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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2411650 times)

Offline casualchurner

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Re: Chase Reconsideration
« Reply #11100 on: January 11, 2017, 12:41:57 PM »
Tried applying for wife for Sapphire Reserve last week. Got the pending, 7-10 days, declined message. She has 5 in 24 but 3 of those are AU accounts.
Called up Chase today and rep said too many cards. When wife said "but 3 of those are AU's for which I am not financially liable," rep apologized but said they still count. Hitting a brick wall, we decided to just HUCA. Before I had a chance to call back, the phone rings and its the same Chase rep calling back and telling us that she went back and double-checked with supervisor and since my wife stated that she is not financially liable for those accounts, they can reconsider the application! She said it will go up to a senior reviewing supervisor.

Now, the phone application line has the 30 day pending message.
Hoping will get the approval!

Offline casualchurner

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Re: Chase Reconsideration
« Reply #11101 on: January 11, 2017, 01:03:23 PM »
Won't waste the pull then . it's tough enough to get her
on the phone with recon


 ;D My wife HATES calling recon!

Offline as2

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Re: Chase Reconsideration
« Reply #11102 on: January 11, 2017, 01:16:42 PM »
;D My wife HATES calling recon!
My wife doesn't know what recon is
Memories last forever, make them while you can.

Offline davidch

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Re: Chase Reconsideration
« Reply #11103 on: January 11, 2017, 02:17:39 PM »
hi i got 5 cards within the last two years.
is there any chance to get accepted to the chase reserve card?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11104 on: January 11, 2017, 02:25:17 PM »
hi i got 5 cards within the last two years.
is there any chance to get accepted to the chase reserve card?
If you don't try the answer is for sure no.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Mordyk

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Re: Chase Reconsideration
« Reply #11105 on: January 11, 2017, 02:39:52 PM »
I got the 7-10 day message.  I just got approved by phone.
#TYH

Offline shulem92

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Re: Chase Reconsideration
« Reply #11106 on: January 11, 2017, 02:41:26 PM »
My wife doesn't know what recon is
+1 I do all the calls as mister Chana. Lol

Offline as2

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Re: Chase Reconsideration
« Reply #11107 on: January 11, 2017, 02:42:55 PM »
+1 I do all the calls as mister Chana. Lol
Lol being that my wife's name can be pronounced as a non Jewish name its a tad harder to pull off, but nothing is impossible
Memories last forever, make them while you can.

Offline Mr. CC

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Re: Chase Reconsideration
« Reply #11108 on: January 11, 2017, 03:51:54 PM »
+1 I do all the calls as mister Chana. Lol
+1

Offline casualchurner

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Re: Chase Reconsideration
« Reply #11109 on: January 11, 2017, 04:06:20 PM »
Tried applying for wife for Sapphire Reserve last week. Got the pending, 7-10 days, declined message. She has 5 in 24 but 3 of those are AU accounts.
Called up Chase today and rep said too many cards. When wife said "but 3 of those are AU's for which I am not financially liable," rep apologized but said they still count. Hitting a brick wall, we decided to just HUCA. Before I had a chance to call back, the phone rings and its the same Chase rep calling back and telling us that she went back and double-checked with supervisor and since my wife stated that she is not financially liable for those accounts, they can reconsider the application! She said it will go up to a senior reviewing supervisor.

Now, the phone application line has the 30 day pending message.
Hoping will get the approval!
Approved!!!

Offline as2

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Re: Chase Reconsideration
« Reply #11110 on: January 11, 2017, 04:11:29 PM »
Memories last forever, make them while you can.

Offline jsk173

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Re: Chase Reconsideration
« Reply #11111 on: January 11, 2017, 04:44:22 PM »
Just signed up for CSR and got the message to wait 7-10 days, have a score over 720 and don't own a CC, should I wait to get the denial or should I call already now recon or is it a waste of time?

If you have no credit cards, you don't have anything to lose by calling now. That said, the CSR has a $10,000 minimum credit limit, so you might have a tough time getting Chase to give it to you as your first CC.

Offline Hidden

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Re: Chase Reconsideration
« Reply #11112 on: January 11, 2017, 04:51:43 PM »
Got the 7-10 day waiting message, called and was told that decision will be made in two weeks (she can't make the decision, supervisor has to approve...), now I get the message that I Wil be notified in two weeks.
Will I gain anything by calling again?
Will I lose anything by applying for another card today?

Offline Freddie

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Re: Chase Reconsideration
« Reply #11113 on: January 11, 2017, 05:55:20 PM »
Really weird recon experience of being put on hold several times and asked all sorts of questions in between. In the end the rep just said it needs to be referred to a higher level for evaluation and I'll find out the results in the mail.

Granted I have only done recon like 50 times in my life so my experience is limited but this was weird. I feel like I should empty out all UR accounts at this address. Am I being paranoid?

Offline as2

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Re: Chase Reconsideration
« Reply #11114 on: January 11, 2017, 05:57:40 PM »
Really weird recon experience of being put on hold several times and asked all sorts of questions in between. In the end the rep just said it needs to be referred to a higher level for evaluation and I'll find out the results in the mail.

Granted I have only done recon like 50 times in my life so my experience is limited but this was weird. I feel like I should empty out all UR accounts at this address. Am I being paranoid?
Empty them into my accounts I'll take care of it for you. But seriously that is kinda weird... Is there anything you may have done/said that would've rubbed them the wrong way?
Memories last forever, make them while you can.

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11115 on: January 11, 2017, 08:38:16 PM »
I've been on hold for almost 40 minutes now!
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Online mochjas

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Re: Chase Reconsideration
« Reply #11116 on: January 11, 2017, 08:40:33 PM »
I've been on hold for almost 40 minutes now!
dont they close at 5?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11117 on: January 11, 2017, 08:43:46 PM »
dont they close at 5?
That's what I thought but when usually it says that to call back during regular business hours, now it's saying to wait for the next available rep, am I wasting my time?
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Online mochjas

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Re: Chase Reconsideration
« Reply #11118 on: January 11, 2017, 08:44:50 PM »
That's what I thought but when usually it says that to call back during regular business hours, now it's saying to wait for the next available rep, am I wasting my time?
no clue sorry

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11119 on: January 11, 2017, 08:57:08 PM »
Someone just picked up after around 50 minutes, this is crazy.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy