Author Topic: amex sending out email "ineligible for signup bonus"  (Read 10247 times)

Online chinagel

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amex sending out email "ineligible for signup bonus"
« on: December 04, 2017, 07:12:16 PM »
signed up my wife for a no lang. delta card recently, hit the spend, got the points.
today got the following email
   
 
We are writing to let you know that, unfortunately, you are not eligible to receive the Welcome Bonus for the Gold Delta SkyMiles® Credit Card.
 
Activity on your account indicates an effort to reach the Welcome Bonus spend requirement in a manner that is not consistent with the terms of your Cardmember Agreement.
 
Please recall that the "How Your Reward Program Works" section of the Cardmember Agreement states:
 
"If you violate or abuse this reward program, you may forfeit some or all of your miles."
 
For your convenience, you can review your Cardmember Agreement anytime by logging in at americanexpress.com, and selecting "Account Services" then "Card Management" from the menu. If you have any questions, you can chat live with a Customer Care Professional once you've logged in.
 
Thank you for your Card Membership.
 
Sincerely,
 
American Express Account Services


im wondering if theyll clawback from delta?

Online mmgfarb

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Re: amex sending out email "ineligible for signup bonus"
« Reply #1 on: December 04, 2017, 07:13:23 PM »
Did you use MS for the SUB?
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Re: amex sending out email "ineligible for signup bonus"
« Reply #2 on: December 04, 2017, 07:15:12 PM »
Did you use MS for the SUB?
no, offer was on s/o elses delta account though. but, the name wasnt hardcoded in.

Offline AJK

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Re: amex sending out email "ineligible for signup bonus"
« Reply #3 on: December 04, 2017, 07:44:10 PM »
Weird. The letter says you're being denied based on how you met threshold.
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Offline Dan

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Re: amex sending out email "ineligible for signup bonus"
« Reply #4 on: December 04, 2017, 07:45:49 PM »
Go burn the miles?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: amex sending out email "ineligible for signup bonus"
« Reply #5 on: December 04, 2017, 07:53:35 PM »
Just saw on WhatsApp it happened to someone on the SPG biz card.

Offline Baruch

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Re: amex sending out email "ineligible for signup bonus"
« Reply #6 on: December 04, 2017, 08:07:08 PM »
"If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with the welcome bonus offer in any way or that you intend to do so (for example, if you applied for one or more cards to obtain a welcome bonus offer (s) that we did not intend for you"

Offline nobiggy

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Re: amex sending out email "ineligible for signup bonus"
« Reply #7 on: December 04, 2017, 08:12:01 PM »
signed up my wife for a no lang. delta card recently, hit the spend, got the points.
today got the following email
   
 
We are writing to let you know that, unfortunately, you are not eligible to receive the Welcome Bonus for the Gold Delta SkyMiles® Credit Card.
 
Activity on your account indicates an effort to reach the Welcome Bonus spend requirement in a manner that is not consistent with the terms of your Cardmember Agreement.
 
Please recall that the "How Your Reward Program Works" section of the Cardmember Agreement states:
 
"If you violate or abuse this reward program, you may forfeit some or all of your miles."
 
For your convenience, you can review your Cardmember Agreement anytime by logging in at americanexpress.com, and selecting "Account Services" then "Card Management" from the menu. If you have any questions, you can chat live with a Customer Care Professional once you've logged in.
 
Thank you for your Card Membership.
 
Sincerely,
 
American Express Account Services


im wondering if theyll clawback from delta?

I got this also and I already got the SUB.

Offline rileywiles23

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Re: amex sending out email "ineligible for signup bonus"
« Reply #8 on: December 04, 2017, 08:15:05 PM »
All this is holding me back from downgrading my platinum DL card, which is what Amex's goal is 😓
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Re: amex sending out email "ineligible for signup bonus"
« Reply #9 on: December 04, 2017, 08:18:55 PM »
Weird. The letter says you're being denied based on how you met threshold.
Yea, that's what I found weird.
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Offline mendy613

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Re: amex sending out email "ineligible for signup bonus"
« Reply #10 on: December 04, 2017, 08:25:13 PM »
Its amazing how they went from, a few months ago, allowing all forms of churning abuse to where they are now..

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Re: amex sending out email "ineligible for signup bonus"
« Reply #11 on: December 04, 2017, 08:34:51 PM »
Its amazing how they went from, a few months ago, allowing all forms of churning abuse to where they are now..
It started more than a few months ago but you're right, it was a relatively short amount of time.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline JACKBLUE

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Re: amex sending out email "ineligible for signup bonus"
« Reply #12 on: December 04, 2017, 08:38:07 PM »
Just saw on WhatsApp it happened to someone on the SPG biz card.
saw on whatsapp a few people had it i guess its the new crackdown

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Re: amex sending out email "ineligible for signup bonus"
« Reply #13 on: December 04, 2017, 09:37:10 PM »
saw on whatsapp a few people had it i guess its the new crackdown
Has anyone gotten a third party clawback?
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Offline mendy613

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Re: amex sending out email "ineligible for signup bonus"
« Reply #14 on: December 04, 2017, 09:50:24 PM »
Has anyone gotten a third party clawback?

So far that hasn't really happened across the board... Even other banks dont do that.