Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419 [Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 4, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2779632 times)

Offline Yosel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2010
  • Posts: 1075
  • Total likes: 67
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Chase Reconsideration
« Reply #60 on: August 08, 2011, 05:10:41 PM »
Question wil the recon dept. help me close my British airways card and transfer the credit line to my sapphire card?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 70654
  • Total likes: 20184
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Chase Reconsideration
« Reply #61 on: August 08, 2011, 05:15:47 PM »
Yes.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Mocha

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2011
  • Posts: 2510
  • Total likes: 5
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #62 on: August 09, 2011, 11:07:41 AM »
I applied for the Chase Sapphire Preferred Card and Hyatt at the same time and got denied for both because of too many recent credit requests. Got the Hyatt reconsidered and approved but when I called back for the Sapphire they said it went to archives (called a month after denial) so I have to reapply and call back when I get denied. Now I want to apple fort the AmEx Starwood 30k bonus and the Sapphire. How should I do this? Should I freeze Experian?

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25579
  • Total likes: 776
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: Chase Reconsideration
« Reply #63 on: August 09, 2011, 11:15:57 AM »
Should I freeze Experian?

That ain't gonna work. AFAIK, AMEX cannot be compelled to check TU or Equifax.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Mocha

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2011
  • Posts: 2510
  • Total likes: 5
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #64 on: August 09, 2011, 11:16:59 AM »
Then maybe at least for the Sapphire?

Offline Yellow

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1323
  • Total likes: 47
  • DansDeals.com Hat Tips 0
    • View Profile
  • Programs: Starwood Gold, Hertz #1 gold, Accor Platinum, Hilton Gold, Hyatt Diamond
Re: Chase Reconsideration
« Reply #65 on: August 10, 2011, 11:57:01 PM »
Last week I applied for the southwest, united (which i have had before once), and sapphire cards in multiple browsers and got only one pull (yayy!!). When i did it i knew i most probably would not get approved but i was really in the mood of trying. Low and behold today i got rejected for the united and southwest cards. I called and reached a jerk names shawn (sean?) and he told me there was nothing that he could do since i opened a CO and BA card with them in may. I called back a few moments later and reached "ashley" who was more than happy to move some credit over from my freedom card and open up the southwest card for me. Two minutes later i called again and got the united approved also!!!
Moral of the story: don't give up or be discouraged after the first try

p.s. I didnt hear from them about my sapphire card yet, but if i get rejected i'm not sure if it would be a good idea to call them again because they might see the other two cards that just got approved and get mad. What do you guys think?

Offline AsherO

  • Global Moderator
  • Dansdeals Lifetime 25K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 32080
  • Total likes: 8935
  • DansDeals.com Hat Tips 79
    • View Profile
  • Location: NYC
Re: Chase Reconsideration
« Reply #66 on: August 11, 2011, 01:23:01 AM »
p.s. I didnt hear from them about my sapphire card yet, but if i get rejected i'm not sure if it would be a good idea to call them again because they might see the other two cards that just got approved and get mad. What do you guys think?

I think you should've tried to get the Sapphire approved first (assuming you're referring to the Sapphire preferred). If not, spend $1 on the SouthWest card and get it pushed through, then in 25 days or so (after your Sapphire bonus hopefully posts), try to get it closed and the CL line transferred to your Sapphire.
DDF FFB (Forum From Birth)

Offline momo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2008
  • Posts: 1547
  • Total likes: 98
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #67 on: August 11, 2011, 11:41:01 AM »
Data point did the 3 browser method with chase hyatt sapphire and freedom go declined all 3 due to just opening a card? anyways calles them up and they transferred 5000 from a dif card and approved for the sapphire. was told that they cannot help with the other ones. received the sapphire card then called and tried to get the other 2 approved got put on hold and then the rep came back on and started asking all kinds of ? about why i wanted the cards, and why i had closed the ba card in less then a year from when i opened it, and if i planned on keeping these new cards open or if i planned on closing them!? i assured her that of course i want to keep these cards open forever because chase is the best ;). She then placed me on hold again and 5 minutes later Viola! approved for 2 more cards! so if at 1st you dont succeed .... :)

Offline ashers

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2011
  • Posts: 1176
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: jerusalem israel
Re: Chase Reconsideration
« Reply #68 on: August 14, 2011, 04:05:21 PM »
Got a horrible CSR wanted to get the United and Sapphire reconsider
CSR: Why in the world do you need 3 Chase Credit cards????
ME: I hope this conversation is being recorded to insure quality service...
it CAN be done!

Offline Nitantnel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2011
  • Posts: 2967
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: Chase Reconsideration
« Reply #69 on: September 01, 2011, 01:11:42 PM »
I have an eight thousand dollar credit line (1500 BA, 1500 freedom, 5000 Sapphire,)  and have two cards which I did not pull through yet, (Continental and Hyatt). What to ask from recon?

1. Take some of the sapphire line? (will they agree to that?)
2. Take some of the Freedom and BA (or all, as I don't need them) and add a little to my credit line?


Thanks!!


Offline Nitantnel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2011
  • Posts: 2967
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: Chase Reconsideration
« Reply #70 on: September 01, 2011, 03:29:34 PM »
Got a horrible CSR wanted to get the United and Sapphire reconsider
CSR: Why in the world do you need 3 Chase Credit cards????
ME: I hope this conversation is being recorded to insure quality service...

Well said!!

Offline moko

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2011
  • Posts: 4965
  • Total likes: 1879
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: BOS
Re: Chase Reconsideration
« Reply #71 on: September 04, 2011, 07:24:28 PM »
A friend got approved for UA CO BA & SWA personal then applied for the SWA business for another 50000 missed the 30 recon was told by numerous dept he'd have to apply again is there anyway to salvage the 50000 bonus offer? 9all chase reps say no, so far)
Any ideas?

Offline ez1985

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2011
  • Posts: 531
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #72 on: September 04, 2011, 08:55:01 PM »
Just applied for CO UA AND HYATT.  If i need to call reconsideration, should I ask about all three at once or call three differnt times?

Offline elikay

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2010
  • Posts: 5442
  • Total likes: 39
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #73 on: September 04, 2011, 09:00:12 PM »
Anyone know their hours of operation?

Offline ez1985

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2011
  • Posts: 531
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #74 on: September 04, 2011, 10:23:47 PM »
Anyone know their hours of operation?
They are open.  I just called. 

Offline elikay

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2010
  • Posts: 5442
  • Total likes: 39
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #75 on: September 05, 2011, 01:09:40 AM »
They are open.  I just called. 
That wasn't the question, but I guess it can't hurt to just try calling.

Offline zale

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2011
  • Posts: 1456
  • Total likes: 406
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Brooklyn, NY
Re: Chase Reconsideration
« Reply #76 on: September 05, 2011, 01:08:32 PM »
I did a double app for CO and MP cards for my wife. She already had the Sapphire card.

I got declined for both.

I called two weeks ago, and managed to get them to approve the CO. But they refused to approve the MP card. The first time it was because "it is too similar to the CO card" and the second time it was because "too many cards open with Chase and with other companies".

When I did call the second time, the guy very blatantly asked me why I need the MP card. I scrambled to find an excuse and said something like "I like to keep my expenses separate...". It didn't fly.

Anyone have a good solid excuse why I need to have the MP card even though I have the CO card? It would be greatly appreciated.

P.S.

Excuses that I can think of:

  • The CO is Mastercard and the MP is Visa, and some places won't accept Visa or MC
  • The CO will only give free luggage on CO, but not on United (Is this true?)

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 70654
  • Total likes: 20184
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Chase Reconsideration
« Reply #77 on: September 05, 2011, 01:42:23 PM »
world mastercard might have more countries covered then visa sig.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline zale

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2011
  • Posts: 1456
  • Total likes: 406
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Brooklyn, NY
Re: Chase Reconsideration
« Reply #78 on: September 05, 2011, 02:23:20 PM »
world mastercard might have more countries covered then visa sig.

Thanks, but for me its the other way around. I already have the mastercard, now i need an excuse for the visa.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 70654
  • Total likes: 20184
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Chase Reconsideration
« Reply #79 on: September 05, 2011, 02:30:10 PM »
Lots of international stores only take Visa.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.