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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419 [Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 4, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2791780 times)

Offline eliraps

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Re: Chase Reconsideration
« Reply #9600 on: February 11, 2016, 12:06:38 PM »
That was brutal, but also typical. We all take our lumps. Take a deep breath and HUCA again.
I could hear her typing along...

Offline Redbull3

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Re: Chase Reconsideration
« Reply #9601 on: February 11, 2016, 12:07:45 PM »
I could hear her typing along...
She no doubt took notes but that doesn't mean your next rep will read them and care.

Offline eliraps

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Re: Chase Reconsideration
« Reply #9602 on: February 11, 2016, 12:14:54 PM »
She no doubt took notes but that doesn't mean your next rep will read them and care.

Will try and muster up the couarge. Do you thing there is any point going for the CSP?

Offline Redbull3

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Re: Chase Reconsideration
« Reply #9603 on: February 11, 2016, 12:16:16 PM »
Will try and muster up the couarge. Do you thing there is any point going for the CSP?
That one for sure has 5/24 so maybe not, since it will be an extra pull.

Offline benjie1305

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Re: Chase Reconsideration
« Reply #9604 on: February 11, 2016, 12:21:21 PM »
Will try and muster up the couarge. Do you thing there is any point going for the CSP?

Sadly, no.
Work hard, Play harder!

Offline eliraps

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Re: Chase Reconsideration
« Reply #9605 on: February 11, 2016, 12:28:33 PM »
That was brutal, but also typical. We all take our lumps. Take a deep breath and HUCA again.
Problem is I forgot to take the name of the previous agent I spoke to...

Offline CS91

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Re: Chase Reconsideration
« Reply #9606 on: February 11, 2016, 12:28:54 PM »
Problem is I forgot to take the name of the previous agent I spoke to...
And?

Offline benjie1305

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Re: Chase Reconsideration
« Reply #9607 on: February 11, 2016, 12:32:58 PM »
Problem is I forgot to take the name of the previous agent I spoke to...

Changes are under .1% that you will end up with the same rep.
Work hard, Play harder!

Offline eliraps

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Re: Chase Reconsideration
« Reply #9608 on: February 11, 2016, 12:40:10 PM »
Just called back and she reviewed it briefly. She said it was declined a few hours ago for this reason. And can't change. Guess I should wait a few days?

Offline Malachi

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Re: Chase Reconsideration
« Reply #9609 on: February 11, 2016, 03:41:07 PM »
I just applied for the Ihg card and got the 2 week message when calling. Normally I'd wait but want to get in another app today. Does 2 week message mean I can call I and its just verification?
Denny Crane

Offline chayal101

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Re: Chase Reconsideration
« Reply #9610 on: February 11, 2016, 04:07:01 PM »
Just wanted to share my experience: Applied for 3 cc's: Ink Plus, Freedom, and Sapphire, (i did other cards under my husband..)
Ink was approved after a quick phone call right after the application was submitted.
Sapphire needed verification docs submitted.
Freedom was rejected for too many cards/credit pulls same day.
I sent in verification for my sapphire and they told me once this goes through i can discuss recon on my freedom.
Finally sp was approved, so i called recon yesterday, a guy picks up and i knew from the start he's going to give me a hard time, so when he put me on hold, i hung up the phone, and lucky for me, he calls back! And of course there was no arguing with him "Unfortunately too many cards, there is no option to review your card now!" so i call again, a guy with a similar voice, i hang up! I call again, another guy with a bit of a different voice, but once i start speaking to him, he kinda' sounds like the same guy, and he didn't wanna re-evaluate my case! I call again, a lady picks up, she's nice, and listens to my story, asks me a couple of questions to review my application, and tells me i will get a decision within 7-10 days. I call today Chase Status automated service and I'm approved! Never knew that Chase are so complicated to deal with... and i only applied for 3 cards, how do you guys do this with so many chase apps? You really gotta have the time and patience to deal with this... Phew! I'm done with it! :)
Chaya L.

Offline TimT

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Re: Chase Reconsideration
« Reply #9611 on: February 11, 2016, 05:03:24 PM »
Just wanted to share my experience: Applied for 3 cc's: Ink Plus, Freedom, and Sapphire, (i did other cards under my husband..)
Ink was approved after a quick phone call right after the application was submitted.
Sapphire needed verification docs submitted.
Freedom was rejected for too many cards/credit pulls same day.
I sent in verification for my sapphire and they told me once this goes through i can discuss recon on my freedom.
Finally sp was approved, so i called recon yesterday, a guy picks up and i knew from the start he's going to give me a hard time, so when he put me on hold, i hung up the phone, and lucky for me, he calls back! And of course there was no arguing with him "Unfortunately too many cards, there is no option to review your card now!" so i call again, a guy with a similar voice, i hang up! I call again, another guy with a bit of a different voice, but once i start speaking to him, he kinda' sounds like the same guy, and he didn't wanna re-evaluate my case! I call again, a lady picks up, she's nice, and listens to my story, asks me a couple of questions to review my application, and tells me i will get a decision within 7-10 days. I call today Chase Status automated service and I'm approved! Never knew that Chase are so complicated to deal with... and i only applied for 3 cards, how do you guys do this with so many chase apps? You really gotta have the time and patience to deal with this... Phew! I'm done with it! :)
Chase has been tough to deal with for quite some time now.

Offline Malachi

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Re: Chase Reconsideration
« Reply #9612 on: February 11, 2016, 05:35:18 PM »
I just applied for the Ihg card and got the 2 week message when calling. Normally I'd wait but want to get in another app today. Does 2 week message mean I can call I and its just verification?
called in and they told me its pending and they can't give a decision.. Which sucks because I don't want to do another app that they'll see so there goes my 2bm
Denny Crane

Offline eliraps

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Re: Chase Reconsideration
« Reply #9613 on: February 11, 2016, 06:12:41 PM »
Chase pulled my TU CR! Strange! (IL state)

Offline TimT

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Re: Chase Reconsideration
« Reply #9614 on: February 11, 2016, 06:16:31 PM »

Offline Barryg

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Re: Chase Reconsideration
« Reply #9615 on: February 11, 2016, 06:19:31 PM »
Just wanted to share my experience: Applied for 3 cc's: Ink Plus, Freedom, and Sapphire, (i did other cards under my husband..)
Ink was approved after a quick phone call right after the application was submitted.
Sapphire needed verification docs submitted.
Freedom was rejected for too many cards/credit pulls same day.
I sent in verification for my sapphire and they told me once this goes through i can discuss recon on my freedom.
Finally sp was approved, so i called recon yesterday, a guy picks up and i knew from the start he's going to give me a hard time, so when he put me on hold, i hung up the phone, and lucky for me, he calls back! And of course there was no arguing with him "Unfortunately too many cards, there is no option to review your card now!" so i call again, a guy with a similar voice, i hang up! I call again, another guy with a bit of a different voice, but once i start speaking to him, he kinda' sounds like the same guy, and he didn't wanna re-evaluate my case! I call again, a lady picks up, she's nice, and listens to my story, asks me a couple of questions to review my application, and tells me i will get a decision within 7-10 days. I call today Chase Status automated service and I'm approved! Never knew that Chase are so complicated to deal with... and i only applied for 3 cards, how do you guys do this with so many chase apps? You really gotta have the time and patience to deal with this... Phew! I'm done with it! :)
If you call from a different phone, you have a better chance of a new personality.

Offline eliraps

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Re: Chase Reconsideration
« Reply #9616 on: February 11, 2016, 06:20:43 PM »
If you call from a different phone, you have a better chance of a new personality.
Why would that be?

Offline yochiek93

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Re: Chase Reconsideration
« Reply #9617 on: February 11, 2016, 08:40:41 PM »
Why would that be?
+1 why is it any different

Offline yuguy

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Re: Chase Reconsideration
« Reply #9618 on: February 11, 2016, 10:27:12 PM »
Applied for two chase cards. One auto approved. Applied for second after that and went pending. Called and the rep said no records of it (received a pending email but no reference number). Called auto number and says only one in the system. Apply again before end of day to merge, or wait and see if it "shows up"?

Offline Barryg

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Re: Chase Reconsideration
« Reply #9619 on: February 11, 2016, 10:34:02 PM »
Why would that be?
Personal experience. Don't know why.