Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1404013 times)

Offline shulem92

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Re: Chase Reconsideration
« Reply #10440 on: August 08, 2016, 11:41:46 AM »
did anyone receive this message when calling
not yet available please allow 30 days for response
this morning it said will be notified in 2 weeks
does this mean denied?
Read the wiki. 2 weeks means pending

Offline greatdeals

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Re: Chase Reconsideration
« Reply #10441 on: August 08, 2016, 12:11:22 PM »
Quote
Read the wiki. 2 weeks means pending
I know that 2 weeks means its pending
but it changed from 2 weeks to
not yet available please allow 30 days for response

Offline shulem92

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Re: Chase Reconsideration
« Reply #10442 on: August 08, 2016, 12:14:24 PM »
I know that 2 weeks means its pending
but it changed from 2 weeks to
not yet available please allow 30 days for response
I read ur post that originally it said 30 days and it changed to 2 weeks. It wasn't clear...
« Last Edit: August 08, 2016, 12:27:05 PM by shulem92 »

Offline chbochur

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Re: Chase Reconsideration
« Reply #10443 on: August 08, 2016, 02:49:26 PM »
I just got accepted for the ihg and ritz Carlton cards, (I needed to call in to get approved) I asked them to expedite the cards they said since it's a co branded card they can't expedite it because the hotels need to set up the accounts as well and they can't expedite it...
My point is, perhaps the two weeks message you get sometimes, may not be "random" it may have to do With this (needing to deal with an airline or hotel...) as opposed to the  7-10 days which chase can send it out as soon as they make a decision.

Data points on this might help figure this out.

What cards give the message 7-10 and which ones say 2 weeks/30 days

Offline m.m.

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Re: Chase Reconsideration
« Reply #10444 on: August 08, 2016, 03:24:06 PM »
United MileagePlus Club Card is under 5/24, not just the explorer

Offline LoLo

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Re: Chase Reconsideration
« Reply #10445 on: August 08, 2016, 09:40:07 PM »
I just got accepted for the ihg and ritz Carlton cards, (I needed to call in to get approved) I asked them to expedite the cards they said since it's a co branded card they can't expedite it because the hotels need to set up the accounts as well and they can't expedite it...
My point is, perhaps the two weeks message you get sometimes, may not be "random" it may have to do With this (needing to deal with an airline or hotel...) as opposed to the  7-10 days which chase can send it out as soon as they make a decision.

Data points on this might help figure this out.

What cards give the message 7-10 and which ones say 2 weeks/30 days
They can expedite it, but not immediately after approval.

Offline chbochur

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Re: Chase Reconsideration
« Reply #10446 on: August 08, 2016, 09:59:12 PM »
They can expedite it, but not immediately after approval.
Possibly, but I'm just trying to point out that it is possibly the reason it says different times on the applications...

Offline LoLo

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Re: Chase Reconsideration
« Reply #10447 on: August 08, 2016, 10:21:42 PM »
Possibly, but I'm just trying to point out that it is possibly the reason it says different times on the applications...
Doubt it, partner verification is done after approval.

Offline chbochur

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Re: Chase Reconsideration
« Reply #10448 on: August 08, 2016, 10:28:05 PM »
Doubt it, partner verification is done after approval.
And therefore what?

Offline LoLo

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Re: Chase Reconsideration
« Reply #10449 on: August 08, 2016, 10:34:55 PM »
And therefore what?
Shouldn't have an affect on application processing time.

Offline shulem92

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Re: Chase Reconsideration
« Reply #10450 on: August 08, 2016, 10:35:50 PM »
Shouldn't have an affect on application processing time.
Effect. Ur getting affectionate with the application process? Awww

Offline chbochur

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Re: Chase Reconsideration
« Reply #10451 on: August 08, 2016, 10:39:06 PM »
Shouldn't have an affect on application processing time.
Your right, it's not once you get approved it takes time for the hotel/airline to set up an account and that's what takes two weeks, and they write two weeks because if you get approved it will take longer to process.

Offline LoLo

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Re: Chase Reconsideration
« Reply #10452 on: August 08, 2016, 10:44:57 PM »
Effect. Ur getting affectionate with the application process? Awww
After so many hours on the phone..

Offline shulem92

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Re: Chase Reconsideration
« Reply #10453 on: August 08, 2016, 10:45:33 PM »
After so many hours on the phone..
Lol. What was the longest recon you've done?

Offline LoLo

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Re: Chase Reconsideration
« Reply #10454 on: August 08, 2016, 10:55:12 PM »
Lol. What was the longest recon you've done?
Prob. 25-30 minutes with BofA.