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Breakfast no longer free for award stays.

Trip Report by chaim0m

Author Topic: New Points Hotel Jerusalem: TRYP By WYNDHAM  (Read 31552 times)

Offline Bosco

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #225 on: October 28, 2019, 10:51:03 AM »
I called them to book

I want to book an award night. Wyndham's site is not letting me.

Offline Dgindi

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #226 on: October 28, 2019, 05:38:49 PM »
After seeing all the confusion online, I decided to double check my booking. Apparently the idiot rep on the phone booked me for a Ramada hotel, not the TRYP hotel.

I called back to complain, and they say that "they dont have any availability at the TRYP at this time". This stinks  :'(

I'm going to Israel in late June, so I have time and will keep checking with them to see if anything opens up.

Also, I've been asked by a member for info on how to book the timeshare presentation: I'm not sure if this is against DDF rules so feel free to take down my post if it is in violation. The guy's name was Abe (Pretty sure he's Jewish). Phone # 917-648-9435

Offline yoshapman

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #227 on: October 29, 2019, 03:35:05 PM »
Anyone have any update on this hotel - I'm supposed to be staying here in a month on points, but the fact that there's no availability, no breakfast (booked a long time ago when they were providing breakfast on points), and no one answers at their email address (have tried a couple times) makes me uncomfortable staying here. How are they filling up the hotel with no availability on Wyndham's website?

Offline Bosco

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #228 on: October 29, 2019, 04:07:47 PM »
Anyone have any update on this hotel - I'm supposed to be staying here in a month on points, but the fact that there's no availability, no breakfast (booked a long time ago when they were providing breakfast on points), and no one answers at their email address (have tried a couple times) makes me uncomfortable staying here. How are they filling up the hotel with no availability on Wyndham's website?

There's tons of availability on their own (tryp jerusalem's) site and all third party websites. Apparently they are just not bookable on Wyndham for some reason.

Offline Chief Rabbi of New York

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #229 on: October 30, 2019, 08:37:49 AM »
why is the hotel against points bookings ?
cant they also raise the amount needed to 30k points a night
instead of blocking it for everybody
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Offline Chief Rabbi of New York

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #230 on: October 31, 2019, 08:37:26 AM »
tryp by wyndham pulled a fast one on everyone

point bookings say
Wyndham Rewards Go Free Award Room Only

so breakfast is not included
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline Drago

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #231 on: October 31, 2019, 08:38:30 AM »
tryp by wyndham pulled a fast one on everyone

point bookings say
Wyndham Rewards Go Free Award Room Only

so breakfast is not included
Breakfast isn't standard in other hotels in the chain.
Netanya recently pulled them, Hadera still gives them.

Offline Chief Rabbi of New York

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #232 on: October 31, 2019, 08:45:56 AM »
Breakfast isn't standard in other hotels in the chain.
Netanya recently pulled them, Hadera still gives them.

when i made the reservation it was included
now they changed it ... and didnt honor it even though when booking was made it was included
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline yoshapman

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #233 on: October 31, 2019, 10:29:31 AM »
Same - are there some decent breakfast places within a couple minute walk of the hotel that aren't too expensive?

Here is the response i received from them on FB:

"Breakfast is included in the price that we offer on the website, but since you are redeeming your points, in this case the breakfast is not included, and you will get your room without any meals."

I also booked while it was still included, but doesn't seem like they care. Debating if I should switch hotels, the value is just so good on points, but might be worth switching to a bigger, nicer hotel that comes with breakfast.

Offline shapsam

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #234 on: November 02, 2019, 09:51:23 PM »
Do they upgrade elite members or any other recognition for elite status?

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #235 on: November 04, 2019, 06:02:59 AM »
Do they upgrade elite members or any other recognition for elite status?

I got upgraded to the executive room
But they generally donít like to do anything for Elites at this property
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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #236 on: November 04, 2019, 09:30:50 AM »
Breakfast is $20 p/p USD if paying.

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #237 on: November 04, 2019, 11:25:00 AM »
Breakfast is $20 p/p USD if paying.

Not worth it for what they offer.

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #238 on: November 04, 2019, 01:24:32 PM »
Anyone know if they let you check out after shabbos and not pay for motzai shabbos?

Offline Luvisrael

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Re: New Points Hotel Jerusalem: TRYP By WYNDHAM
« Reply #239 on: November 04, 2019, 02:08:11 PM »
Wyndham's website is showing ZERO availability for this hotel. When you go on the Tryp Jerusalem website for the hotel itself, it shows available (as does all third party booking sites). Did they stop allowing you to book through Wyndham? And most importantly, award stays?
I recently tried booking with price line and I called them and they told me that there is no availability period. When I called the hotel itself they confirmed there are rooms available. So somethings not right in the system.

BTW while its a nice hotel, and have friendly service with tea, coffee and a complimentary breakfast, the lobby and standard rooms are teeny, I barely got my stroller through the door. Also, the bathroom is literally right next to the bed with glass door, a little blacked out on the bottom portion of it, so It can get really awkward etc. The towels they provide match the room size. The rain shower is cool though. I dont think i would go back.
« Last Edit: November 04, 2019, 02:30:34 PM by Luvisrael »