Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2514731 times)

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10020 on: March 15, 2016, 05:03:28 PM »
Rep that approved me for Ink told me that there was no way for her to expedite the card to me because it's a new account. I know that's not true because I just had DW's new card expedited last week. Which department should I call to ask for it to be expedited now that it's been approved? Regular CS?

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10021 on: March 15, 2016, 07:56:02 PM »
Apparently Chase Recon is closing early this week too...

Offline yochiek93

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2015
  • Posts: 4486
  • Total likes: 92
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #10022 on: March 16, 2016, 12:20:08 AM »
Apparently Chase Recon is closing early this week too...
Any specific reason?

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10023 on: March 16, 2016, 12:34:37 AM »
Any specific reason?
No idea. I tried calling at 8pm tonight and they were closed.

Offline Jeremiah

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Apr 2013
  • Posts: 693
  • Total likes: 78
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #10024 on: March 16, 2016, 02:36:28 PM »
Lately I've been told by recon reps that the app is being processed for verification and there is no way to expedite the process. Seems to me like a new thing. Is there any way to speed this up?

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10025 on: March 16, 2016, 02:39:39 PM »
Lately I've been told by recon reps that the app is being processed for verification and there is no way to expedite the process. Seems to me like a new thing. Is there any way to speed this up?
Got that twice recently on the same app. Hope to call back sometime soon and see if I could get them to approve it.

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10026 on: March 16, 2016, 04:34:11 PM »
Got that twice recently on the same app. Hope to call back sometime soon and see if I could get them to approve it.
And got the same "it's pending we can't touch it" bs again just now. Guess I'll just leave it alone. Someone must have noted the account. How long does it typically take for an app to work its way through the system?

Offline bermo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2014
  • Posts: 1566
  • Total likes: 20
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Chase Reconsideration
« Reply #10027 on: March 16, 2016, 04:43:02 PM »
And got the same "it's pending we can't touch it" bs again just now. Guess I'll just leave it alone. Someone must have noted the account. How long does it typically take for an app to work its way through the system?
which card?

Offline GettingReady

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2015
  • Posts: 259
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10028 on: March 16, 2016, 05:11:28 PM »
With the Chase Marriott, application was 11/13. Approved 12/17. Didn't call.

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10029 on: March 16, 2016, 05:32:27 PM »
which card?
Hyatt.
With the Chase Marriott, application was 11/13. Approved 12/17. Didn't call.
That's over 30 days...

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7045
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Chase Reconsideration
« Reply #10030 on: March 16, 2016, 05:53:49 PM »
I applied for UMPE in branch today, and it's pending. 2 questions:
1 - should I call recon, or leave it alone?
2 - I want to apply for BA. Should I apply now (to combine pulls), or leave it for another day, as the 2 cards may have an adverse effect on each other's approval?
Thanks!

Offline David Smith

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2015
  • Posts: 8136
  • Total likes: 212
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Chase Reconsideration
« Reply #10031 on: March 16, 2016, 05:54:54 PM »
I applied for UMPE in branch today, and it's pending. 2 questions:
1 - should I call recon, or leave it alone?
2 - I want to apply for BA. Should I apply now (to combine pulls), or leave it for another day, as the 2 cards may have an adverse effect on each other's approval?
Thanks!
Leave it and leave it, IMO. You can combine pulls later.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7045
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Chase Reconsideration
« Reply #10032 on: March 16, 2016, 05:56:03 PM »
Leave it and leave it, IMO. You can combine pulls later.
Thanks. The rep at the bank said she would call tomorrow morning. Is that a good idea or a bad idea?

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7045
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Chase Reconsideration
« Reply #10033 on: March 16, 2016, 06:02:49 PM »
From the wiki:
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

What if they say they will notify me within 30 days? ::)

Offline CS91

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2015
  • Posts: 3457
  • Total likes: 45
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #10034 on: March 16, 2016, 06:06:50 PM »
From the wiki:
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

What if they say they will notify me within 30 days? ::)
Been asked upthread. Don't think anyone knows what that means.

Offline Iz

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 7045
  • Total likes: 461
  • DansDeals.com Hat Tips 13
    • View Profile
Re: Chase Reconsideration
« Reply #10035 on: March 16, 2016, 06:11:38 PM »
Been asked upthread. Don't think anyone knows what that means.
Yep, I just saw. Thanks.

Offline emjee

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 1368
  • Total likes: 19
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10036 on: March 16, 2016, 06:23:57 PM »
😠 why does recon get to go on vaca ?

Offline GettingReady

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2015
  • Posts: 259
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10037 on: March 16, 2016, 07:06:38 PM »
Hyatt.That's over 30 days...

Yes. . Hubs was denied for CSP last July and recon didn't work. That was before we knew about HUCA. This time I just rode it out, but was sure it was another denial. The approval was a total surprise.

Offline Aaaron

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2012
  • Posts: 1396
  • Total likes: 39
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: Baltimore
Re: Chase Reconsideration
« Reply #10038 on: March 16, 2016, 07:12:32 PM »
Applied for Biz SW card and Ink.

After a total of 20 minutes on hold for the review she agreed to approve my SW card but sent me over to verification first.  Another 20 minutes and they just need to verify my EIN which I faxed today.  So when I just called the status like it said the "2 week" message, followed by the "7-10 day" message for the Ink.  I should call tomorrow for that one, right?

Offline mawmaw

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jun 2013
  • Posts: 1252
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10039 on: March 16, 2016, 09:20:45 PM »
good luck 2BM on biz card with chase is very tough but its possible IME i was denied multiple times for two biz cards