Author Topic: HELP! CSR statement closed with out travel credit  (Read 1317 times)

Offline talmid chuchem

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HELP! CSR statement closed with out travel credit
« on: December 15, 2017, 12:26:01 AM »
I thought that my closing date for the Chase Sapphire Reserve is Dec. 17 (my wife's closing is then), so I thought I have till then to make a purchase eligible for travel credit, I just mad the purchase, & now I see that the December statement closed already Dec. 10, tried changing the closing date, but the rep assured me that the next closing will be in January.

Anything I can do, to make the statement close in December?

Offline yitrap

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Re: HELP! CSR statement closed with out travel credit
« Reply #1 on: December 15, 2017, 05:13:26 AM »
DROPR

Offline ben89

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Re: HELP! CSR statement closed with out travel credit
« Reply #2 on: December 15, 2017, 09:46:41 AM »
I thought that my closing date for the Chase Sapphire Reserve is Dec. 17 (my wife's closing is then), so I thought I have till then to make a purchase eligible for travel credit, I just mad the purchase, & now I see that the December statement closed already Dec. 10, tried changing the closing date, but the rep assured me that the next closing will be in January.

Anything I can do, to make the statement close in December?
tell them to change the payment due date and then that will change your closing date. It’s 3 days apart...

Offline talmid chuchem

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Re: HELP! CSR statement closed with out travel credit
« Reply #3 on: December 15, 2017, 10:29:46 AM »
tell them to change the payment due date and then that will change your closing date. It’s 3 days apart...
Done that, but the rep claims that since my Dec statement closed already, the change will take effect only with the January statement.

Offline talmid chuchem

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Re: HELP! CSR statement closed with out travel credit
« Reply #4 on: December 15, 2017, 10:32:26 AM »
DROPR
So you say it will still close in Dec, & I'm good?

Offline Dan

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Re: HELP! CSR statement closed with out travel credit
« Reply #5 on: December 15, 2017, 10:40:20 AM »
Even if the statement closes in December, I'm skeptical that your $300 window will reopen.
Have there been any reports of that?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline shapsam

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Re: HELP! CSR statement closed with out travel credit
« Reply #6 on: December 15, 2017, 10:50:44 AM »
Even if the statement closes in December, I'm skeptical that your $300 window will reopen.
Have there been any reports of that?
But at least then you can call and (hopefully) have them do it manually.

Offline Dan

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Re: HELP! CSR statement closed with out travel credit
« Reply #7 on: December 15, 2017, 11:13:36 AM »
But at least then you can call and (hopefully) have them do it manually.
I recall the terms saying first statement close in December. CMIIW.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline davidrotts63

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Re: HELP! CSR statement closed with out travel credit
« Reply #8 on: December 15, 2017, 11:21:02 AM »
I recall the terms saying first statement close in December. CMIIW.
"For applications submitted before May 21, 2017, annual means the year beginning with your account open date through the first December statement date of that same year, and the 12 billing cycles starting after your December statement date through the following December statement date each year"
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Dan

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Re: HELP! CSR statement closed with out travel credit
« Reply #9 on: December 15, 2017, 11:29:35 AM »
Yup, as I recalled.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.