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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2413098 times)

Offline clear thinker

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Re: Chase Reconsideration
« Reply #6160 on: September 03, 2014, 10:40:40 PM »
before 10?
Yes I called 9:40 she approved me 9:55

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6161 on: September 03, 2014, 10:49:12 PM »
I don't understand what your trying to say
That sometimes you just get messed over and they pick a reason and stick to it even though others have the same situation but weren't given any problems with recon.

Aren't you in NY? How come Barclays pulled your EX?
Yes

Offline clear thinker

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Re: Chase Reconsideration
« Reply #6162 on: September 03, 2014, 10:49:48 PM »
I just applied for  the bold charge card. I was advised to say that I wished to start up a business. Now I had a couple of issues. First the woman claimed I had a delinquency in my Equifax account. Then she said I have too many inquiries and I have nearly maxed out one of my cards (11k limit) and have 5k owing on the other. (Citi cards :/ ) plus I have too many pulls. As well as my business not being established.

The delinquency on my Equifax wasn't true. So I called back up asked him to look it over again. Then we figured that I had used a business name that exists in my area and they thought that that was my business. (Their mistake.) He then said he still can't approve me as I don't have an established business.

My claim to him was that I had been doing research into buying/selling electronics online. And was ready to start buying merchandize soon. That's why I was applying for the charge card, as I wasn't sure exactly how much my investment will be.

Any ideas?
TIA
I had the same problem with leans on the business name that I picked but by me they didn't want to listen that it's a different business.
What pertains to u, be persistent & offer to shift credit from a different card even if they claim they can't from personal to business that is not true.
Just don't give up.

Offline htg123

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Re: Chase Reconsideration
« Reply #6163 on: September 03, 2014, 10:50:33 PM »
I just applied for  the bold charge card. I was advised to say that I wished to start up a business. Now I had a couple of issues. First the woman claimed I had a delinquency in my Equifax account. Then she said I have too many inquiries and I have nearly maxed out one of my cards (11k limit) and have 5k owing on the other. (Citi cards :/ ) plus I have too many pulls. As well as my business not being established.

The delinquency on my Equifax wasn't true. So I called back up asked him to look it over again. Then we figured that I had used a business name that exists in my area and they thought that that was my business. (Their mistake.) He then said he still can't approve me as I don't have an established business.

My claim to him was that I had been doing research into buying/selling electronics online. And was ready to start buying merchandize soon. That's why I was applying for the charge card, as I wasn't sure exactly how much my investment will be.

Any ideas?
TIA
HUCA is the only real answer...but a thought for the future. Don't apply when carrying such balances and have so many hard pulls on file

Offline Joe4007

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Re: Chase Reconsideration
« Reply #6164 on: September 03, 2014, 10:51:14 PM »


Yes
Interesting. What card, and was it instant approval?

Offline clear thinker

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Re: Chase Reconsideration
« Reply #6165 on: September 03, 2014, 11:25:24 PM »
Instead of doing a 3BM, I tried a different route.

I applied just for my wife for UA, got pending, called and they just wanted to verify a few transactions on another card and then approved! b"h

Typing this as I'm on the phone and each stage progresses...

Then, I applied for SP, got pending, called and found out that the downgrade I did to my SP yesterday didn't kick in yet, so the app was declined for having the same card already. Frustrating bc last time I did this, it was downgraded the next day and this time I even called first to ask if my card was currently an SP or a regular and they told me regular. Yet, the app system still picked up on me having the same card. Got awkward when the rep asked why I downgraded a card and then applied for that same card the next day. Said that I wanted to still try out the card but didn't want to deal with the AF yet (yeah, not a great answer) and then she rocked me by saying that I only opened my first SP in April so the AF wouldn't hit for a few months still. I gave another "eh" answer by saying that I'm very nervous and OCD with my credit cards and just wanted to extend the length I have to try out this card w/o an AF. So she started reviewing, then got back on the phone and said she needs to pull my CR because the first app never even processed so they haven't pulled yet. I said okay (because that should still be only 1 visible pull on CR today from Chase). Came back on the phone and said I have too many cards or credit or something and then OFFERED to close a card for me - specifically the regular Sapphire that we were just talking about! lol Then she got back on the phone and told me she can't close the Sapphire because I have points in the account - ARGH! Another lesson learned today, etech - get your Chase points into a different account before closing (I just didn't realize she would ask me to close a card). So, I said let me go online and see if I can transfer them now into my Freedom and if that will show up in your system. I did that and gave her the confirmation number of the transfer over the phone. Then she transferred me to fraud verification. Fraud team kept me on hold for a while then came back to verify almost the same details about my Freedom card that they verified with my UA app. Regular rep got back on the phone and in a few minutes, approved me! b"h

Then, I applied for BA, got pending, called and was told they need the fraud verification team again. Again, they asked questions about my Freedom card. But, this time they also want me to fax over a copy of my driver's license :( Had to deal with that before and it's just annoying because first a rep gets it and scans it into their system and then they review it in the order received, so it could take a few days. But, otherwise it looks like that one may get approved.

So... I would say this worked better than the traditional 3BM. I did submit each app in a new browser just to avoid duplicate apps but again, I applied then called then applied then called, etc. 100K-150K points in one day, not bad! :)


PS If I had to guess, the need for verification on all 3 cards today might have been due to the fact that my wife's Chase account had a fraud issue on it a few months ago.
What I still don't get is why this way would be any better? they still see that you're asking for 3 ccs in one day.
I'm just trying to understand the reasoning.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6166 on: September 03, 2014, 11:26:48 PM »
Interesting. What card, and was it instant approval?
I remember now was a 2BM for LH and US but the US had to go through document review which took a few days. Could be they pulled TU on day of app and then EX a few days later while reviewing. I'd have to check my TU CR to see what day I got a pull from them if any.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6167 on: September 03, 2014, 11:31:45 PM »
What I still don't get is why this way would be any better? they still see that you're asking for 3 ccs in one day.
I'm just trying to understand the reasoning.
It's a hunch.
Maybe they only see pending apps when they open their screen.
Maybe they see other apps approved today and that looks better than seeing other apps pending today.

Offline clear thinker

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Re: Chase Reconsideration
« Reply #6168 on: September 03, 2014, 11:34:24 PM »
It's a hunch.
Maybe they only see pending apps when they open their screen.
Maybe they see other apps approved today and that looks better than seeing other apps pending today.
Ok it's a little bit resonating, that pending apps kind of jump up as a current thing and approved is more like something of the past.

Offline MeirS

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Re: Chase Reconsideration
« Reply #6169 on: September 03, 2014, 11:58:29 PM »
What I still don't get is why this way would be any better? they still see that you're asking for 3 ccs in one day.
I'm just trying to understand the reasoning.
They only see that you're applying for 3 credit cards a day after they already approved you for the first 2 so you lose nothing and you gain better chances of approval for the first 2, then the third card has no additional pull so you lose nothing again.

I think it makes a lot of sense.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6170 on: September 04, 2014, 12:07:57 AM »
Ok it's a little bit resonating, that pending apps kind of jump up as a current thing and approved is more like something of the past.
Yeah, perhaps that works. I just think like Meir said that at least the first 2 apps gets reconned without having 3 pending apps waiting.

Offline MeirS

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Re: Chase Reconsideration
« Reply #6171 on: September 04, 2014, 12:21:14 AM »
They only see that you're applying for 3 credit cards a day after they already approved you for the first 2 so you lose nothing and you gain better chances of approval for the first 2, then the third card has no additional pull so you lose nothing again.

I think it makes a lot of sense.
http://forums.dansdeals.com/index.php?topic=9825.msg900879.msg#900879

Is this the first place on the forums that this idea is mentioned? If it ever gets to the DDMS, maybe I'll get my first HT.

Offline Yehoshua

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Re: Chase Reconsideration
« Reply #6172 on: September 04, 2014, 12:43:10 AM »
http://forums.dansdeals.com/index.php?topic=9825.msg900879.msg#900879

Is this the first place on the forums that this idea is mentioned? If it ever gets to the DDMS, maybe I'll get my first HT.
I don't know if it's the first place it's mentioned, but I've also done it before and it'd worked for me. Actually, I did it more of @Yehuda's way, calling after each one, and that worked as well.

Offline NYHeel

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Re: Chase Reconsideration
« Reply #6173 on: September 04, 2014, 10:15:46 AM »
Or if you were declined credit. If you need to call recon you were probably declined.
But I was never actually declined. Just had to call recon on a pending application. Is that really adverse action or a card being declined?

I don't mean to be annoying but I get a little hesitant to lie when it means saving money. It starts to get a little too close to stealing for me.

Offline Don Will

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Re: Chase Reconsideration
« Reply #6174 on: September 04, 2014, 10:20:58 AM »
Can a personal banker in a local branch do anything for credit reconsideration

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6175 on: September 04, 2014, 10:22:41 AM »
But I was never actually declined. Just had to call recon on a pending application. Is that really adverse action or a card being declined?

I don't mean to be annoying but I get a little hesitant to lie when it means saving money. It starts to get a little too close to stealing for me.
I agree with you, but you could be declined. You don't know why your app is "pending". A lot of time you call for your first recon, and they say you were declined.

Offline Yehoshua

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Re: Chase Reconsideration
« Reply #6176 on: September 04, 2014, 10:22:54 AM »
But I was never actually declined. Just had to call recon on a pending application. Is that really adverse action or a card being declined?

I don't mean to be annoying but I get a little hesitant to lie when it means saving money. It starts to get a little too close to stealing for me.
If you weren't approved instantly you were basically declined.

Offline @Yehuda

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Re: Chase Reconsideration
« Reply #6177 on: September 04, 2014, 10:25:15 AM »
If you weren't approved instantly you were basically declined.
+1
If you didn't call recon, I would imagine your letter in 14 days would say "declined".

Offline clear thinker

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Re: Chase Reconsideration
« Reply #6178 on: September 04, 2014, 10:25:45 AM »
Can a personal banker in a local branch do anything for credit reconsideration
They can write a letter for you, but they might want to see a minimum of 10k in your account, or they can just call for you.

Offline etech0

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Re: Chase Reconsideration
« Reply #6179 on: September 04, 2014, 10:31:22 AM »
I agree with you, but you could be declined. You don't know why your app is "pending". A lot of time you call for your first recon, and they say you were declined.
+1
Workflowy. You won't know what you're missing until you try it.