't impossible.

Many people who have reported success with a 3rd card (myself included) wait until day 30 from the original application date and have had success w/ chase moving CL over from a diff card, without pulling credit again.

Yeah 2/3 ain't bad, but this is DDF-gotta go for bust!
If they still refuse the Hyatt then I can always try the 30 day route, good point. Guess we'll see how annoyed they get at me on the next call  ;D

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7569 on: March 17, 2015, 04:34:33 PM »
Yarg...
So next call rep was more than willing to transfer CL, but when offered to transfer from united card since it was just opened he couldn't do it. Then I offered to transfer from sapphire but also new so couldn't do it. Then got quoted the 30 day rule :/

In theory I could have closed freedom but would lose my UR points if the sapphire wasn't active yet. But if I wait for SP or UMPE to become active much more likely I'll get 30 day rule responses. Yuck.

Guess best course of action is to wait until tomorrow when SP and UMPE are open and get someone who's willing to transfer CL despite 3 in 30 rule?

Offline D93

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Re: Chase Reconsideration
« Reply #7570 on: March 17, 2015, 04:39:58 PM »
In theory I could have closed freedom but would lose my UR points if the sapphire wasn't active yet.
You can move your UR from your freedom over to your new SP now already.

Offline IsraelGuy

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Re: Chase Reconsideration
« Reply #7571 on: March 17, 2015, 04:52:50 PM »
New SP isn't showing in the account yet (also tried going into the UR section) but reminded me that my URs are sitting on my Ink bold which I totally forgot about :o

Anyway next rep-Well I see you just called in, what else can we help you with today....anddddddddd 30 day rule....
I hate HUCA with notes.

Offline philbenjoe

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Re: Chase Reconsideration
« Reply #7572 on: March 17, 2015, 05:15:25 PM »
What's the best defense for a lack of credit history? Only have two years with one credit card?
"Why fit in when you were born to stand out?" Dr Seuss

Offline avromie7

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Re: Chase Reconsideration
« Reply #7573 on: March 17, 2015, 05:26:11 PM »
What's the best defense for a lack of credit history? Only have two years with one credit card?
which card did you apply for
I wonder what people who type "u" instead of "you" do with all their free time.

Offline TimT

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Re: Chase Reconsideration
« Reply #7574 on: March 17, 2015, 05:27:35 PM »
which card did you apply for
Just got approved for the freedom card with a 7k CL but the SP they wouldn't approve me for they claim it didn't show up on their system to transfer the credit line to open the SP. Any advice?