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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 1365529 times)

Offline ice man

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Re: Chase Reconsideration
« Reply #3975 on: October 14, 2013, 11:54:10 AM »
It may take another couple of days.
Still nothing.. Maybe I messaged the wrong department? Which category do you put the message in?

Offline sky121

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Re: Chase Reconsideration
« Reply #3976 on: October 14, 2013, 11:54:55 AM »
I SM'd Chase to reconsider my application..Its been 3 days now and no reply.,
How long does it usually take to get a response?
Did you get any reply whatsoever that your message was received?
"Not all who wander are lost"

Offline ice man

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Re: Chase Reconsideration
« Reply #3977 on: October 14, 2013, 11:56:12 AM »
Did you get any reply whatsoever that your message was received?
Yes, they said that it will be forwarded to the right person.. But maybe if I send it to the right department from the beginning, I'll get a quicker response

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #3978 on: October 14, 2013, 12:39:21 PM »
When you try recon let's say 2 weeks after the original app denial, do they pull your credit again, or it's based on the original report that they pulled when you applied?

Offline ilherman

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Re: Chase Reconsideration
« Reply #3979 on: October 14, 2013, 01:05:20 PM »
When you try recon let's say 2 weeks after the original app denial, do they pull your credit again, or it's based on the original report that they pulled when you applied?
YMMV. However you can try asking them not to pull again.
You can say what you think when you think what you say.

Offline sky121

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Re: Chase Reconsideration
« Reply #3980 on: October 14, 2013, 01:06:40 PM »
Yes, they said that it will be forwarded to the right person.. But maybe if I send it to the right department from the beginning, I'll get a quicker response

No, that's how it works. I am assuming the response said they would reply within 7 Business days? Just sit tight.
"Not all who wander are lost"

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #3981 on: October 14, 2013, 01:15:29 PM »
YMMV. However you can try asking them not to pull again.
Thanks!

Offline yudel

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Re: Chase Reconsideration
« Reply #3982 on: October 14, 2013, 02:44:16 PM »
I applied for 2 biz cards (united and SW), denied on both on the grounds that I already had 2 open INK cards. Tried recon they said nothing they can do "It's a new direction we're taking in Chase" no reason for me to have more biz cards, no we're not going to transfer cl.
Called again said my 2 ink's  are MC and I really need a visa. He looked like he might approve but then came back with same line "you have enough cards" I offered to close a card and he said he can't cuz I have a balance.
He did indicate that if I zero out the balance then he could probably close the card and approve the visa...

What do you think?
Should I HUCA? SM? zero out and call back?

 

Offline Marco Polo

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Re: Chase Reconsideration
« Reply #3983 on: October 14, 2013, 02:47:29 PM »
I applied for 2 biz cards (united and SW), denied on both on the grounds that I already had 2 open INK cards. Tried recon they said nothing they can do "It's a new direction we're taking in Chase" no reason for me to have more biz cards, no we're not going to transfer cl.
Called again said my 2 ink's  are MC and I really need a visa. He looked like he might approve but then came back with same line "you have enough cards" I offered to close a card and he said he can't cuz I have a balance.
He did indicate that if I zero out the balance then he could probably close the card and approve the visa...

What do you think?
Should I HUCA? SM? zero out and call back?


 
Zero out and call back. SM if HUCA'ing a few times doesn't work.
Quaerite et Invenietis.

Offline ilherman

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Re: Chase Reconsideration
« Reply #3984 on: October 14, 2013, 03:32:35 PM »
I applied for 2 biz cards (united and SW), denied on both on the grounds that I already had 2 open INK cards. Tried recon they said nothing they can do "It's a new direction we're taking in Chase" no reason for me to have more biz cards, no we're not going to transfer cl.
Called again said my 2 ink's  are MC and I really need a visa. He looked like he might approve but then came back with same line "you have enough cards" I offered to close a card and he said he can't cuz I have a balance.
He did indicate that if I zero out the balance then he could probably close the card and approve the visa...

What do you think?
Should I HUCA? SM? zero out and call back?

 
Hmmmm is this affiliated with the new A/A gesheft?
You can say what you think when you think what you say.

Offline ice man

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Re: Chase Reconsideration
« Reply #3985 on: October 14, 2013, 08:03:26 PM »
No, that's how it works. I am assuming the response said they would reply within 7 Business days? Just sit tight.
Ya, OK..I just dont want it to hit 30 days

Offline itsyehuda

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Re: Chase Reconsideration
« Reply #3986 on: October 15, 2013, 05:18:24 PM »
So the recon rep is using the term "Card Cap" saying I can only have two new accounts within a thirty day period. They're willing to give me the card I'm reconning for if I close one of the two I already got.

I'm going to HUCA again, and SM if necessary. Has anyone heard them use this specific term before? And is there a good way to get around other than hang up and call at a late hour / weekend?
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline ilherman

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Re: Chase Reconsideration
« Reply #3987 on: October 15, 2013, 08:01:35 PM »
So the recon rep is using the term "Card Cap" saying I can only have two new accounts within a thirty day period. They're willing to give me the card I'm reconning for if I close one of the two I already got.

I'm going to HUCA again, and SM if necessary. Has anyone heard them use this specific term before? And is there a good way to get around other than hang up and call at a late hour / weekend?
When you reconsider a application your 30 day cycle that the applications are staying in their system starts again, once your 30 days after getting the first 2 applications is over call recon and get the 3'rd approved.
You can say what you think when you think what you say.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #3988 on: October 16, 2013, 11:46:09 AM »
So the recon rep is using the term "Card Cap" saying I can only have two new accounts within a thirty day period. They're willing to give me the card I'm reconning for if I close one of the two I already got.

I'm going to HUCA again, and SM if necessary. Has anyone heard them use this specific term before? And is there a good way to get around other than hang up and call at a late hour / weekend?

2 cards in 30 days is classic Chase talk. Was the first time I learned the power of HUCA.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #3989 on: October 17, 2013, 01:53:11 PM »
Is there any reason not to just hit the spending threshold on a card and then close it in order to get a different card approved? And, do you need to wait for the miles to post before closing the card?