"Opened an spg biz and met 5k spend threshhold. After recieving the signup bonus i returned an item that costed $3500 due to the fact that the item was not as described when i made the purchase. Amex emailed me that i am no longer eligible for the signup bonus (they claim it was point fraud) and rep on phone said that they will be clawing back the points from my spg acc. another rep told me that if i reach the spending threshold again then they may reconsider giving me the points back. anyone have experience with this or know what will happen next. i met the threshold again... points havent been clawed yet. but my amex acc is showing a negative spg balance.."
Reporting back.
My statement closed today and i saw no change to the negative SPG point balance in my AMEX acc.
Also no clawback from my SPG acc.
Called AMEX and they said the case is still under review but seems like it will close in my favor due to the fact that i met the required spend despite the return that i made.
Rep said my point balance should zero out soon and they will credit points for all spending iv'e done while the balance was negative.
6-8 weeks to process , hope it actually works out!
