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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2399926 times)

Offline Calvin.8900

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Re: Chase Reconsideration
« Reply #11140 on: January 12, 2017, 04:42:06 PM »
I think u shud quote OP, but anyway they have on record what u said ur responsible for on the previous call, so make sure u have a story about why ur story isn't straight. Lol

Thanks for the advice! I will try to sound really sure about my lack of stability!

Offline Calvin.8900

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Re: Chase Reconsideration
« Reply #11141 on: January 12, 2017, 04:43:01 PM »
Does anyone know what the chase reconsideration phone operation hours are? I can't seem to find it on the chase website.

Offline as2

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Re: Chase Reconsideration
« Reply #11142 on: January 12, 2017, 04:45:25 PM »
Does anyone know what the chase reconsideration phone operation hours are? I can't seem to find it on the chase website.
Wiki
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Offline jsk173

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Re: Chase Reconsideration
« Reply #11143 on: January 12, 2017, 05:11:23 PM »
My SO applied for CSR last week in a local chase branch and got the 5-7 days. We got a letter saying she was not approved because of to many credit lines opened. She has 1 card with a 500$ limit, and is an AU on like 5 other cards, 3 of the 5 other cards are mine, including a CSP with a 10k + limit. We called the reconsideration line today, and talked to someone who was really annoyed that I was talking to them with my SO instead of just my SO talking, and we explained that my wife only had the 1 CC and the others were AU, she kept asking what lines my SO was "responsible" for, and we explained that I work and make over 50k, but she is at home, so it is shared income... admittedly we did not have great answers because I was not sure if my SO was "responsible" for my cards that she is an AU on.. But as I am sure you can guess, the reconsideration lady said she could not approve a 10 k card  for my wife. Honestly the reconsideration lady was rather rude, and it has left my wife not wanting to call the line again. Sorry for the long story, but my question is do you think there is any hope for a reconsideration? I was hoping there was since my SO is really at 1/24 , and only looks to be 6/24 because of her AU accounts. Any suggestions?

Chase often keeps track of what people say in recon calls, so you might be in trouble. It sounds like you claimed your wife has little or no income of her own, hence her not having any responsibility for any of the AU accounts, so it might be hard to get Chase to grant her a $10,000 credit limit.

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11144 on: January 12, 2017, 05:26:14 PM »
Wiki
Does anyone know what the chase reconsideration phone operation hours are? I can't seem to find it on the chase website.
Wiki isn't accurate, I called yesterday at 8.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Calvin.8900

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Re: Chase Reconsideration
« Reply #11145 on: January 12, 2017, 06:01:31 PM »
Chase often keeps track of what people say in recon calls, so you might be in trouble. It sounds like you claimed your wife has little or no income of her own, hence her not having any responsibility for any of the AU accounts, so it might be hard to get Chase to grant her a $10,000 credit limit.

I see, when we applied in the chase branch, they said we should claim our income as the household income, which is sourced by me, so I assumed that meant my 50 k was her 50k. (she lives like this is true!:) )
Thanks for information.

Offline jsk173

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Re: Chase Reconsideration
« Reply #11146 on: January 12, 2017, 06:31:54 PM »
I see, when we applied in the chase branch, they said we should claim our income as the household income, which is sourced by me, so I assumed that meant my 50 k was her 50k. (she lives like this is true!:) )
Thanks for information.

The whole "household income" thing is odd. By that standard, your wife would be responsible for the AU accounts, too, since shared income means shared expenses. But liberals pushed it through — only a couple years after a major financial crisis — so that women with no income of their own can still get credit cards of their own. Strange.

Offline Yehuda57

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Re: Chase Reconsideration
« Reply #11147 on: January 12, 2017, 07:42:24 PM »
Wiki isn't accurate, I called yesterday at 8.
I called before 10, and the message was (paraphrased), "We're closed. Call back when we're open. We close at 10."

Offline yitzgar

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Re: Chase Reconsideration
« Reply #11148 on: January 12, 2017, 10:20:14 PM »
What does this mean?

Offline lechatchileh ariber

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Re: Chase Reconsideration
« Reply #11149 on: January 12, 2017, 11:39:46 PM »
I called before 10, and the message was (paraphrased), "We're closed. Call back when we're open. We close at 10."
+1 I had the same thing.
Got the message please call us during business hours 8am to 10 pm. 20 minutes later I looked at the clock and it was 9:40 [confused emoji]
I don't sin, I give myself opportunities to repent.

Offline as2

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Re: Chase Reconsideration
« Reply #11150 on: January 12, 2017, 11:42:46 PM »
+1 I had the same thing.
Got the message please call us during business hours 8am to 10 pm. 20 minutes later I looked at the clock and it was 9:40 [confused emoji]
Maybe it's the time zone?
Memories last forever, make them while you can.

Offline Yehuda57

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Re: Chase Reconsideration
« Reply #11151 on: January 12, 2017, 11:45:07 PM »
Recon said they would recommend me for approval, I just need to call the verification department. I had been denied due to 5/24, but without au I'm at 4/24.

Can I now lump in any more cards before calling verification, or on the same day? (I know there'll be a new pull)

Offline Yehuda57

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Re: Chase Reconsideration
« Reply #11152 on: January 12, 2017, 11:45:38 PM »
Maybe it's the time zone?
Nope. Called in NY. Message says Eastern time.

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11153 on: January 12, 2017, 11:45:52 PM »
What does this mean?
It means to call  :), they probably just have to do some verification.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline as2

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Re: Chase Reconsideration
« Reply #11154 on: January 12, 2017, 11:46:29 PM »
Nope. Called in NY. Message says Eastern time.
That's weird. Someone should let them know
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Offline Yehuda57

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Re: Chase Reconsideration
« Reply #11155 on: January 12, 2017, 11:47:34 PM »
That's weird. Someone should let them know
Wait time was 45 minutes for me. Could be they are closing the lines earlier because of backlog

Offline as2

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Re: Chase Reconsideration
« Reply #11156 on: January 12, 2017, 11:48:40 PM »
Wait time was 45 minutes for me. Could be they are closing the lines earlier because of backlog
True. Last time I called, got an agent in 3 min... Guess I got lucky
Memories last forever, make them while you can.

Offline yitzgar

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Re: Chase Reconsideration
« Reply #11157 on: January 12, 2017, 11:50:33 PM »
It means to call  :), they probably just have to do some verification.
In the past I've gotten similar messages from Amex and after waiting it out got an approval. Is it better to call with chase?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11158 on: January 12, 2017, 11:51:14 PM »
In the past I've gotten similar messages from Amex and after waiting it out got an approval. Is it better to call with chase?
Yes
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Offline TimT

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Re: Chase Reconsideration
« Reply #11159 on: January 12, 2017, 11:51:45 PM »
What does this mean?
Just got that as well