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BRG is a way of getting compensation for finding a cheaper rate then the one offered by the hotel website.  Compensation varies greatly by the hotel brand policy. It can be in the one following: first night free, gift cards, matched rate with an additional percent discount as well as bonus points.

Hotel brand/ site compensation policy
Please note: most will match the rate plus give compensation.
Choice hotel : $50 VISA gift card plus rate matched (US residents) OR first night free plus rate matched (non-US residents). It goes by the address you write on the reservation so if you Write down an Israel (or anywhere non U.S) address, you're good
Ihg: rate matched plus 5x points for the reservation
Best Western: rate matched plus 100$ BW travel card
Marriott: 25% off matched rate or 5,000 Marriott points
Hyatt: 20% off matched rate or 5,000 Hyatt points
Hilton: 25% off matched rate
Wyndham: rate matched plus 3,000 Wyndham points



How to find a brg claim
Search for the hotel and dates of your choice and then the fun begins.
Hotel price comparison web sites are great way of finding BRGs. Some of the following work very well:

TripAdvisor.com
Hotelscombined.com
Trivago.com
Wego.com

If you want some tutorial articles about how BRGs work, how to find them, how to match them, and all the details, go to http://brgdeals.blogspot.com/ and read the articles.

The site run by a guy named David, and he also finds BRGs and posts them there. So If you don't want to start making one yourself, just go to his site, search for the city you need and see if there are any current BRGs available. You can also be spontaneous and look at his most recent finds (he posts new ones almost daily), although you may have not planned a trip, but if you can get it free (or discounted) hey why not.

How to claim a brg
You do need to book the hotel first and then file a BRG claim.  Just search the hotels/ third party site for a best rate gaurantee policy and you should be able to find a link to a brg claim form. Be aware that room and conditions need to be a perfect match.
As they often find ways to wiggle out of this policy it's not advised to book a non refundable room unless you would have stayed there regardless.


Redeeming brgs
No  diff as to the form of compensation ( discount or free night) redeeming Is all the same. Your reservation will look like a standard reservation except it will be either discounted or show a 00.00 balance. Most hotel receptionists aren't familiar with brgs and automatically assume that it's a points stay.


Why I love choice brgs
Choice hotels include brands like quality inn, comfort inn, rodeway and of course the ascend collection. They are fairly easy when it comes to approving claims as long as you stick to the following:
- 1 claim per household per 30 days
- price match before taxes (ymmv on this one)
- your claim is submitted / approved 72 hours before your scheduled stay
However even within those policy's there are plenty of loop
Holes.



When Posting a brg please use the following Example format:

BRG claim for: Choice Hotels
Hotel Name: comfort suites
Hotel Add: 320 North Michigan Avenue, Chicago, IL, US, 60601
Room Type: Queen Suite
Room Rate:197
Better rate found: Hotelscombined.com
Better Rate: 127
« Last edited by a mirrer on August 05, 2019, 01:23:12 PM »

Author Topic: Free hotels/Best rate guarantee  (Read 427257 times)

Offline PPM

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Re: Free hotels/Best rate guarantee
« Reply #100 on: June 19, 2013, 02:37:28 PM »
I was told that I was approved and got an email today that they reviewed the case and there is a 15% service charge so it's not added on. it totals the same amount. When I checked it, it was before the charge was added so I have to fight it. They do want to give me compensation of 5,000 points.

Offline miles

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Re: Free hotels/Best rate guarantee
« Reply #101 on: June 20, 2013, 01:59:25 PM »
i got this email todtay
Dear Mr.
 
Greetings from  IHG’s Best Price Guarantee Support Desk.
 
Please accept our apologies, but the hotel failed to adjust your reservation to reflect your free night on 23 Dec 2013 at the InterContinental New York Barclay.  In order to fulfill the BPG promise of providing the first night free for reservation number 621**** we will reimburse the amount paid via check which will be sent to your address below.
 

 
You can expect to receive payment approximately four to six weeks after your stay
« Last Edit: June 20, 2013, 02:44:30 PM by miles »

Offline MEIR613

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Re: Free hotels/Best rate guarantee
« Reply #102 on: June 20, 2013, 02:17:21 PM »
i got this email todtay
Dear Mr.
 
Greetings from  IHG’s Best Price Guarantee Support Desk.
 
Please accept our apologies, but the hotel failed to adjust your reservation to reflect your free night on 17 Nov 2013 at the InterContinental New York Barclay.  In order to fulfill the BPG promise of providing the first night free for reservation number 62199987, we will reimburse the amount paid via check which will be sent to your address below.
 

 
You can expect to receive payment approximately four to six weeks after your stay
At least you get some extra miles (no pun intened).

Offline miles

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Re: Free hotels/Best rate guarantee
« Reply #103 on: June 20, 2013, 02:19:22 PM »
At least you get some extra miles (no pun intened).
do you think i will not got the check

Offline Dan

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Re: Free hotels/Best rate guarantee
« Reply #104 on: June 20, 2013, 02:26:53 PM »
do you think i will not got the check
You will.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mercaz1

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Re: Free hotels/Best rate guarantee
« Reply #105 on: June 20, 2013, 02:34:17 PM »
im assuming the check is for all fees and taxes, correct?

Offline Dan

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Re: Free hotels/Best rate guarantee
« Reply #106 on: June 20, 2013, 02:36:33 PM »
Yup.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline miles

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Re: Free hotels/Best rate guarantee
« Reply #107 on: June 20, 2013, 02:45:37 PM »
can i change date

Offline AJK

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Re: Free hotels/Best rate guarantee
« Reply #108 on: June 20, 2013, 02:45:54 PM »
No.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline mercaz1

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Re: Free hotels/Best rate guarantee
« Reply #109 on: June 20, 2013, 04:29:20 PM »
so even if the hotel doesnt honor it i will still get reimbursed from the hotel?
the only way i can get screwed now is by intercontinental cancelling the free night?

Offline Dan

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Re: Free hotels/Best rate guarantee
« Reply #110 on: June 20, 2013, 04:30:15 PM »
Yup
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mercaz1

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Re: Free hotels/Best rate guarantee
« Reply #111 on: June 20, 2013, 04:32:46 PM »
im ok with that

Offline youG

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Re: Free hotels/Best rate guarantee
« Reply #112 on: June 21, 2013, 08:55:54 AM »
I emailed my brg to them on Sunday but haven't heard back so I called yesterday and they said it was over 24hrs so it's too late!
I cancelled and rebooked last night then called them and got approved plus no waiting on hold!

Offline Yeki89

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Re: Free hotels/Best rate guarantee
« Reply #113 on: June 21, 2013, 09:43:12 AM »
Chutzpa, the email was in b4 24 hours?

Offline RT

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Re: Free hotels/Best rate guarantee
« Reply #114 on: June 21, 2013, 09:56:09 AM »
I emailed my brg to them on Sunday but haven't heard back so I called yesterday and they said it was over 24hrs so it's too late!
I cancelled and rebooked last night then called them and got approved plus no waiting on hold!
I just cancelled my room yesterday bec I didn't hear back form them via email.

Offline youG

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Re: Free hotels/Best rate guarantee
« Reply #115 on: June 21, 2013, 11:12:57 AM »
I know I asked them they said they got thousands of emails and calls for that one property! Was to hard to keep up and they are sorry. Each one has to also be approved by the property that's why it's so backed up

Offline intgesh

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Re: Free hotels/Best rate guarantee
« Reply #116 on: June 21, 2013, 03:06:12 PM »
FYI I have successfully gotten free nights @ IHG hotels thru the BRG offer in Israel, Poland, it works, just find a lower rate that is at least $1 and 1% less for the exact same room.
How did that work? I had a BRG claim for the IC Yorkville-Toronto. On the infamous Sunday, sfter a 3 hour wait, the rep told me he can't honor the claim, because hoteltravel.com charges in USD, and according to the T&C, the competing website must charge in local hotel currency (CAD)

Offline intgesh

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Re: Free hotels/Best rate guarantee
« Reply #117 on: June 21, 2013, 03:08:19 PM »
He did honor my claim for the IC Barclay, so I dont feel it was a COMPLETE waste of time. :D

Offline intgesh

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Re: Free hotels/Best rate guarantee
« Reply #118 on: June 21, 2013, 03:11:15 PM »
Matching Prices. For multi-night stays, the average nightly room price and the average nightly total room cost found on a non-IHG website will be compared to the average nightly room price and the average nightly total room cost for your multi-night reservation on the IHG website. The room price and the total room cost on the non-IHG website must be available in the currency of the hotel

Offline intgesh

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Re: Free hotels/Best rate guarantee
« Reply #119 on: June 21, 2013, 03:23:32 PM »
I also received this email on the 18th

Dear Mr.
 
Greetings from IHG’s Best Price Guarantee Support Desk. Please accept our apologies, but due to some technical difficulty, we were unable to adjust your reservation to reflect your free night on 20 Jun 2013 at the Holiday Inn Hasbrouck Heights - Meadowlands.
 
In order to fulfill the BPG promise of providing the first night free for reservation number 60******, we will reimburse the amount you paid via check which you can expect to receive in 4 - 6 weeks.Please provide us your complete mailing address where you would like your check to be sent. Again, please accept our apologies for any inconvenience that this may cause you.
 
Sincerely,
 
Best Price Guarantee
Guest Relations
InterContinental Hotels Group
Phone: 800.447.2981
E-mail: bestpriceguarantee@IHG.com
www.IHG.com/bestprice


Due to other reasons, I didnt end up staying there, and i never canceled the reservation, because I posted an expired cc. Any chance they'll mail me a check if i didnt spend any money to begin with?
« Last Edit: June 21, 2013, 03:33:03 PM by intgesh »