Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2374499 times)

Offline brooklyndan

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2014
  • Posts: 110
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #12460 on: November 09, 2019, 09:28:25 PM »
Just got off the phone with Chase Business Recon re: SW Business card. Was denied saying I had 5/24, but 2 of them were as authorized user. Guy told me it didn't matter "it's 5 cards that you're associated with, so that includes auth user".
I tried to explain to him that 5/24 is accounts you're responsible to pay for, not auth user, but he just repeated his statement.
Is this a new policy?

Offline haltkup

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2015
  • Posts: 277
  • Total likes: 145
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny metro
Re: Chase Reconsideration
« Reply #12461 on: November 09, 2019, 10:54:40 PM »
Had an interesting conversation for INK card. They did not like that I was only doing partial payments indicating that I'm in a credit crunch. They approved me when I explained to them that the partial payments are due to me cycling credit and I actually pay the total amount every month hence the need for a new credit line.

Offline grodnoking

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Nov 2014
  • Posts: 5847
  • Total likes: 767
  • DansDeals.com Hat Tips 17
    • View Profile
Re: Chase Reconsideration
« Reply #12462 on: November 09, 2019, 11:00:27 PM »


Had an interesting conversation for INK card. They did not like that I was only doing partial payments indicating that I'm in a credit crunch. They approved me when I explained to them that the partial payments are due to me cycling credit and I actually pay the total amount every month hence the need for a new credit line.

But dont they hate credit cycling?
I'm not who you think I am.

Offline sillypainter

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2012
  • Posts: 2068
  • Total likes: 200
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: Chase Reconsideration
« Reply #12463 on: November 09, 2019, 11:32:39 PM »
I pay my biz cc bills weekly with Amex and Chase, never had an issue or a blink from anybody.

Offline MrKaplan

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jan 2017
  • Posts: 329
  • Total likes: 27
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: DDF
Re: Chase Reconsideration
« Reply #12464 on: November 10, 2019, 12:17:58 AM »
Just got off the phone with Chase Business Recon re: SW Business card. Was denied saying I had 5/24, but 2 of them were as authorized user. Guy told me it didn't matter "it's 5 cards that you're associated with, so that includes auth user".
I tried to explain to him that 5/24 is accounts you're responsible to pay for, not auth user, but he just repeated his statement.
Is this a new policy?
Huca

Offline justmeha

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2019
  • Posts: 1505
  • Total likes: 150
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Chase Reconsideration
« Reply #12465 on: November 11, 2019, 07:28:31 PM »
there is no way to change your address after app, correct?
just managed to change address after sending in my drivers license and got approved

Offline justmeha

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2019
  • Posts: 1505
  • Total likes: 150
  • DansDeals.com Hat Tips 9
    • View Profile
Re: Chase Reconsideration
« Reply #12466 on: November 11, 2019, 07:30:08 PM »
is there a way to change my address without any proof. i had to change to a different one after i could not prove my home address

Offline caliheat

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2008
  • Posts: 604
  • Total likes: 5
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: RDU
Re: Chase Reconsideration
« Reply #12467 on: November 12, 2019, 09:21:47 AM »
Applied for the Chase Ink Business.
Phone message says 30 days.
Upon calling, initially they asked lots of question, now they said its in a secondary lender review and to wait 24-48 hours (been about 5-6 days).
What should I expect?

Offline yosefsv

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2016
  • Posts: 1022
  • Total likes: 166
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12468 on: November 12, 2019, 11:27:54 AM »
Applied for the Chase Ink Business.
Phone message says 30 days.
Upon calling, initially they asked lots of question, now they said its in a secondary lender review and to wait 24-48 hours (been about 5-6 days).
What should I expect?
What does the phone message say now?
If it benefits even just one fellow DDFer, its worth posting it.

Offline ckmk47

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 7961
  • Total likes: 1044
  • DansDeals.com Hat Tips 3
  • Gender: Female
    • View Profile
  • Location: brooklyn
Re: Chase Reconsideration
« Reply #12469 on: November 13, 2019, 12:03:07 PM »
I love DDF lol. This is so helpful.
So do I.
I was surprised I didn't get approved automatically, because I haven't opened a Chase card in a while.  So I called.
The rep must be reading this thread, LOL. 
She asked me if I'm responsible for the accounts that I'm an AU of.  Then she told me that to open the card they'd move over credit from my other cards and asked how much from which one.
I remember the days where you had to be proactive and ask/explain/beg for these.
« Last Edit: November 13, 2019, 12:29:19 PM by ckmk47 »
My favorite cause: cssy.org

Offline caliheat

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2008
  • Posts: 604
  • Total likes: 5
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: RDU
Re: Chase Reconsideration
« Reply #12470 on: November 14, 2019, 08:13:44 AM »
What does the phone message say now?
You will be notified in writing within 30 days.
Has been the same message all along.

Offline ckmk47

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 7961
  • Total likes: 1044
  • DansDeals.com Hat Tips 3
  • Gender: Female
    • View Profile
  • Location: brooklyn
Re: Chase Reconsideration
« Reply #12471 on: November 14, 2019, 09:25:19 AM »
I pay my biz cc bills weekly with Amex and Chase, never had an issue or a blink from anybody.
I read this yesterday and have been thinking about it.
Do you use the majority of your credit line each week and then pay it off? Or, over the month, your total spending remains below your credit line?
If it's the later, then no problem.  If it's the former, then your situation may be unique.
My favorite cause: cssy.org

Offline MrKaplan

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jan 2017
  • Posts: 329
  • Total likes: 27
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: DDF
Re: Chase Reconsideration
« Reply #12472 on: November 14, 2019, 10:09:53 AM »
Applied for Ink Preferred got 'well notify within 30 days of receiving your application'. After a couple of days got 7-10 days msg called recon got transferred to verification dept She resubmits app and says I'll get an answer in 1 to 2 weeks. Recon line stayed at 7-10 msg called back a few days later again transferred to verification didn't ask any qs and tells me 1 to 2 weeks. Denied?

Offline yosefsv

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2016
  • Posts: 1022
  • Total likes: 166
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12473 on: November 14, 2019, 12:53:49 PM »
You will be notified in writing within 30 days.
Has been the same message all along.
Then its not yet declined. Just wait it out.
If it benefits even just one fellow DDFer, its worth posting it.

Offline yosefsv

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2016
  • Posts: 1022
  • Total likes: 166
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: NY
Re: Chase Reconsideration
« Reply #12474 on: November 14, 2019, 12:57:15 PM »
Applied for Ink Preferred got 'well notify within 30 days of receiving your application'. After a couple of days got 7-10 days msg called recon got transferred to verification dept She resubmits app and says I'll get an answer in 1 to 2 weeks. Recon line stayed at 7-10 msg called back a few days later again transferred to verification didn't ask any qs and tells me 1 to 2 weeks. Denied?
If it says 7-10 days you are either declined or they still need something. HUCA and ask.
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5120
  • Total likes: 1078
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Chase Reconsideration
« Reply #12475 on: November 14, 2019, 02:43:21 PM »
If it says 7-10 days you are either declined or they still need something. HUCA and ask.
Yes

Offline Mf1

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2019
  • Posts: 1251
  • Total likes: 159
  • DansDeals.com Hat Tips 24
    • View Profile
  • Location: Ny
Re: Chase Reconsideration
« Reply #12476 on: November 17, 2019, 09:59:38 AM »
Is there any use in call recon if denied a sapphire preferred based on not enough time of havinh credit history?
If yes , what would be the grounds for my recon request?

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5120
  • Total likes: 1078
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Chase Reconsideration
« Reply #12477 on: November 17, 2019, 12:06:58 PM »
Is there any use in call recon if denied a sapphire preferred based on not enough time of havinh credit history?
If yes , what would be the grounds for my recon request?
How long is the credit history?
If it's less the a year it probably wont help calling.

Offline Mf1

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2019
  • Posts: 1251
  • Total likes: 159
  • DansDeals.com Hat Tips 24
    • View Profile
  • Location: Ny
Re: Chase Reconsideration
« Reply #12478 on: November 18, 2019, 07:08:10 AM »
Ok thanks
It is but i am an au on someone else's acc. Which has a longer history. Does that make a difference?

Offline Joel

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2018
  • Posts: 5120
  • Total likes: 1078
  • DansDeals.com Hat Tips 76
    • View Profile
  • Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, IHG Platinum, National EE, Hertz PC, Enterprise Platinum, Avis PC
Re: Chase Reconsideration
« Reply #12479 on: November 18, 2019, 07:44:53 AM »
Ok thanks
It is but i am an au on someone else's acc. Which has a longer history. Does that make a difference?
AU helps getting a lower end card but you will never get approved for the sapphire as your first card.
first open a freedom with chase or discover it which is very easy to be approved then after 6-12 months you can apply for CSP.