Author Topic: First Class – Air France – $1,522: San Francisco / Los Angeles – London, England  (Read 17888 times)

Offline joshhoward

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1 tix via AF and 1 via Orbitz. both are cancelled since I can't pull up reservations on AF.

0 phone calls, 0 emails

Offline Yaalili

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Both orbitz and delta tickets cannot be pulled up now on AF. Got an email from delta, no email from orbitz/AF.

Offline leaf

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Orbitz ticket, disappeared from AF website, no email, no phone call, and still posted to my cc account!

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Orbitz ticket, disappeared from AF website, no email, no phone call, and still posted to my cc account!
Orbitz is a Travel Agency, AF didn't refund the ticket, they just cancelled the booking and queued it over to Orbitz. Now the question if Orbitz checks their queue (most probably a robot checks and just deletes the HX and finish, no human sees it)
Just checked my reservation and its all HX....

THey still have the Cutzpeh to be מכבד me with the refund process.  :o

 14 RM PNR CANCLLED PER FARE FILING ERROR                                       
 15 RM PLEASE CONTACT INSIDE AF/KL SALES FOR REFUND PROCESS

Online farmbochur

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Are we gonna have to PUTPAC to get the ticket refunded?
Risk is opportunity

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Are we gonna have to PUTPAC to get the ticket refunded?
Yup

Offline joshhoward

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They are basically punishing us with this inconvenience for trying to take advantage of the mistake. Smart from their end - next time there's a crazy AF mistake, people won't even bother booking it.  We've come a long way from just 2 years ago when they were obligated to honor these...

Offline nobiggy

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Just checked my reservation and its all HX....

THey still have the Cutzpeh to be מכבד me with the refund process.  :o

 14 RM PNR CANCLLED PER FARE FILING ERROR                                       
 15 RM PLEASE CONTACT INSIDE AF/KL SALES FOR REFUND PROCESS

You bet. It sickens me the way they do this. I had to dispute the Virgin Australia tickets.

Offline eliteflyer

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Are we gonna have to PUTPAC to get the ticket refunded?
I don't even see the charge anymore on my credit card.

Online farmbochur

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I don't even see the charge anymore on my credit card.
Mine are still showing in my account. Just opened a dispute with Amex.
Risk is opportunity

Offline shapsam

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I don't even see the charge anymore on my credit card.
+1

Offline Yaalili

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Mine are still showing in my account. Just opened a dispute with Amex.

Me too.

Offline ludmila

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They are basically punishing us with this inconvenience for trying to take advantage of the mistake. Smart from their end - next time there's a crazy AF mistake, people won't even bother booking it.  We've come a long way from just 2 years ago when they were obligated to honor these...
Yes, things changed >:(
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Yaalili

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Called orbitz today for refund status. They said it will take 6-8 weeks for the refund to be posted back. They were saying the delay is due to AF and that they have already sent the refund to them for processing. Supervisor did offer a $100 hotel code for the ticket being cancelled and delay in refund.

Offline zow

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Called orbitz today for refund status. They said it will take 6-8 weeks for the refund to be posted back. They were saying the delay is due to AF and that they have already sent the refund to them for processing. Supervisor did offer a $100 hotel code for the ticket being cancelled and delay in refund.
+1
My credits came to my Amex account about 10 calendar days after calling Orbitz.

Offline Yaalili

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Refund has been issued by orbitz.

Offline ilherman

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I still didn't get my refund so I checked my ticket status and it is showing O.  Just the segments are HX. Does that mean that if I put the segments back I will be okay?

Anyone here who can check in their system?
You can say what you think when you think what you say.

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I still didn't get my refund so I checked my ticket status and it is showing O.  Just the segments are HX. Does that mean that if I put the segments back I will be okay?

Anyone here who can check in their system?
Check in which system?

Offline ilherman

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Check in which system?
Amadeus says tkt status is Open.
You can say what you think when you think what you say.

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Amadeus says tkt status is Open.
Who issued the ticket?