Author Topic: Turkish Airlines  (Read 268742 times)

Offline yeshivabucher

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Re: Turkish Airlines
« Reply #980 on: August 10, 2022, 02:56:52 PM »
I booked a united flight with Turkish Miles.

Can I cancel and get the miles back?
yes but you will pay canccellation fee

Offline Joeymc

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Re: Turkish Airlines
« Reply #981 on: August 10, 2022, 06:49:21 PM »
Yes
yes but you will pay canccellation fee
thanks.

I tried to cancel on the website and it gave an error so I called them. They said I can cancel for a $25 fee but they can't do it over the phone, I have to go to a Turkish sales counter in an airport to pay the cancellation fee.

Is this the only way?
120 characters? Hmm, I wonder what I could write with 64 characters. Boy, it's gonna be hard to use up 15 characters. W-

Offline Spoon

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Re: Turkish Airlines
« Reply #982 on: August 10, 2022, 07:30:39 PM »
thanks.

I tried to cancel on the website and it gave an error so I called them. They said I can cancel for a $25 fee but they can't do it over the phone, I have to go to a Turkish sales counter in an airport to pay the cancellation fee.

Is this the only way?

They can do it over the phone.

Huca.

Offline YesThatsMe

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Re: Turkish Airlines
« Reply #983 on: August 11, 2022, 10:47:26 PM »
If an award fare is available on Miles&Smiles, but doesn't show on Aeroplan/United, is there a way to call Aeroplan/United to book?

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Re: Turkish Airlines
« Reply #984 on: August 12, 2022, 03:10:48 AM »
If an award fare is available on Miles&Smiles, but doesn't show on Aeroplan/United, is there a way to call Aeroplan/United to book?

TK flight? If it's non-saver no other airline will have it available for booking.
I've been waiting over 5 years with bated breath for someone to say that!
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Offline yhalps

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Re: Turkish Airlines
« Reply #985 on: August 24, 2022, 05:38:19 PM »
I think my son has the worse of luck whenever he flies.
He's on his way back from israel with 2 connections to EWR as he loves to fly.
his flight got diverted to Izmir as there is terrible weather over Istanbul right now which means that he will miss his flight from IST to MIA & in turn miss the one from FLL to EWR.
Any chance Turkish airline will rebook him on a flight to NYC or even IAD? At this point I'll drive the 400 mile round trip for him, i feel so bad.

anyone with any ideas or a contact at turkish airlines that would actually be able to help me would be greatly appreciated. i called the main # and they transfered me to customer relations, the lady was just obnoxious and unwilling to help.

Offline drosenberg88429

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Re: Turkish Airlines
« Reply #986 on: August 24, 2022, 05:53:37 PM »
I think my son has the worse of luck whenever he flies.
He's on his way back from israel with 2 connections to EWR as he loves to fly.
his flight got diverted to Izmir as there is terrible weather over Istanbul right now which means that he will miss his flight from IST to MIA & in turn miss the one from FLL to EWR.
Any chance Turkish airline will rebook him on a flight to NYC or even IAD? At this point I'll drive the 400 mile round trip for him, i feel so bad.

anyone with any ideas or a contact at turkish airlines that would actually be able to help me would be greatly appreciated. i called the main # and they transfered me to customer relations, the lady was just obnoxious and unwilling to help.

Sounds like type of thing he'd do better with in airport at transfer desk, although not necessarily. Is FLL-EWR leg on same ticket?

Online yochai

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Re: Turkish Airlines
« Reply #987 on: August 24, 2022, 06:13:53 PM »
I think my son has the worse of luck whenever he flies.
He's on his way back from israel with 2 connections to EWR as he loves to fly.
his flight got diverted to Izmir as there is terrible weather over Istanbul right now which means that he will miss his flight from IST to MIA & in turn miss the one from FLL to EWR.
Any chance Turkish airline will rebook him on a flight to NYC or even IAD? At this point I'll drive the 400 mile round trip for him, i feel so bad.

anyone with any ideas or a contact at turkish airlines that would actually be able to help me would be greatly appreciated. i called the main # and they transfered me to customer relations, the lady was just obnoxious and unwilling to help.
DW’s flight this past Monday was JAX-JFK (B6)-IST-TLV (TK). Flight to JFK was cancelled due to Monday’s chaos. TK CS wouldn’t rebook anything, claiming I should call Expedia. Expedia reps couldn’t find get her any TK flight from the US for Tuesday (even after I provided them with flight #s). Since she was going in for a wedding tonight, I had no time for HUCAs, so I ended up booking LH MCO (2 hour drive)-FRA-TLV for Monday night, and cancelled the TK ticket.
I definitely should have booked 1 or 2 backups on Friday, which I would be able to cancel till the flight. Lessons learned.
Wish they had a better CS. It looks like TK invest all their money in branding, but very little in service.
« Last Edit: August 24, 2022, 06:17:22 PM by yochai »

Offline yhalps

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Re: Turkish Airlines
« Reply #988 on: August 25, 2022, 06:28:26 AM »
Sounds like type of thing he'd do better with in airport at transfer desk, although not necessarily. Is FLL-EWR leg on same ticket?
different airline, after more than 12 hours sitting in izmir he's finally on his way to istanbul. Hopefully the airport desk can switch him to a NYC flight

Offline yhalps

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Re: Turkish Airlines
« Reply #989 on: August 25, 2022, 06:34:51 AM »
DW’s flight this past Monday was JAX-JFK (B6)-IST-TLV (TK). Flight to JFK was cancelled due to Monday’s chaos. TK CS wouldn’t rebook anything, claiming I should call Expedia. Expedia reps couldn’t find get her any TK flight from the US for Tuesday (even after I provided them with flight #s). Since she was going in for a wedding tonight, I had no time for HUCAs, so I ended up booking LH MCO (2 hour drive)-FRA-TLV for Monday night, and cancelled the TK ticket.
I definitely should have booked 1 or 2 backups on Friday, which I would be able to cancel till the flight. Lessons learned.
Wish they had a better CS. It looks like TK invest all their money in branding, but very little in service.
their CS is terrible, no one to talk to. i've been on the phone for hours calling every number i could find online. Is there any reason to file a complaint? they claim that it was weather related....
i did see flights landing in IST on flightaware.com 45 minutes after my son was supposed to land, i just don't understand why they didn't put all these people on flights in middle of the night, they had so many flights going as per their website flight status.
they are so pathetic.
If anyone knows how to go lodging a complaint, it would be very much appreciated.

Offline runnergirl

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Re: Turkish Airlines
« Reply #990 on: August 25, 2022, 05:04:33 PM »
I can't book another passenger along with myself using Miles and Smiles on the Turkish Airlines site? Any US number the 800 goes to Turkey and they are difficult to deal with.
Thanks

Offline metsguy

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Re: Turkish Airlines
« Reply #991 on: August 25, 2022, 05:09:15 PM »
I'm having the same issue and the 1-800 number is not seeing the availability.

I can't book another passenger along with myself using Miles and Smiles on the Turkish Airlines site? Any US number the 800 goes to Turkey and they are difficult to deal with.
Thanks

Offline runnergirl

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Re: Turkish Airlines
« Reply #992 on: August 25, 2022, 05:14:24 PM »
I'm having the same issue and the 1-800 number is not seeing the availability.

same here! 

Offline runnergirl

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Re: Turkish Airlines
« Reply #993 on: August 25, 2022, 05:26:13 PM »
same here!
any suggestions would be appreciated!

Offline GAM Z.

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Re: Turkish Airlines
« Reply #994 on: August 25, 2022, 05:54:23 PM »
I’ve read that you first need to book a ticket for yourself and only afterwards would it allow you to book for another person.

Offline bmw

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Re: Turkish Airlines
« Reply #995 on: August 25, 2022, 06:27:26 PM »
same here!
the answer is lots and lots of huca !!

Offline Naftuli19

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Re: Turkish Airlines
« Reply #996 on: August 26, 2022, 11:44:43 AM »
I’ve read that you first need to book a ticket for yourself and only afterwards would it allow you to book for another person.
I have done that many times and I still cant book for anyone besides me without calling in
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Offline JudahMcB

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Re: Turkish Airlines
« Reply #997 on: August 26, 2022, 02:49:36 PM »
I can't book another passenger along with myself using Miles and Smiles on the Turkish Airlines site?
I've done it a few times, as recently as this week. The trick is to add all of your passengers to Profile -> My personal details -> My companions first before booking the tickets.

Offline bmw

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Re: Turkish Airlines
« Reply #998 on: August 27, 2022, 10:19:47 PM »
tk flights or also star alliance partners ?

Offline JudahMcB

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Re: Turkish Airlines
« Reply #999 on: August 27, 2022, 11:17:31 PM »
I've only booked Star Alliance via TK.