Author Topic: Turkish Airlines  (Read 268703 times)

Offline ExGingi

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Re: Turkish Airlines
« Reply #1060 on: January 22, 2023, 07:47:22 PM »
TK flights booked using AC points, can't manage reservation on TurkishAirlines.com.

However, on the app one is able to manage the reservation (select seats and meals) though it is rather cumbersome (especially with multiple passengers) as it requires the ticket number in addition to the record locator.
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Offline hvaces42

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Re: Turkish Airlines
« Reply #1061 on: January 22, 2023, 09:01:47 PM »
TK flights booked using AC points, can't manage reservation on TurkishAirlines.com.

However, on the app one is able to manage the reservation (select seats and meals) though it is rather cumbersome (especially with multiple passengers) as it requires the ticket number in addition to the record locator.
Seems like its a systemic thing. Had multi-passenger booking made through the call center today and its impossible to pick seats.

Also...
When trying to cancel online this popped up

Israeli Consumer Protection Law
To request a refund for cancelled flight tickets pursuant to the Israeli Consumer Protection Law for flight tickets issued via the Turkish Airlines website, please contact the Tel-Aviv Sales Office at
Telephone: 972-3-6945919
Fax: 972-3-6945927
Email: sales.tlv@thy.com
A fee of ILS 100.00 or 5% of the total cost of each ticket, whichever is lower, will be charged for such cancellation.
If you accept to continue with online cancellation, Turkish Airlines fare rules will be applied and Israeli Consumer Protection Law will not prevail."

Much cheaper, if your travelling to Israel.
Israeli Sales office says they cannot cancel or book award reservations. So this seems to be a bust.
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Offline Menachem613

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Re: Turkish Airlines
« Reply #1062 on: January 24, 2023, 07:26:57 PM »
What is the shortest time needed to connect in IST if flying AYT - IST - JFK? I see Turkish Air has some flights with only an hour, isn't that too risky for such a large airport?

Offline bendor

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Re: Turkish Airlines
« Reply #1063 on: January 25, 2023, 04:05:49 AM »
Anyone have any experience booking a mixed class award ticket all on TK metal?
Doesn't seem like an option on the website, any alternatives then calling in?

Offline yochai

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Re: Turkish Airlines
« Reply #1064 on: January 25, 2023, 06:00:47 PM »
Tried booking a United award for someone else over the phone. Rep surprisingly found the availability and managed to get through to the payment step but then said she can process payments for awards. She gave me a confirmation number and said I need to go to a sales office in the next 2 days. Is that true or is there a workaround?

Offline hvaces42

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Re: Turkish Airlines
« Reply #1065 on: January 25, 2023, 07:22:34 PM »
Tried booking a United award for someone else over the phone. Rep surprisingly found the availability and managed to get through to the payment step but then said she can process payments for awards. She gave me a confirmation number and said I need to go to a sales office in the next 2 days. Is that true or is there a workaround?
If you have a record locator HUCA
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Offline yochai

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Re: Turkish Airlines
« Reply #1066 on: January 25, 2023, 11:34:25 PM »
If you have a record locator HUCA
Tried that, got the same response after 2 attempts to enter my CC info through their automated system.

Offline efflpetzel

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Re: Turkish Airlines
« Reply #1067 on: January 26, 2023, 02:32:45 PM »
TK can be such a PITA

online there's availability for 47k (I cant book it as its for a different name)

multiple HUCA's later the agents are still insisting its 120k, & I made the mistake of transferring before confirming 47k with the agents >:(

Offline hvaces42

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Re: Turkish Airlines
« Reply #1068 on: January 26, 2023, 03:20:03 PM »
TK can be such a PITA

online there's availability for 47k (I cant book it as its for a different name)

multiple HUCA's later the agents are still insisting its 120k, & I made the mistake of transferring before confirming 47k with the agents >:(
What number are you calling? Are you entering the FFN? I havent had any such issues. I called 800 874 8875 entered FFN and chose option 4.

Take a screenshot of the online and submit it as feedback. When you get a feedback number call them and give them that number they will transfer you to customer relations center that are very knowledgeable.
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Offline efflpetzel

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Re: Turkish Airlines
« Reply #1069 on: January 26, 2023, 04:45:30 PM »
What number are you calling? Are you entering the FFN? I havent had any such issues. I called 800 874 8875 entered FFN and chose option 4.

Take a screenshot of the online and submit it as feedback. When you get a feedback number call them and give them that number they will transfer you to customer relations center that are very knowledgeable.
Too late, was the day of flight, I didn't have the time to go through all those loops & yes it was that number +FFN+4

They kept on insisting that online & call center availability can have different pricing

Offline Definitions

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Re: Turkish Airlines
« Reply #1070 on: January 30, 2023, 10:29:14 AM »
If anybody is going on an international Turkish Airlines flight. I mistakenly took a blanket that they give out on the plane. I'd like to return it.

I can mail it to your address in the US and once your on the plane you can use it (it's still sealed) and just leave it on the seat after the flight.
My Tapatalk notifications don't always work.

Offline Moshe Green

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Re: Turkish Airlines
« Reply #1071 on: January 30, 2023, 11:25:22 AM »
If anybody is going on an international Turkish Airlines flight. I mistakenly took a blanket that they give out on the plane. I'd like to return it.

I can mail it to your address in the US and once your on the plane you can use it (it's still sealed) and just leave it on the seat after the flight.
Mi K'Amcha Yisroel!

Offline mlomni

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Re: Turkish Airlines
« Reply #1072 on: January 30, 2023, 08:03:12 PM »
Besides for being situated as far as possible from the TK Business lounge, this machine was a total disappointment. Took many many tries to manage to get it to dispense. The bread they use for the sandwiches is probably the worst I've ever tasted. Seems like they haven't heard of high gluten flour, and also lacking salt in the recipe. I got a vegetable sandwich and a cheese sandwich. Both were as bland as it gets (they should at least include some salt packs). The cheese sandwich was a huge thick (maybe 1/4 inch) slice of cheese that was totally bland.

IGA lounge was out of KSML both at 2am and at 4pm.

It's a nice try, but fails on execution IMHO. I also think TK KSML aren't as good as they used to be. I would rank it 4 or 5 on the Stogel-Hermolis KSML scale (used to be 9).

Any improvement on the kosher vending machine in IST? does this machine accept an American Credit Card?

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Re: Turkish Airlines
« Reply #1073 on: January 31, 2023, 02:56:23 PM »
If anybody is going on an international Turkish Airlines flight. I mistakenly took a blanket that they give out on the plane. I'd like to return it.

I can mail it to your address in the US and once your on the plane you can use it (it's still sealed) and just leave it on the seat after the flight.
Joking?
 Want my united blanket.
 Call them up. They'll probably tell you to throw it out.
Quote
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Offline Suave

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Re: Turkish Airlines
« Reply #1074 on: January 31, 2023, 10:22:36 PM »
If anybody is going on an international Turkish Airlines flight. I mistakenly took a blanket that they give out on the plane. I'd like to return it.

I can mail it to your address in the US and once your on the plane you can use it (it's still sealed) and just leave it on the seat after the flight.
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Offline shmooz

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Re: Turkish Airlines
« Reply #1075 on: February 01, 2023, 05:49:54 PM »
Booked on turkish last year to TLV using this promo for 60K, hoping that there would be a schedule change but the flight is coming up and no changes. The return is not a doable flight for me, anyway to get United to change it to something normal TLV-NYC?

https://www.dansdeals.com/airfare-deals/mileage-deals/wow-united-fly-business-class-many-destinations-worldwide-including-israel-maldives-new-zealand-thailand-just-60k-miles/

Offline hvaces42

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Re: Turkish Airlines
« Reply #1076 on: February 06, 2023, 04:38:47 PM »
Where can I find out if there are travel waivers from TLV due to the earthquake?
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Offline shmooz

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Re: Turkish Airlines
« Reply #1077 on: February 06, 2023, 07:33:27 PM »
Where can I find out if there are travel waivers from TLV due to the earthquake?

Not sure but it's definitely affecting travel

https://www.travelpulse.com/news/impacting-travel/deadly-earthquakes-in-turkey-syria-impacting-air-travel-infrastructure.html

Offline Luvtotravel

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Re: Turkish Airlines
« Reply #1078 on: February 07, 2023, 11:53:54 AM »
i booked on turkish thru chase. how do i see my ticket number so that i can manage my booking with turkish and request kosher? the call center is constantly busy
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Offline hvaces42

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Re: Turkish Airlines
« Reply #1079 on: February 07, 2023, 12:12:30 PM »
i booked on turkish thru chase. how do i see my ticket number so that i can manage my booking with turkish and request kosher? the call center is constantly busy
You're calling the wrong number or pressing the wrong choice.
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