I think my son has the worse of luck whenever he flies.
He's on his way back from israel with 2 connections to EWR as he loves to fly.
his flight got diverted to Izmir as there is terrible weather over Istanbul right now which means that he will miss his flight from IST to MIA & in turn miss the one from FLL to EWR.
Any chance Turkish airline will rebook him on a flight to NYC or even IAD? At this point I'll drive the 400 mile round trip for him, i feel so bad.
anyone with any ideas or a contact at turkish airlines that would actually be able to help me would be greatly appreciated. i called the main # and they transfered me to customer relations, the lady was just obnoxious and unwilling to help.
DW’s flight this past Monday was JAX-JFK (B6)-IST-TLV (TK). Flight to JFK was cancelled due to Monday’s chaos. TK CS wouldn’t rebook anything, claiming I should call Expedia. Expedia reps couldn’t find get her any TK flight from the US for Tuesday (even after I provided them with flight #s). Since she was going in for a wedding tonight, I had no time for HUCAs, so I ended up booking LH MCO (2 hour drive)-FRA-TLV for Monday night, and cancelled the TK ticket.
I definitely should have booked 1 or 2 backups on Friday, which I would be able to cancel till the flight. Lessons learned.
Wish they had a better CS. It looks like TK invest all their money in branding, but very little in service.