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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2398464 times)

Offline myi

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Re: Chase Reconsideration
« Reply #11860 on: March 18, 2018, 12:24:28 PM »
Call Recon, don't mention the letter, some Reps will ignore it.
So it seems they viewed my application as it was an LLC which caused it to go this route?
   Will try with a call a bit later, traveling this moment so can't really speak on the phone now.
   Wonder if a cause to a response like I got was because there are family members with a LLC Ltd ?
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Offline myi

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Re: Chase Reconsideration
« Reply #11861 on: March 18, 2018, 12:25:59 PM »
Maybe call the verification line and fax in a copy of your Drivers license as 'proof' of ur sole prop. name and a copy of a utility bill for physical address proof.
    Will try with a call alone and see where I can get.
 And if not advance to step 2 like you mentioned.
 Thanks
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Offline shapsam

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Re: Chase Reconsideration
« Reply #11862 on: March 18, 2018, 01:01:35 PM »
So it seems they viewed my application as it was an LLC which caused it to go this route?
   Will try with a call a bit later, traveling this moment so can't really speak on the phone now.
   Wonder if a cause to a response like I got was because there are family members with a LLC Ltd ?
I don't know what triggers it but I experienced it a few times in the last several months and just HUCA'd until they didn't mention it.

Offline myi

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Re: Chase Reconsideration
« Reply #11863 on: March 18, 2018, 01:45:29 PM »
I don't know what triggers it but I experienced it a few times in the last several months and just HUCA'd until they didn't mention it.
Ok Will try and report back hoping all goes well.
 Thanks for the dp.
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Offline myi

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Re: Chase Reconsideration
« Reply #11864 on: March 21, 2018, 01:28:31 PM »
Maybe call the verification line and fax in a copy of your Drivers license as 'proof' of ur sole prop. name and a copy of a utility bill for physical address proof.
Will try another phone Call, but this one rep insisted that I have proof from the government that it's a real bussiness, wants tax information and proof that it's real, he understood that I don't have a tax identification number for this bussiness which he said it's okay but he wanted some type of proof that it's a business.
 2nd rep says you needed to use your own name as the bussiness name as it's a sole proprietorship.
   I used my initials of my name instead of my actual name seems like that's the problem.
  Any thing I should meantion?  Any way around that problem or do I have to reapply for a new credit card with another credit pull?
    Seems there's no way to change my business name without ‏ paperwork from the government, or by applying for a new business credit card and changing the name in the new application?
« Last Edit: March 21, 2018, 02:22:13 PM by myi »
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Offline chayal101

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Re: Chase Reconsideration
« Reply #11865 on: March 21, 2018, 02:30:05 PM »
Will try another phone Call, but this one rep insisted that I have proof from the government that it's a real bussiness, wants tax information and proof that it's real, he understood that I don't have a tax identification number for this bussiness which he said it's okay but he wanted some type of proof that it's a business.
 2nd rep says you needed to use your own name as the bussiness name as it's a sole proprietorship.
   I used my initials of my name instead of my actual name seems like that's the problem.
  Any thing I should meantion?  Any way around that problem or do I have to reapply for a new credit card with another credit pull?
    Seems there's no way to change my business name without ‏ paperwork from the government, or by applying for a new business credit card and changing the name in the new application?
Interesting... I've never heard of using your initials instead of using your real name if you intend it to be sole proprietorship! Maybe ask them to change name on credit card?? Or File a business certificate with county clerk's office to match ur DBA name?? Or HUCA until you get the same answer 10 times??
Chaya L.

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11866 on: March 21, 2018, 02:35:11 PM »


Will try another phone Call, but this one rep insisted that I have proof from the government that it's a real bussiness, wants tax information and proof that it's real, he understood that I don't have a tax identification number for this bussiness which he said it's okay but he wanted some type of proof that it's a business.
 2nd rep says you needed to use your own name as the bussiness name as it's a sole proprietorship.
   I used my initials of my name instead of my actual name seems like that's the problem.
  Any thing I should meantion?  Any way around that problem or do I have to reapply for a new credit card with another credit pull?
    Seems there's no way to change my business name without ‏ paperwork from the government, or by applying for a new business credit card and changing the name in the new application?

Explain to them what a sole proprietor is, tell them "it isn't legally registered ANYWHERE I just run my own business"
I myself used a random made up name as my business name, and had no problem although I never had to take it to recon.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline myi

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Re: Chase Reconsideration
« Reply #11867 on: March 21, 2018, 02:37:47 PM »


1. Interesting... I've never heard of using your initials instead of using your real name if you intend it to be sole proprietorship! Maybe ask them to change name on credit card??

2.Or File a business certificate with county clerk's office to match ur DBA name??

3. Or HUCA until you get the same answer 10 times??
1. Yes my mistake.
2.What's that?
3. Seems like my only option, silly mistake of not using my own name.
  I know others who have used a real bussiness name when applying for sole proprietorship and had no problems, don't know what triggered it.

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Offline myi

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Re: Chase Reconsideration
« Reply #11868 on: March 21, 2018, 02:38:24 PM »
I don't know what triggers it but I experienced it a few times in the last several months and just HUCA'd until they didn't mention it.
Did you use your legal name on the application for the bussiness name when applying for the card?
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Offline myi

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Re: Chase Reconsideration
« Reply #11869 on: March 21, 2018, 02:40:40 PM »

Explain to them what a sole proprietor is, tell them "it isn't legally registered ANYWHERE I just run my own business"
I myself used a random made up name as my business name, and had no problem although I never had to take it to recon.
Will try again with emphasis being that it's a sole proprietorship, and nothing is filed with the government, I pay my taxes together with my personal tax.
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Offline shapsam

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Re: Chase Reconsideration
« Reply #11870 on: March 25, 2018, 10:33:19 AM »
I find that on Sunday they have the real reps, not just front line Indians.

Offline Abey

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Re: Chase Reconsideration
« Reply #11871 on: March 25, 2018, 02:22:43 PM »
There used to be a picture with a graph ...where’d go ??

Offline ShlockDoc

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Re: Chase Reconsideration
« Reply #11872 on: March 25, 2018, 03:06:20 PM »
I find that on Sunday they have the real reps, not just front line Indians.

I'm on the phone with a Real American right now. 

Offline US

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Re: Chase Reconsideration
« Reply #11873 on: March 26, 2018, 04:16:50 PM »
After entering my ss# on the automated line all it says is please hold for rep. Mean anything?
I am not sure what it means, but if you call back a different time it will likely be normal
IMO, its because you have more than 1 card pending.
I think it depends what number you calling.
When I call 1888 it connects me with CS, at the 1800 number the AS works fine.

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11874 on: March 26, 2018, 04:39:39 PM »
I think it depends what number you calling.
When I call 1888 it connects me with CS, at the 1800 number the AS works fine.
I've had it with the same number and an hour later back to AS.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline basketnarb

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Re: Chase Reconsideration
« Reply #11875 on: March 26, 2018, 04:40:55 PM »
Applied for Chase Ink, didn't get approved right away, called and got denied.  I know all about HUCA but if I call again are there notes from the 1st call or any record that I called already and got denied?

Offline ben89

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Re: Chase Reconsideration
« Reply #11876 on: March 26, 2018, 04:42:04 PM »
Applied for Chase Ink, didn't get approved right away, called and got denied.  I know all about HUCA but if I call again are there notes from the 1st call or any record that I called already and got denied?
whats the reason you got denied?

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11877 on: March 26, 2018, 04:42:26 PM »
Applied for Chase Ink, didn't get approved right away, called and got denied.  I know all about HUCA but if I call again are there notes from the 1st call or any record that I called already and got denied?
They are there and they will likely read them, but they still will give you another reconsideration, at a certain point they may be idiots about it.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Fat albert

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Re: Chase Reconsideration
« Reply #11878 on: March 26, 2018, 05:54:24 PM »
To aprove me for a card chase shifted credit on its own.is that common practice?

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11879 on: March 26, 2018, 05:54:54 PM »
To aprove me for a card chase shifted credit on its own.is that common practice?
Not super common, but happens.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch