Author Topic: help. locked out of amazon account  (Read 380 times)

Offline m65

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help. locked out of amazon account
« on: June 24, 2020, 06:05:40 PM »
ive had this more than once in the past, after a quick phone call to customer service it has always been taken care of. problem is now that all the cs numbers are saying there is no one to answer because of covid 19 (amazon never heard of working online???!!!)
i cant chat either because i have no access to account.
i tried emailing the cs addresses i have used in the past, but on all of them i get this auto reply saying the inbox is not monitored.
what do i do?

Offline YitzyS

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Re: help. locked out of amazon account
« Reply #1 on: June 25, 2020, 12:09:22 AM »
Maybe try opening another account just to chat, or have someone else chat for you?
It is very important, whenever faced with a character limit, to carefully plan what you want to write, lest you be cut o

Offline m65

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Re: help. locked out of amazon account
« Reply #2 on: June 25, 2020, 01:09:29 AM »
Maybe try opening another account just to chat, or have someone else chat for you?
they would let me chat from one account about another?
also am i risking a screw up if i chat from another account that i use on the same name?

Offline etech0

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Re: help. locked out of amazon account
« Reply #3 on: June 25, 2020, 01:17:34 AM »
they would let me chat from one account about another?
also am i risking a screw up if i chat from another account that i use on the same name?
You can explain that you couldn't figure out how to chat without getting in to your account so you made a new one just to chat, and ask them for help getting your real one opened so you can close the new one. (Or merge them or something.) If you have a valid, understandable reason for opening the new account (which you do) I don't see why they would have a problem with it.
Workflowy. You won't know what you're missing until you try it.

Offline YitzyS

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Re: help. locked out of amazon account
« Reply #4 on: June 25, 2020, 08:38:53 AM »
Try this phone number: 1 (206) 922-0880
It is very important, whenever faced with a character limit, to carefully plan what you want to write, lest you be cut o

Offline m65

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Re: help. locked out of amazon account
« Reply #5 on: June 25, 2020, 08:52:37 AM »
Try this phone number: 1 (206) 922-0880
as all the other phone numbers, they are not answering calls at this # "because of covid 19".
they are busy "helping the elderly and the vulnerable"
go figure...

Offline m65

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Re: help. locked out of amazon account
« Reply #6 on: June 25, 2020, 08:57:32 AM »
thanx @agoodyeshivabachur for youre advice.
i ended up resetting the password, and hocus pocus the account is not closed anymore!
they should say something like "youre account is locked" instead of "youre account is closed"
it would sound alot less scary that way

Offline m65

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Re: help. locked out of amazon account
« Reply #7 on: June 26, 2020, 03:24:42 AM »
1 (800) 383-9484 is working
thanx @a good yeshiva bachur for the info