I applied for the Freedom, Sapphire & United cards with a 3BM at the beginning of April. Got instant approval on the Sapphire, called recon and pushed the United through. Decided to try to push the Freedom through too so called recon again on the 30th day from the date of the letter and got it approved after taking some credit from an old United card. Tried to match to the 35K offer and was denied due to the offer no longer being available. I replied that it may no longer be available but it was when I applied. They responded:
"Thank you for taking the time to contact us again in regards to your first use premium.
I show the 35,000 first use premium offer expired early April 2012. I also have verified your account opened May 01, 2012, therefore after this offer was available. To remain fair and consistent, we are unable to honor your request to match the 35,000 point offer. "
I replied that although I was only approved on May 1st, I applied at the beginning of April so they should honor it and they responded:
"Thank you for advising us of the circumstances surrounding your account.
Should you meet the required purchase spend amount of $500.00 within 93 days of opening the account, we will honor your request of adding 15,000 reward points to your account. Simply reply to this email or call the number on the back of your card for the additional point adjustment."
Success!