Author Topic: Free month of 2gb talk and text for only .01cents and free shipping. Freedom Pop  (Read 5922 times)

Offline US

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I keep on getting twice a month charged 1 cent, now while I still got Chase exclusive it was worth, now my only option is to have Chase change my card number which I'm not a fan
Email them, or post on their Forum.

How do I switch to a free plan?  They're only offering paid plans. $12.99 being the cheapest.

In plans, at your selected plan on the bottom right corner there's an option to downgrade click on that you'll be able to downgrade to Basic 200 Plan.
keep in mind you need $5 in your account in order to downgrade.

Offline ckmk47

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How do I switch to a free plan?  They're only offering paid plans. $12.99 being the cheapest.
Thank you US, I just found the info under "contact" on their site:
Click on the Plans tab from the blue bar at the top of the screen.
Click on the plan that you are currently enrolled in.
From here, you should see a small link that says "To downgrade, click here". Click the word "here" in that sentence.


They then try to get you to keep it and you have to keep clicking "downgrade anyway".
They charge $10 on account in case you've racked up a bill they don't know about.

Offline US

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I pressed any option they had.
for 0.01 i think it's worth another shot. try to order a new sim.

They then try to get you to keep it and you have to keep clicking "downgrade anyway".
They charge $10 on account in case you've racked up a bill they don't know about.

If you first disable the Auto-Top-Up which will ask you to add $5 to your account, you'll be able to downgrade without the $10 charge, so you only add $5 in total.

Offline Davidthebest

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for 0.01 i think it's worth another shot. try to order a new sim.

If you first disable the Auto-Top-Up which will ask you to add $5 to your account, you'll be able to downgrade without the $10 charge, so you only add $5 in total.
Caused too much headaches

Online myi

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for 0.01 i think it's worth another shot. try to order a new sim.

If you first disable the Auto-Top-Up which will ask you to add $5 to your account, you'll be able to downgrade without the $10 charge, so you only add $5 in total.
I had two accounts never paid a penny.
Don't try to be someone else , be who you are because everyone else is taken.

Offline Mo2

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I had two accounts never paid a penny.
How?
i managed to order mine with a pre-paid card which has less than $5 on it.

Think it will ship?
will i be able to downgrade for free to the free plan?
What's this talk of needing $5 or $10 in account?

Offline US

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Think it will ship?
You should get it with no problem.

will i be able to downgrade for free to the free plan?
What's this talk of needing $5 or $10 in account?
In order to downgrade they ask you to add $10 of credit to your account, just to be secure in case you used more then the amount of Data you ar allowed.
but if you disable the Auto top up which you'll be asked to add $5 of credit for same reason, than you won't have to add $10 to your account.
so you'll end up paying ony $5 instead of $10.

Offline Mo2

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In order to downgrade they ask you to add $10 of credit to your account, just to be secure in case you used more then the amount of Data you ar allowed.
but if you disable the Auto top up which you'll be asked to add $5 of credit for same reason, than you won't have to add $10 to your account.
so you'll end up paying ony $5 instead of $10.
[/quote]
I don't mind paying $5 but i don't want to give them a real CC. Problem is the "CC" they have on file is a gift card with $2 on it

Offline US

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I don't mind paying $5 but i don't want to give them a real CC. Problem is the "CC" they have on file is a gift card with $2 on it
So just change your CC on file, you can give a VCC.

Offline Mo2

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So just change your CC on file, you can give a VCC.
Thanks. forgot to mention i don't hace a CC that offers VCC

Offline US

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Thanks. forgot to mention i don't hace a CC that offers VCC
I don't think it's a problem adding your CC, but if you really don't want, change it to your CC add the $5 than change back to the $2 GC.

Offline Mo2

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If you first disable the Auto-Top-Up which will ask you to add $5 to your account, you'll be able to downgrade without the $10 charge, so you only add $5 in total.
when i disable Auto-Top-Up it's not asking me for a $5 balance. what am i doing wrong?
i don't want to pay $10 to downgrade to the free plan

Offline BZ12

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Good luck with FreedomPop, Customer Service is non existent, ghost charges rampant, speaking from personal experience.

+1,
I had them for a year or so, downgraded both plan and services, charges kept on coming my way, and i needed to upgrade to have the privilege of talking to CS, which did reimburse some of the charges, but two months later, everything was back to square 1, random charges etc.

Offline US

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when i disable Auto-Top-Up it's not asking me for a $5 balance. what am i doing wrong?
i don't want to pay $10 to downgrade to the free plan
Is it possible you have $5 balance in your account?
When you you try to downgrade they ask you for $10?

Offline US

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+1,
I had them for a year or so, downgraded both plan and services, charges kept on coming my way, and i needed to upgrade to have the privilege of talking to CS, which did reimburse some of the charges, but two months later, everything was back to square 1, random charges etc.
Once I downgraded didn't hear from them, no charges at all.