Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1433392 times)

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3630
  • Total likes: 136
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #10500 on: August 24, 2016, 10:54:26 AM »
In this case I would call and ask them to list how many individual accounts (as opposed to au accounts) are on the report. If they answer 4 or less ask them to reconsider based on that.
+1, I'd call.

Offline Chief Rabbi of New York

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 1155
  • Total likes: 29
  • DansDeals.com Hat Tips 15
    • View Profile
Re: Chase Reconsideration
« Reply #10501 on: August 24, 2016, 12:13:48 PM »
just got the southwest and marriott business cards 2 weeks ago.
i already have an ink. i applied for a 2nd ink and it got declined bc of too many cards opened in the past 30 days.
automated response said 7 to 10 days.
i called up and they said they will relook into it.
i called up automated response and it now says i will hear back in 2 weeks.

should i call up and try to push approval? or just wait it out?
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline bsimcha

  • Dansdeals Bronze Elite
  • *
  • Join Date: Apr 2013
  • Posts: 38
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10502 on: August 24, 2016, 02:52:21 PM »
Application is pending. What are the chances of getting approved without calling? Recon said I have to wait it out nothing I can do over the phone.

Offline smiles

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 145
  • Total likes: 1
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #10503 on: August 25, 2016, 09:55:58 AM »
I called recon, the rep told me he made notes and now I need to wait for a senior lending person to sign off on it. Is there any point in calling back?

Offline keepsmiling123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2014
  • Posts: 1233
  • Total likes: 21
  • DansDeals.com Hat Tips 8
  • Gender: Male
    • View Profile
  • Location: United States
  • Programs: UR, SPG, MR, UA
Re: Chase Reconsideration
« Reply #10504 on: August 25, 2016, 12:01:23 PM »
Applied for CSR on Sunday in branch. Got 7-10 day message. Called recon (was like hitting a brick wall) and was told denied because of 5/24. I became CPC later this week and tried having banker call recon, but he too was given 5/24 reason as well. He was told by lending services that since the application was done prior to me being CPC they will not reconsider. They said I can try reapplying and may have a higher chance of approval now that I'm CPC. I don't understand why applying post becoming CPC would make a difference since the CPC status is now on my accounts and I applied less than a week ago. Is it worth HUCAing recon or just take the loss and wait until I'm pre-approved now that I'm CPC?

Offline smiles

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 145
  • Total likes: 1
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #10505 on: August 25, 2016, 02:11:19 PM »
So acc to wiki if you get pending 7-10 it's declined.
So far, I know of two reports today of 7-10 and it was just verification.

Has anyone else had this?
Perhaps Chase changed their system...
When I called today it said 7-10 days. I called and they said they need to verify. I then spoke to a rep who told me I had 5/24. I explained that most of them were au. She said it doesn't matter, it's still credit lines that I have access to. I argued with her but she wouldn't budge. I finally asked if she can move credit from other cards, which she agreed to do. Approved!

Online mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 8091
  • Total likes: 611
  • DansDeals.com Hat Tips 77
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite, AA EX PLAT, Jetblue Mosaic, Qatar Gold, United Silver
Re: Chase Reconsideration
« Reply #10506 on: August 25, 2016, 02:12:17 PM »
When I called today it said 7-10 days. I called and they said they need to verify. I then spoke to a rep who told me I had 5/24. I explained that most of them were au. She said it doesn't matter, it's still credit lines that I have access to. I argued with her but she wouldn't budge. I finally asked if she can move credit from other cards, which she agreed to do. Approved!
which card?

Offline smiles

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 145
  • Total likes: 1
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #10507 on: August 25, 2016, 02:17:59 PM »
Sapphire reserve

Online mochjas

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Oct 2015
  • Posts: 8091
  • Total likes: 611
  • DansDeals.com Hat Tips 77
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Titanium Elite, AA EX PLAT, Jetblue Mosaic, Qatar Gold, United Silver
Re: Chase Reconsideration
« Reply #10508 on: August 25, 2016, 02:18:59 PM »

Offline rng

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: May 2011
  • Posts: 638
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: new york
Re: Chase Reconsideration
« Reply #10509 on: August 25, 2016, 02:45:50 PM »
nice!
you are really an AU on all the cards or you just used that as a tactic to get approved?

Offline MasterAmex

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2015
  • Posts: 300
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #10510 on: August 25, 2016, 03:03:44 PM »
Applied today for CSR got instant approval for 10k CL. then applied for Ink and was pending. called in, rep said declined due to too many open cards and request for credit. (not 5/24)
would HUCA help? also any chances to get approved for different card (to utilize the pull)?

Offline smiles

  • Dansdeals Gold Elite
  • ***
  • Join Date: Sep 2013
  • Posts: 145
  • Total likes: 1
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Chase Reconsideration
« Reply #10511 on: August 25, 2016, 03:40:19 PM »
you are really an AU on all the cards or you just used that as a tactic to get approved?
I really am.

Offline LoLo

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2014
  • Posts: 3630
  • Total likes: 136
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #10512 on: August 25, 2016, 08:46:29 PM »
you are really an AU on all the cards or you just used that as a tactic to get approved?
They can see on the report if he's an AU or not, No point in lying about that.

Offline Yaalili

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 12108
  • Total likes: 234
  • DansDeals.com Hat Tips 150
  • Gender: Male
    • View Profile
  • Location: USA
  • Programs: Caesars Diamond, Hilton Diamond, Hyatt Explorist, IHG Platinum, Marriott Gold, MLife Gold, National Executive Elite, Radisson Gold, Rock Royalty Wild Card, Wyndham Diamond, DansDeals Lifetime 10K Presidential Platinum Elite.
Re: Chase Reconsideration
« Reply #10513 on: August 25, 2016, 09:27:42 PM »
Psa chase reconsideration takes down notes from every call, much like Barclays. Essentially killing the HUCA method. They specifically mentioned that I had already called multiple times, and there was nothing they can do to have it reconsidered.

Online TimT

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 18375
  • Total likes: 1146
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #10514 on: August 25, 2016, 09:29:53 PM »
Psa chase reconsideration takes down notes from every call, much like Barclays. Essentially killing the HUCA method. They specifically mentioned that I had already called multiple times, and there was nothing they can do to have it reconsidered.
That's the norm with chase. You wait a few days and try again.