Hi,
To anyone who can help on this.
We booked Lot Polish with aeroplan miles. 16 people in the shul - 55k miles per ticket in business. We got ticket numbers and all.
A month ago we booked. A week later we got new emails from aeroplan being on Lufthansa with a stopover. We called aeroplan and they said Lot polish isnt honoring their ticket numbers. They ended up rebooking it claiming they are paying cash and called lot polish to confirm they have it on thier end. 3 days later we get new tickets from Aeroplan on lufthansa flights. After two weeks of back and forth they said they had a meeting with Lot Polish and there's nothing they can do. They gave 10k miles each compensation and stuck everyone in economy.
any advise?