Author Topic: SPG AMEX Consumer And Business 30K Offer  (Read 43052 times)

Offline bruce

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #75 on: July 25, 2011, 12:56:02 AM »
Response (Jitendra Punjabi)     07/19/2011 03:04 PM
Dear xxxxx,

While we appreciate your interest in this offer, we are unable to apply it to your account, as it was not available at the time you applied for the card.

We regret the inconvenience this may cause.
Sincerely,

Jitendra Punjabi
Manager, Email Servicing Team
American Express Interactive Services

My question is when I try again do I reply to the same person or sm again from scratch. Any specific category to sm to?

Offline ashers

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #76 on: July 25, 2011, 07:25:14 AM »
Just tried to apply for my 2nd card and got this msg

Thank You for applying for the Starwood Preferred Guest® Credit Card!

We're almost done...
Call us Now:

In order to provide you with an instant decision, we need to speak with you. We are available to assist you during our Hours of Operations: Monday-Friday 8AM to Midnight, Saturdays 9:30AM to 9PM, and Sundays 10AM to 9PM Eastern Time.

Please call us at 1-800-582-6471 to be connected directly to a Customer Care Professional who will provide you with a decision. To expedite your call, please refer to your individual tracking number. ****************.
Call Us Later:
If you are unable to speak with us now, print this page, and call us during our Hours of Operation. We will finalize your application when you call.

If we don't hear from you, we will attempt to contact you in the next 2-3 days.

 ??? ??? ??? ??? ??? ???
it CAN be done!

Offline Q274

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #77 on: July 25, 2011, 07:46:28 AM »
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.

Offline Aben

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #78 on: July 25, 2011, 07:58:19 AM »
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.
Sometimes they are afraid of fraud when a couple of applications are coming from the same IP address.

Offline ashers

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #79 on: July 25, 2011, 08:15:09 AM »
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.
did you actually call?
it CAN be done!

Offline Q274

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #80 on: July 25, 2011, 08:26:36 AM »
I said the didn't have internet not that they don't have electricity ;-)

after they call I will report back and tell u what happens iyh

Offline AsherO

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #81 on: July 25, 2011, 08:27:09 AM »
Sometimes they are afraid of fraud when a couple of applications are coming from the same IP address.

+1, using multiple browsers resolves this issue.
PGF24BMGS

Offline myb821

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #82 on: July 25, 2011, 08:49:56 AM »
I got the same thing last week I called and no prob they approved me instantly

Offline shach

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #83 on: July 25, 2011, 09:12:12 AM »
Response (Jitendra Punjabi)     07/19/2011 03:04 PM
Dear xxxxx,

While we appreciate your interest in this offer, we are unable to apply it to your account, as it was not available at the time you applied for the card.

We regret the inconvenience this may cause.
Sincerely,

Jitendra Punjabi
Manager, Email Servicing Team
American Express Interactive Services

My question is when I try again do I reply to the same person or sm again from scratch. Any specific category to sm to?


I address my questions to any one except for "Jitendra Punjabi" as she has shown herself not to live up to amex standard of customer courtesy. hey maybe it will help in the long run yet in this matter it didn't get me any further

Offline Smokey Joe Robinson

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #84 on: July 25, 2011, 10:08:21 AM »
Just tried to apply for my 2nd card and got this msg

Thank You for applying for the Starwood Preferred Guest® Credit Card!

We're almost done...
Call us Now:

In order to provide you with an instant decision, we need to speak with you. We are available to assist you during our Hours of Operations: Monday-Friday 8AM to Midnight, Saturdays 9:30AM to 9PM, and Sundays 10AM to 9PM Eastern Time.

Please call us at 1-800-582-6471 to be connected directly to a Customer Care Professional who will provide you with a decision. To expedite your call, please refer to your individual tracking number. ****************.
Call Us Later:
If you are unable to speak with us now, print this page, and call us during our Hours of Operation. We will finalize your application when you call.

If we don't hear from you, we will attempt to contact you in the next 2-3 days.

 ??? ??? ??? ??? ??? ???
Had this with some of my people, they wanted to verify address etc. it happens when your address on file (public records, credit report) doesnt match up with the address you listed. They had to conference Chase Bank onto the call to verify his current address. Im sure this happens for other things as well although I have not come across a situation like that.
My Programs Are Listed So That I Don't Forget Them :)

Offline flyingace

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #85 on: July 25, 2011, 12:08:15 PM »
Is it possible to apply for the SPG and the Platinum using the two browser method? Or does the referral app need to be done on its own?

Offline MnM1130

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #86 on: July 25, 2011, 12:45:01 PM »
had the same thing.. called and got approved. they wanted to verify my address....

Offline Aben

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #87 on: July 25, 2011, 12:50:01 PM »
Is it possible to apply for the SPG and the Platinum using the two browser method? Or does the referral app need to be done on its own?
It should work. I do not see why not.

Offline andrew

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #88 on: July 25, 2011, 01:46:45 PM »
Just tried to apply for my 2nd card and got this msg
when did you cancel your first one?

Offline ashers

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Re: SPG AMEX Consumer And Business 30K Offer
« Reply #89 on: July 25, 2011, 02:43:25 PM »
when did you cancel your first one?
I didnt.... :P
They just approved me for the second one
it CAN be done!