Anyone have any experience with Arbor (https://joinarbor.com)? From their website:
"Arbor's TrueRate Protection is a free service that automates monthly savings on your electric bill by ensuring you are always paying the best rate. Your TrueRate reflects the actual, true price of electricity in your area, without markups, hidden fees, or surprise rate hikes. Activate TrueRate Protection and we'll track the TrueRate in your area and compare the best available rates to your current price. If the TrueRate goes below your current rate, we'll notify you and automatically enroll you in the lower rate."
I don't see a downside to this. Worst case, you don't approve switching to a different provider. As long as you check your monthly statements to make sure you aren't getting ripped off (Ambit Energy anyone?) is there any risk?
Can't make much sense.. most of the really low rate are only when locking in for x amount of months.. so you can't just hop around
They're just a broker. While they claim to have your best interest in mind, and they will compare rates from many suppliers; which is way better than just getting a quote directly from a supplier, they still want to get you signed up with
someone. They say they only do fixed rate which means you're locked into a 12 month contract, if your utility rate goes down you lose if the utility rate goes up you save. Just like with any supplier, savings are far from guaranteed.